ACE Cash Express Recenzje 

10 836
Wynik TrustScore: 4.5 na 5

4,5

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My name is Steven and I'm giving a FIVE STAR review for Ms. Ashley Borunda in San Antonio, TX (Store #584). Today I encountered customer service on a level of excellence that is a rarity. Not only di... Zobacz więcej

Oceniono na 5 z 5

Benita was awesome. She is always polite and friendly toward my elderly father and I. She treats military veterans with kindness and respect.

Oceniono na 3 z 5

I was having trouble making my payment on my installment loan. When calling corporate, don't press one because their computers will be down and they can't help you. I finally pressed 2 and was able ta... Zobacz więcej

Oceniono na 5 z 5

Ana Rodriguez is the ABSOLUT BEST EMPLOYEE PERIOD!!! She so calm and very great mood always and very good at her job, such a GREAT PERSONALITY, SO AWESOME GIVE HER A 12 OUT OF 10

Informacje dotyczące firmy

  1. Pośrednik finansowy

O ACE Cash Express

Informacje przekazane przez różne źródła zewnętrzne

ACE Cash Express, Inc. is a leading financial services provider, specializing in short-term consumer loans, bill pay, and prepaid debit card services, as well as one of the largest owner operator of check cashing stores in the United States. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by gaining convenient, immediate access to financial services.

COVID-19 Update:

To our customers,

Thank you for your continued patience as we navigate this unique situation together. We'd like to update you on the status of store operations. In many areas of the country, shelter-in-place orders have been issued. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open so long as we are safely able to do so.

Our stores have been able to stay open primarily because our front-line associates understand the importance of serving you and choose to do so. We want to assure you we have taken precautions to keep our store employees safe and healthy. If you are feeling sick, please stay home. If you are feeling well and do visit our stores, we appreciate you standing at least 6 feet away from other customers for everyone’s safety.

Additional details about ACE Cash Express store locations and updates can be found on our website. For the latest information about COVID-19, visit the CDC’s resource center.

Our number one priority is protecting you, our employees, and the communities we serve. Should you prefer or need to stay home, support is also available at 1-877-ACECASH or customerservice@acecashexpress.com. We're working hard to be here for you if you need us.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

11 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(10 836)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 31

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Again?! For the third time in 4 months

For the third time in 4 months, my card has been compromised. I now have 2 investigation looking into this and have to change my card yet again. I don't understand why there is never a fraud alert at all. The money is taken out then I am inconvenience. I have made up my mind (and still thinking) about closing my account because this is happening too frequently and it is such problem. I went into sore #3288 angry because I had to get temporary card and inquire about closing my account. The agent, Kim asked me why I was getting a new card and I explained that I was fed up with everything that has been happening. She quickly told me about switching to Porte and said that a ping would happen giving a fraud alert. She patiently explained what needs to happen and thank me for being with Ace for some years. She was patient, informative and nice. When things like this happened, I appreciate going to a place that offers solutions. Kim was awesome!!

20 września 2023
Opinia niezależna
Oceniono na 5 z 5

I just wanted to give a BIG shout out to…

NATALIE!!! I was having a crazy week and felt bad for need to get this advance, but Natalie made me smile. Her friendly and bubbly personality made me feel better. Talking to her made me forget about the stuff I'm dealing with temporarily and just laughed. Thanks again, Natalie.

16 września 2023
Opinia niezależna
Oceniono na 4 z 5

Ace staff was super friendly

I went to the Fontana location on foothill the other day to cash my check and it was my first time going in and the employees were super friendly and helpful. It was pretty busy but the staff was super fast.

1 września 2023
Opinia niezależna
Oceniono na 1 z 5

I don’t even know where to start?

I don’t even know where to start? This is the absolute worst company I have ever done business with. There are no customer service representatives with any knowledge to help you, I authorize a payment for a certain amount and the girl said yes we are going to take your payment now, then she took the whole entire loan amount in full, and now I am right back where I started at when I took the loan out, and another $400+ further in debt.

I really have no words to express how I feel right now, I do know this, I will never recommend anyone to do business with Ace loans. I spoke with a district manager named Eva S. and she told me I could not come in and make a payment that I had to do it online and that was a lie as well. Be very careful before you ever think about doing business with this company.

The industry that I’m in, we try to make every customer a raving fan, so they can go home and tell so many others about their great experience and bring us a lot more business! In this case with Ace loans, they have made a raging fan with me. I have nothing nice to say, I will continue to share my bad experience, my horrible unbelievable experience with everybody I come in contact with. If you need money, you better look somewhere besides Ace loans…🤌🏻

31 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Happy Customer 😊

I have been going into ACE Cash Express #3258 for some years and Simone has been the most respectful person and fastest customer service person, very knowledgeable, and passionate person, since I've been going there. If you have a employee for the year she will be the one. She also reserve a raise...

3 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

MONEY IN LIMBO...

Utilized Ace services to reload credit cards on several occasions. Unfortunately my last experience was frustrating. Made a payment but my transaction turned up "nowhere". Imagine telling a bill collector that you paid but the transaction is lost,in the mail,or the dog ate the receipt. Ace Financial put me in a tight spot, not to mention a pending late fee. I was better off paying $10 to the "other" company to send money...Momma always said you get what you pay for...be careful my fellow consumers..money don't come easy with this economy.

23 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

An excellent attention

I went to the ACE CASH EXPRESS, in 7243 Federal Blvd, Westminster, Colorado 80030. I know the lady Pamela more than 10 years and gave and give me an EXCELLENT attention and orientation. She knows her job EXCELLENT.

2 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

store 473

At store 473, Samia was the best employee to get me in and out of their with precision. She got me everything I needed and more. I hope to see her the next time I am there. Her energy was so amazing and so is her work ethic.

19 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Donna is amazing

First time using a cash express to cash my personal check. Donna was so amazing, made my check out process very easy and fast. She was very knowledgeable, helpful and super friendly! Thank you so much

20 maja 2023
Opinia niezależna

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