I have done a test with accurate dna. My experience was ok the kit took a lil over 5 days to arrive but other experience was not so bad. I would advise them to use faster couriers. My result looks cle... Zobacz więcej
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Results were completely wrong! They told me one person was the father and he wasn’t! I did 2 more test through DDC and it came back as the other person being the father! Because of the incorrect resul... Zobacz więcej
Reakcja na opinię
Giving 5 stars for Zeb’s service Once I sent the sample back, I was kept informed about the progress of my test. The turnaround time for results was 5 days to be exact, which added to my overall posit... Zobacz więcej
Reakcja na opinię
I was going through reviews for my prenatal paternity test and found out few options. And called accurate dna for pricing and did the test. Afterwards I found out weirdly there is two accurate dna on... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We provide professional phlebotomy services with DNA sample collection. Our trained collection specialists help ensure a safe, simple, and reliable sample collection process for DNA testing.
Dane kontaktowe
Houston, Stany Zjednoczone
- info@accurate-dna.com
- accurate-dna.com
Złamanie zasad
Inni użytkownicy przeglądali również
The Nippt test and gender test was 100%…
The Nippt test and gender test was 100% accurate. My baby gurl looks just like her daddy. Ain’t no way she is some next many
7 czerwca 2026
Opinia niezależna
I had to make a decision
I had to get this done to make a decision. The rep at the lab took care of everything. The appt was super convenient. I’m a little scared of needles but the process was smooth and got the results just in time.
10 marca 2026
Opinia niezależna
Price was reasonable, no issues with results
Price was reasonable, results were accurate. I reverified with ddc post birth!
20 listopada 2025
Opinia niezależna
Results were completely wrong
Results were completely wrong! They told me one person was the father and he wasn’t! I did 2 more test through DDC and it came back as the other person being the father! Because of the incorrect results that Accurate DNA gave me I proceeded with something with someone I definitely did not want too. They will not refund me.
30 maja 2026
Opinia niezależna
Odpowiedź od Accurate
Thank you for sharing your experience. We are genuinely sorry to hear that you are disappointed with your results.
At Accurate DNA, we take the accuracy of our testing very seriously. Every sample is processed using validated laboratory procedures and undergoes multiple quality-control and verification steps before any report is released. While we understand your concerns, we are unable to determine the circumstances surrounding testing performed by other laboratories or compare their methodologies without reviewing the complete documentation.
If you believe there may have been an issue with your case, we encourage you to contact our Client Care team directly. We are happy to conduct a comprehensive review of your file, including sample collection records, laboratory quality-control documentation, and the final report. If warranted, we will also discuss the available options with you.
We sincerely regret any emotional stress this situation has caused. Our goal has always been to provide accurate, reliable testing and professional support to every client. We remain committed to reviewing any concerns thoroughly and fairly.
NIPP test accurate result
Me and my girl took the nipp test with accurate dna. Lab took cheek swab and blood from baby mummy. Our result cme back on time and it was accurate.
19 maja 2026
Opinia niezależna
Versified the result with OB
I have done a test with accurate dna. My experience was ok the kit took a lil over 5 days to arrive but other experience was not so bad. I would advise them to use faster couriers. My result looks clean and understandable. I checked the result with my OB and verified with OB.
25 maja 2026
Opinia niezależna
This has been the worst experience
This has been the worst experience. They send the kit and tell you they will have everything taken care of and to call and set the appointment. Once you call to set the appointment they send it to another person to set the appointment and call you back to see if that works if not they repeat the process rather than just have three scheduling department be the one to contact. Once we got our appointment they said to give them 7 to 10 days, 2v weeks later they finally called with results after I called to check on them. It has been 2 1/2 months and I have yet to receive the results through the mail. They have now offered to put tracking on them or fax them? Why if they can send the tracking label and all other info through email. Let's just hope they got the dang results right🙄
9 marca 2026
Opinia niezależna
Odpowiedź od Accurate
Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations.
We understand how stressful it can be to wait for important DNA test results. Appointment scheduling is coordinated through our nationwide collection network, which sometimes requires coordination between our scheduling team and local collection partners to secure the earliest available appointment. We recognize that this process can occasionally take longer than expected, and we appreciate your patience.
Regarding your results, our standard procedure is to release reports only after they have successfully completed all laboratory quality-control and verification steps. In some cases, additional internal review may extend the turnaround time to ensure the accuracy and integrity of the report. We understand that delays can be frustrating, but we believe accuracy should never be compromised.
To help protect our clients' privacy and the sensitive nature of DNA information, we do not routinely deliver results by email. Depending on the client's preference and the circumstances, results may be provided by secure mail or fax. If a mailed report appears to be delayed in transit, we are happy to arrange tracked delivery or coordinate an alternative secure delivery method.
We sincerely regret the inconvenience you experienced and appreciate your feedback, as it helps us continue improving our communication and service. If your report has still not been received, please contact our Client Care team with your order information so we can investigate and ensure you receive your documentation as quickly as possible.
Results is fine and accurate
Results is fine! Everything is good except they do not offer expedited service. Also bought additional test for gender and accurately explained and perfect. My suggestion would be …please update your result delivery system.
26 kwietnia 2026
Opinia niezależna
Odpowiedź od Accurate
Thank you for taking the time to share your feedback!
We're delighted to hear that you were satisfied with your results and that the additional gender test met your expectations. It's wonderful to know that our team was able to provide clear explanations throughout the process.
We also appreciate your suggestion regarding expedited service and our result delivery system. Feedback like yours is invaluable, and we are continually evaluating ways to enhance our services while maintaining the highest standards of accuracy, security, and client confidentiality.
Thank you for choosing Accurate DNA. We truly appreciate your trust and look forward to serving you again should you ever need our services.
Odpowiedź od Accurate
We are sorry to hear that you feel this way. We understand that DNA testing is a highly sensitive and emotional matter, and we take any concerns regarding test results very seriously.
If you purchased your DNA test directly through Accurate DNA, we kindly ask that you contact our Client Care team with your order number and case details. We will conduct a thorough review of your file, including the sample collection records, laboratory quality-control documentation, and report verification process.
If your test was purchased through another company or provider, we recommend contacting the organization from which you purchased the test, as they are responsible for your order, laboratory coordination, and customer support. They will be in the best position to investigate your concerns.
At Accurate DNA, every case undergoes established laboratory procedures, multiple quality-control checks, and internal verification before a report is released. We stand behind the accuracy of our laboratory results and our Money-Back Guarantee in accordance with the terms and conditions of our guarantee policy.
We are equally committed to protecting the privacy and confidentiality of every client. Because DNA testing involves highly sensitive personal information, it is neither appropriate nor responsible to discuss individual case details in a public forum. We encourage all clients to contact us directly for a private consultation so our team can review the case thoroughly, answer any questions, and provide the appropriate support while maintaining strict confidentiality.
Our commitment has always been to provide accurate testing, professional service, and respectful support to every client. We welcome the opportunity to review any legitimate concern and work toward a fair resolution.
My sister used Accurate Dna before my…
My sister used Accurate Dna before my nephew was born, we are happy with them overall. We just wanted to wait till the bag was born to write a review. I would absolutely recommend
24 maja 2025
Opinia niezależna
Odpowiedź od Accurate
We truly appreciate you taking the time to share your family's experience. We're delighted to hear that you were happy with our service and that everything went well. We completely understand wanting to wait until after your nephew was born before sharing your feedback.
Your trust and recommendation mean a great deal to our team. Thank you for choosing Accurate DNA, and we wish you, your sister, your nephew, and your entire family all the very best!
Excellent Service
Excellent Service, we have used their service twice! Correct and highly accurate
2 marca 2026
Opinia niezależna
Odpowiedź od Accurate
Thank you for your wonderful review and for choosing Accurate DNA not just once, but twice!
We truly appreciate your trust and are delighted to hear that you found our service professional, reliable, and highly accurate. Providing dependable results and exceptional customer care is our top priority, and it's rewarding to know we met your expectations.
Your confidence in our team means a great deal to us. Thank you again for your continued support, and we wish you and your family all the best.
100 percent inaccurate test!
100 percent inaccurate test!! I had a prenatal test done for my wife at 32 weeks pregnant. It came back as myself not being the father. We separated and about to get divorced. We had four tests done that all came back as myself being the father!! Do not use this company!!
4 marca 2026
Opinia niezależna
Odpowiedź od Accurate
Thank you for sharing your concerns. We are truly sorry to read about the difficult situation you have described.
We take allegations regarding DNA test accuracy extremely seriously. After your review was posted, we reached out through Trustpilot and requested your order number and additional case information so we could investigate your concerns thoroughly. To date, we have not received a response or any information that would allow us to identify or review the case.
Based on the information currently available, we have been unable to locate a matching order through Accurate DNA. This leads us to believe that your review may have been posted on the wrong Trustpilot business profile or may relate to another testing provider. If that is the case, we kindly ask that you verify the company from which your test was purchased.
If you did purchase your test directly from Accurate DNA, we encourage you to reply to our Trustpilot request or contact our Client Care team with your order number and case details. We will promptly conduct a comprehensive review of your file, including the sample collection records, laboratory quality-control documentation, and report verification process.
Accurate DNA is committed to providing reliable laboratory testing, protecting the privacy of every client, and addressing all legitimate concerns fairly and professionally. We remain ready to assist as soon as we receive the information necessary to identify your case.
For the price you pay
For the price you pay, you would think the results would be correct. My daughter had this test done and we were told that the potential father that was tested was 0% chance to be the father. So we went by that result and assumed the other guy was the father. So for a year and a half the other guy was in my grandson‘s life as the father. And the potential father that we were told was not, the father kept pushing my daughter to have a test done of him and my grandson. Finally, she did it twice first test come out that he was 99.9999% the father so we took a second test just to be sure since accurate DNA said he was 0%. The father and the second test also came out 99.99% That he is the father . Accurate DNA is a scam and I pretty much knew it by the Cincy letter that we were given the results on with a stupid graph that ment absolutely nothing. It looks like somebody just went on a computer and made it up. Shame on you ripping people off I’ve seen other reviews that said the same thing. So for a year and a half my grandson thought somebody else was his dad. The dad was robbed of a year and a half along with the grandparents. shame shame shame shame shame on you “accurate” dna. More like inaccurate DNA!!!
7 sierpnia 2025
Opinia niezależna
Odpowiedź od Accurate
Thank you for sharing your concerns. We are very sorry to read about the situation you have described.
However, several details in your review do not match Accurate DNA's testing procedures or reporting format. Accurate DNA does not issue reports containing the type of graph you described, nor do our reports present results in the format or numerical values referenced in your review. Our reports follow standardized laboratory reporting protocols and are prepared in accordance with our established clinical reporting standards.
We have also been unable to identify any record matching the circumstances described in your review. Based on the information currently available, we have no evidence that the testing you referenced was performed through Accurate DNA.
If you genuinely believe your test was purchased through Accurate DNA, we respectfully ask that you contact us directly with your order number, report ID, or any identifying information so we can investigate immediately. We take every concern seriously and would welcome the opportunity to review the case thoroughly.
If the testing was performed through another company or laboratory, we kindly ask that you verify the provider before attributing the results to Accurate DNA. DNA testing is a serious matter, and it is important that reviews are directed to the correct organization so that concerns can be properly investigated.
Accurate DNA remains committed to accurate laboratory testing, strict quality-control procedures, and protecting the privacy and confidentiality of every client. We stand ready to investigate any legitimate concern once sufficient case information is provided.
Giving 5 stars for Zeb’s service Once I…
Giving 5 stars for Zeb’s service Once I sent the sample back, I was kept informed about the progress of my test. The turnaround time for results was 5 days to be exact, which added to my overall positive experience. When the results arrived in mail also fax, I found them to be detailed and easy to understand. The report included my genetic markers but also provided context about what each finding could mean, which I found very helpful.
22 września 2024
Odpowiedź od Accurate
Thank you so much for sharing your positive experience with Accurate DNA! We’re thrilled to hear that you had a great experience with our services. Your feedback is invaluable to us and helps us continue to improve and provide the best possible service.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you again.
Best regards
Accurate DNA
I thought we made the right choice but…
I thought we made the right choice but we have still not received the results in the mail and it’s been over a month. I have called 3 times now and I am getting incredibly annoyed that it is this difficult. On the last phone call I was told they would be sending it out courier through fedex or ups but I haven’t seen that yet either. For the amount of money paid this is absolutely ridiculous. I still don’t understand why they can’t just send it with a secure email anyways.
14 stycznia 2025
Opinia niezależna
Odpowiedź od Accurate
Thank you for sharing your feedback. We sincerely apologize for the frustration you have experienced.
We understand how important it is to receive your DNA test results promptly. To protect the confidentiality of our clients' sensitive genetic information, Accurate DNA does not routinely deliver results by email. Instead, reports are provided through secure delivery methods, such as mail or fax, in accordance with our privacy and security procedures.
If there is an unexpected delay with postal delivery, we are happy to arrange an alternative secure delivery method, including courier service with tracking or fax to an authorized recipient. We apologize if there was any delay in coordinating this for your case.
We encourage you to contact our Client Care team with your order number so we can verify the status of your shipment, provide any available tracking information, and ensure your report reaches you as quickly as possible.
We appreciate your patience and understanding. Our priority is not only to provide accurate laboratory results but also to ensure that every client's confidential information is handled securely and responsibly.
I wasn't sure how I felt about it at…
I wasn't sure how I felt about it at first, or whether the service would be good but I haga say can't complain. Lisa was fantastic and helped us through every step of the way.
2 października 2024
Odpowiedź od Accurate
Thank you so much for sharing your positive experience with Accurate DNA! We’re thrilled to hear that you had a great experience with our services. Your feedback is invaluable to us and helps us continue to improve and provide the best possible service.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you again.
Best regards
Accurate DNA
Absolutely better than expected
Absolutely better than expected, I would recommend accurate hands down. They were professional and on point.
4 września 2024
Opinia niezależna
Odpowiedź od Accurate
Thank you so much for sharing your positive experience with Accurate DNA! We’re thrilled to hear that you had a great experience with our services. Your feedback is invaluable to us and helps us continue to improve and provide the best possible service.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you Again.
Best regards
Accurate DNA
Test Results Wrong - Accurate DNA
I do not recommend this paternity company at all . When I was in my first trimester I did a paternity test through accurate DNA and got another DNA test once my son was born and the tests did not match . Due to the first test my son , myself , the alleged father and both of our families lives are altered forever.
Please do not use this place.
22 października 2023
Opinia niezależna
Odpowiedź od Accurate
Dear Reviewer,
Thank you for sharing your feedback. We sincerely regret to hear about your experience, but we believe there may be some confusion, as it appears you may not have used our services at Accurate DNA.
We appreciate your input and encourage you to reach out to us directly at info@accurate-dna.com if you have any questions or need assistance. We’re here to help!
Best regards,
Odpowiedź od Accurate
Thank you so much for sharing your positive experience with Accurate DNA! We’re thrilled to hear that you had a great experience with our services. Your feedback is invaluable to us and helps us continue to improve and provide the best possible service.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you Again.
Best regards
Accurate DNA
Excellent DNA testing service!!
I was going through reviews for my prenatal paternity test and found out few options. And called accurate dna for pricing and did the test. Afterwards I found out weirdly there is two accurate dna one is blue colour another one with a lady called carol, I was told by carol accurate dna is a scam they got lawsuits in California they are all fake and what not. I got scared and because I already shared my results with the father. long story short: I tested with right accurate dna Not with CAROL. got the results in 7 days and for confirmation I did postnatal test from DDC and received the same results. Now I’m confident that accurate dna is legit.
27 marca 2024
Opinia niezależna
Odpowiedź od Accurate
Thank you
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