Transaction was fast and delivery was on time. The bike is nice and sturdy. Quality wise it fits the price. The only issue I have is that I can’t fold the folding bike that I bought. I have tried so m... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered the product and specifically put on the order instructions ‘Post to my PO Box’. This didn’t happen and with the address slightly incorrect on the order, the parcel went back and forth for almo... Zobacz więcej
Reakcja na opinię
I had ordered a helmet online as it wasn't available in the local stores, however it did not fit well. I was able to take it into my closest store at College Park SA and they refunded the cost and was... Zobacz więcej
Reakcja na opinię
It was not clear that the bike had to assembled when purchasing. In addition, the front brake does not fit the bike and having no ability to get to the bike store means there is only the back brake in... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Dane kontaktowe
107 North Terrace, 5069, College Park, SA, Australia
- (08) 8133 4859
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
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Inni użytkownicy przeglądali również
Hard to Fold - Folding Bike
Transaction was fast and delivery was on time. The bike is nice and sturdy. Quality wise it fits the price. The only issue I have is that I can’t fold the folding bike that I bought. I have tried so many times and take note I follow the procedure but it’s just too hard.
Great bike for our 8 year old
Great bike for our 8 year old! Lucky to get the last available one!

Odpowiedź od 99 Bikes - College Park
Great Follow Up Service
I had ordered a helmet online as it wasn't available in the local stores, however it did not fit well. I was able to take it into my closest store at College Park SA and they refunded the cost and was able to help me to choose a similar and better fitting helmet. A little bit of an upsell, but much more satisfied with the result.

Odpowiedź od 99 Bikes - College Park
great customer service even when it was…
great customer service even when it was return to the shop due to no fault of there own, there turned my parcel around quick smart

Odpowiedź od 99 Bikes - College Park
Order Nightmare
Ordered the product and specifically put on the order instructions ‘Post to my PO Box’. This didn’t happen and with the address slightly incorrect on the order, the parcel went back and forth for almost 3 weeks before it was finally delivered to the correct address. It was an absolute nightmare

Odpowiedź od 99 Bikes - College Park
Good advice from people who ride bikes…
Good advice from people who ride bikes themselves and friendly service

Odpowiedź od 99 Bikes - College Park
It was not clear that the bike had to…
It was not clear that the bike had to assembled when purchasing. In addition, the front brake does not fit the bike and having no ability to get to the bike store means there is only the back brake in use.

Odpowiedź od 99 Bikes - College Park
Some Shimano parts
Ordered some Shimano parts that are generally not available on the generic on-line vendors. Used the pickup service and everything worked well.
I bought my Wahoo heart rate monitor on…
I bought my Wahoo heart rate monitor on line. Picked it up early next morning, great staff very helpful.
Easy online click-&-collect ordering
I was after a new tyre. It was easy to find what I wanted on-line, check local availability & then place a click-&-collect. My order was ready when I got to the store - just show ID, collect order and go!
Great Service.
The Staff made sure an issue with a purchased item was dealt with in an efficient and pleasant manner.
There was an issue with the bike…
There was an issue with the bike service, after I raised it, the team owned it and corrected it.

Odpowiedź od 99 Bikes - College Park
Highly recommended.
99 bikes have great prices and an exceptional range of products, but also provide excellent service. I have bought many items over the years and any time I have ever had an issue they have gone above and beyond to help resolve warranty issues and help out. Can’t recommend them enough.
Excellent quality assurance
Great experience picking up a new bike. The chain wasn’t operating smoothly in gear change when doing the handover check and the workshop mechanic worked for a long time trying to adjust and ended up replacing the whole part. Excellent quality assurance and pride in both product and service. Thanks team!
99 bikes are not a company to trust
99 bikes are not a company to trust
Nothing but lies after lies after lies

Odpowiedź od 99 Bikes - College Park
Was packaged quickly and ready for…
Was packaged quickly and ready for pickup within an hour. Always great service.

Odpowiedź od 99 Bikes - College Park
Great to deal with all the way
Great to deal with all the way. Fantastic customer services. Thanks guys at college park.

Odpowiedź od 99 Bikes - College Park
Service staff have my back!
The staff in the service department are always willing to help me out. As a mum of two teens I am constantly having to deal with bike break downs that I don't know how to deal with. Knowing the staff are always there to fit in a puncture rr little repairs is a big relief.
Great Service - Local Outlet Please?
My ONLINE PURCHASE of new Shimano brakes was dispatched from College Park (Adelaide) quickly and efficiently. Self fitting ... no problem. My only complaint is that there is no 99Bikes shop in Mount Barker (SA) which is a rapidly expanding suburb with an ever expanding network of cycle paths and cycling population. We do have one highly overpriced bike shop in Mount Barker but local cyclists would appreciate a more reasonably priced alternative. I would certainly visit 99Bikes more frequently if there was a local outlet.
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