Excellent company to deal with direct. Their rewards scheme is fantastic too. Super fast delivery and their customer service was brilliant on the one occasion I contacted them. The quality of the... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fantastic delivery service and great quality food. We have 3 cockapoos and they love every flavour. The subscription service is also great and brilliant savings too. 😊
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Finally I have found wet dog food my fussy cockapoo actually gets excited for. The ease of ordering direct from aatu.co.uk, discount codes available and delivery was very good and far cheaper than bu... Zobacz więcej
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My Salukis love this food. Unfortunately I can only afford one tin a day so kibble for breakfast and they give me a ‘poor me’ stare
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Informacje dotyczące firmy
- Sklep zoologiczny
- Producent paszy
- Sklep z karmą dla zwierząt
- Produkcja żywności
- Sklep z artykułami dla zwierząt
Napisane przez firmę
This is AATU, the original 80:20 luxury diet for dogs and cats. Designed in Britain by expert nutritionists, who love their pets and manufactured to the highest standards, we will never compromise on quality. All of our recipes are grain free and made from single source protein, so you know you're feeding the best. Subscribe and Save on our website today to take the effort out of ordering and to get the best deal!
Dane kontaktowe
Inspired Pet Nutrition, The Airfield, Dalton, YO7 3HE, Thirsk, Zjednoczone Królestwo
- enquiries@aatu.com
- aatu.co.uk
4,7
Doskonała
2 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
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Excellent service customer service 1st…
Excellent service customer service 1st class thank you
20 grudnia 2025
Odpowiedź od AATU Dog & Cat Food
Thank you for your wonderful review! We're thrilled to hear that you've had a first-class experience with our customer service. Your kind words are greatly appreciated and we look forward to continuing to provide you with excellent service. Thanks again!
Best regards,
Andrew
The AATU Team
Don't buy from them on line
Don't buy from them on line. They are liar if you buy on line.By deception, instead of a one-time payment, a subscription was registered. After they taking your money every month. Awful customer service they just liaing.
22 grudnia 2025
Opinia niezależna
Odpowiedź od AATU Dog & Cat Food
Hello,
We're truly sorry to hear about your experience. It's never our intention to cause any confusion or inconvenience to our customers. We offer both one-time purchases and subscription services on our website, and we aim to make this clear during the checkout process.
We're sorry if this wasn't clear in your case, and we'd like to help resolve this issue for you. Please reach out to our customer care team at https://customercare.aatu.co.uk/ so we can look into this matter further and ensure it's handled appropriately.
Thank you for bringing this to our attention. We value your feedback and will use it to improve our services.
Best regards,
The AATU Team
Order the wet dog food on Thursday…
Order the wet dog food on Thursday afternoon. Friday evening the Order arrived.
Brilliant service 👏
18 grudnia 2025
Odpowiedź od AATU Dog & Cat Food
Thank you for your fantastic review! We're thrilled to hear that your order arrived so promptly and that you're pleased with our service. We always strive to provide a seamless experience for our customers. Thanks again for choosing AATU for your pet's nutritional needs.
Odpowiedź od AATU Dog & Cat Food
Thank you for your positive feedback! We're thrilled to hear that you're pleased with our speedy delivery and the quality of our food. We strive to provide the best service and products for our customers and their pets. Thanks again for choosing AATU!
Ordered my first delivery delivered to me the very next day early evening…
Ordered my first delivery early evening and it was at my doorstep the very next day my new baby dautschund loves it I would highly recommend ❤️
16 grudnia 2025
Odpowiedź od AATU Dog & Cat Food
Hello,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that your first delivery arrived promptly and that your new baby Dachshund is enjoying our food. Your recommendation means a lot to us.
We look forward to continuing to provide you and your furry friend with our super premium pet food. If you ever need any assistance, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Thanks again for choosing AATU!
Best wishes,
The AATU Team
I buy on subscription which is easy to…
I buy on subscription which is easy to tweek when necessary. My ratcatcher cat particularly likes the duck version , but is happy to eat any of the available recipies. He looks handsome, fit and well on his Aatu and Rat diet...
16 grudnia 2025
Odpowiedź od AATU Dog & Cat Food
Hello,
Thank you for your wonderful 5-star review! We're thrilled to hear that your cat is enjoying our duck version and that our subscription service is working well for you. It's fantastic to know that your cat is looking handsome, fit, and well on his Aatu diet. We appreciate your support and look forward to continuing to serve you and your cat.
Best wishes,
The AATU Team
So far so good cos I have only recently…
So far so good cos I have only recently put my dog on this food. The only noticeable effect is that her poo is now quite runny as opposed to being fairly solid prior.
15 grudnia 2025
Odpowiedź od AATU Dog & Cat Food
Thank you for taking the time to leave us a 5-star review. We're glad to hear that you've chosen AATU for your dog's nutrition.
It's not uncommon for pets to experience some changes in their digestion when transitioning to a new food. However, if you have any concerns about your dog's health, we would always recommend consulting with a vet.
If you have any further questions or need assistance with anything else, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Thank you for choosing AATU.
Best wishes,
Andrew
The AATU Team
Dog food tins arrived on time and are…
Dog food tins arrived on time and are being enjoyed by my dog.
8 grudnia 2025
Odpowiedź od AATU Dog & Cat Food
Thank you for your 5-star review! We're thrilled to hear that your order arrived on time and that your dog is enjoying our food. We appreciate your support and look forward to continuing to serve you and your furry friend.
Best wishes,
Andrew
The AATU Team
Excellent dog food as always
Excellent dog food as always. The only brand my dogs will eat. The dog food has either 80 or 90% meat. No nasty additives. More expensive than some of the dog foods out there but I think it’s worth paying that little bit extra. Definitely recommend Aatu brand.
26 listopada 2025
Odpowiedź od AATU Dog & Cat Food
Thank you for your glowing review! We're thrilled to hear that your dogs are enjoying our food and that you appreciate the quality we strive for. It's wonderful to know that you would recommend AATU. We're grateful for your support and look forward to continuing to serve you and your dogs.
Best wishes,
Andrew
The AATU Team
Delivery of Aatu
The food is fine the courier let you down I was in but she never used the buzzar Box was left outside our security gate in the car park so anyone could have taken it will probably get my future purchases from Amazon as this has happened before with DPD
14 grudnia 2025
Odpowiedź od AATU Dog & Cat Food
Thank you for taking the time to leave us a 4-star review. We're glad to hear that you're satisfied with our food, but we're sorry to hear about the issues you've experienced with the delivery.
We understand how important it is for your orders to arrive safely and securely, and we're disappointed to hear that this hasn't been the case. We take feedback like yours very seriously and we'll be sure to pass this on to our delivery partners to help improve their service.
If you have any further issues or concerns, please don't hesitate to get in touch with our customer care team at https://customercare.aatu.co.uk/. We're here to help and we want to ensure that your experience with AATU is nothing but positive.
Thank you for choosing AATU.
Best wishes,
Andrew
The AATU Team
Incorrect delivery
My order arrived with 1 bag of adult food and 1 bag of puppy food. Should have both been adult. Contacted Aatu online and spoke with Takue who arranged a bag of adult food to be dispatched straight away. Great service plus a rescue centre will benefit with the bag of puppy food!
17 grudnia 2025
Opinia niezależna
Odpowiedź od AATU Dog & Cat Food
Thank you for your 5-star review and for bringing this to our attention. We're sorry to hear about the mix-up with your order, but we're glad to hear that our team member, Takue, was able to quickly rectify the situation for you.
It's wonderful to know that a rescue centre will benefit from the bag of puppy food - every cloud has a silver lining! We appreciate your understanding and patience in this matter.
Thank you for choosing AATU for your pet's nutritional needs. We look forward to serving you again in the future.
Best wishes,
Andrew
The AATU Team
New customer
I love the product and the dogs do too so that's a good start. Had to change feeding from raw to kibble and tinned because the older dog has some issues now and easier to change all 3 to new diet. Plus AATU had supply issues and I was kept well informed.
10 grudnia 2025
Odpowiedź od AATU Dog & Cat Food
Thank you for taking the time to leave us a 5-star review. We're thrilled to hear that you and your dogs are enjoying our products. It's great to know that the transition from raw to kibble and tinned food has been smooth for your dogs.
We appreciate your understanding regarding the supply issues. We always strive to keep our customers well informed and we're glad to know that you felt this was the case.
Thank you for choosing AATU for your dogs' dietary needs. We look forward to continuing to serve you and your furry friends.
Best wishes,
Andrew
The AATU Team
Fast efficient service
10 grudnia 2025
Odpowiedź od AATU Dog & Cat Food
Thank you for your positive feedback! We're thrilled to hear that you found our service to be fast and efficient. We strive to provide the best experience for our customers and your kind words are greatly appreciated. If you ever need any assistance in the future, don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. Thanks again for choosing AATU!
Best wishes,
Andrew
The AATU Team
Ted loves Aatu
Ted, our elderley labrador, has become very fussy as to what he will eat. We have tried several brands. He really likes the Aatu brand. Delivery was super quick and the Aatu brand is affordable.
9 grudnia 2025
Odpowiedź od AATU Dog & Cat Food
Thank you so much for your 5-star review and for sharing Ted's experience with AATU. We're thrilled to hear that he's enjoying our food and that you've found our delivery service to be quick. We appreciate your support and look forward to continuing to serve you and Ted with our products.
Best wishes,
Andrew
The AATU Team
Odpowiedź od AATU Dog & Cat Food
Thank you for your wonderful review! We're thrilled to hear that your dog is enjoying our food. It's always a pleasure to know that we're making our furry friends happy. Thanks again for choosing AATU!
Best regards,
Andrew
The AATU Team
Odpowiedź od AATU Dog & Cat Food
Thank you for your glowing review! We're thrilled to hear that you're pleased with our fast delivery and product quality. Your recommendation means a lot to us. We look forward to continuing to provide you with excellent service in the future.
Best Wishes,
Andrew
The AATU Team
Repeated emails telling me my choice of…
Repeated emails telling me my choice of product on a regular subscription was out of stock and to choose an alternative. No indication of when product would be back in stock. It seems like I am shopping at their convenience, not mine.
4 grudnia 2025
Odpowiedź od AATU Dog & Cat Food
We're truly sorry to hear about your experience with our subscription service. It's certainly not our intention to inconvenience you in any way. We understand how frustrating it can be when a preferred product is out of stock and we appreciate your patience in this matter.
We're always working to improve our services and your feedback is invaluable in this process. We would like to assure you that we're doing our best to restock the product you're interested in as quickly as possible.
If you have any further concerns or queries, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. They will be more than happy to assist you.
Thank you for your understanding and patience.
Best regards,
Andrew
The AATU Team
Good quality dog food and speedy…
Good quality dog food and speedy dispatch. The cats liked it too.. I will be getting more.
28 listopada 2025
Odpowiedź od AATU Dog & Cat Food
Thank you for your wonderful review! We're thrilled to hear that both your dogs and cats are enjoying our food and that you've found our dispatch to be speedy. We look forward to providing your pets with more of our super premium food in the future
Thank so very much for this lovely dog…
Thank so very much for this lovely dog food I have 3 dog one 16 yrs old cross Cain and westie and a 8 year old westie who can only eat fish because of meat allergies like lamb beef turkey and chicken she loves this tuna and salmon and the last dog is 1 year old whippets cross grayhound they just love this food
And love the commutation letting us now the food on it way your Mrs S Tooth
27 listopada 2025
Odpowiedź od AATU Dog & Cat Food
Dear Mrs S Tooth,
Thank you so much for your wonderful 5-star review. We're thrilled to hear that all your dogs, from your 16-year-old cross Cain and Westie to your 1-year-old Whippet cross Greyhound, are enjoying our food. It's particularly heartening to know that our Tuna and Salmon variety is a hit with your 8-year-old Westie who has meat allergies.
We're also glad to hear that you appreciate our communication regarding the delivery of your orders. We strive to keep our customers informed every step of the way.
Thank you once again for choosing AATU for your dogs' nutritional needs. We look forward to continuing to serve you and your furry family.
Best wishes,
The AATU Team
Happy cats 😊
1 grudnia 2025
Odpowiedź od AATU Dog & Cat Food
Thank you for your 5-star review! We're thrilled to hear that your cats are happy with AATU. We appreciate your support and look forward to continuing to serve you and your feline friends.
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