Customer service help line staff helped overcome my order of normal fit shoes and not the needed wide fit shoes. The order could not be stopped once paid however help line staff have helped to solve... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Terrible quality bike and absolutely no back up from 99 bikes, I bought a pedal raider last year and in 3 months It started creaking and clunking, also I have had spokes snapping. They would not h... Zobacz więcej
For me they have been exceptional with every interaction at Ashmore on the Gold Coast. I would recommend them to anyone. Great friendly and timely service, reasonable prices, great access. All good
Very friendly, helpful and polite service and advice from Austin and Tom today, at 99 Mitchell in the ACT, thanks lads. Such a pleasure to be welcomed and to receive great service, and advice, love yo... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Dane kontaktowe
66 Abbotsford Rd, 4006, Bowen Hills, Australia
- 1800 990 523
- help@99bikes.com.au
- 99bikes.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również

Odpowiedź od 99 Bikes
I don’t do much online shopping
I don’t do much online shopping, and couldn’t get to Perth. Typed in scooters for a 12 year old and your business came up, and it was the easiest purchase I have done. So you have that bit right. Lol The scooter was a compete success. So when we need a bigger bike I will be back. Very prompt service, thank you.

Odpowiedź od 99 Bikes
Good price and arrived timely
Fantastic experience - Rever step through e-bike
I purchased a step through e-bike from Brendan at Morley 99 Bikes and it was a great experience. The team put my bike together the same morning and it was ready to go for me, with a full introduction to the bike and its features. Brendan was really nice and spent a lot of time with me helping to pick the right bike and showing me the features of each of them. I can’t rate this team high enough, the service has been nothing but exceptional from the second I stepped through their front door. I have recommended them to everyone I know and next time I need a bike or accessories I will be heading back to Morley 99 Bikes without a doubt.

Odpowiedź od 99 Bikes
Not a great experience.
Tyre pressures were almost flat on pick up, the seat is so hard and thin and the front shock leaks.

Odpowiedź od 99 Bikes
easy to deal with - helpful and accurate information from the staff
helpful and accurate information from staff
A very easy transaction and well priced by comparison to the alternatives

Odpowiedź od 99 Bikes
I purchased a helmet. …
I purchased a helmet and the sales person was very very helpful. Great knowledge and service.
My husband purchased a e-bike but unfortunately with his very bad back it was not suitable, what a very helpful and pleasant experience we had with 99 bikes. Could not recommend them enough.

Odpowiedź od 99 Bikes
Ordering the bike and the service was good but product quality was terrible
Ordering the bike and the service was quick and easy, the bike was delivered within a week but the actual quality of the bike I got (which was the academy aspire 2023) was terrible, they cheaped out on everything besides the frame and fork, everything else was poor quality at best, the sprocket was heavy but still way to cheap and thin and after only a week it bent after bunny hopping, and the crankset squeaks a bit with the other sprocket I put on, as well as the handle bars being to small and they felt weird,
I was a little disappointed that the…
I was a little disappointed that the cassette on the trainer didn't fit my road bike chain. It is advertised as coming with the cassette already installed, I had to go to my local bike shop and spend another 120$ on an 8 speed cassette and tools to change it

Odpowiedź od 99 Bikes
friendly staff and quick service
The reps are very knowledgeable.
The reps are very knowledgeable.
I went to pick up a click-collect order and needed some extra parts for my bike. they helped me get the correct quantities so i could finish my bike project.

Odpowiedź od 99 Bikes
Fast deliveries. Great prices.
I've started shopping on 99 and never disappoints on price and delivery. I live regional NSW and packages arrive next day or 2 days. Not bad at all.

Odpowiedź od 99 Bikes
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