99 Bikes - Browns Plains Recenzje 58

Wynik TrustScore: 4.5 na 5

4,3

3/2 Central Court, 4118 Browns Plains, QLD, AU


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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Tyre pressures were almost flat on pick up, the seat is so hard and thin and the front shock leaks.

Reakcja na opinię

Oceniono na 5 z 5

Actually really good service. I was delighted as I'm used to sub par service in retail. I ordered a product via the website to click and collect and it wasn't what I thought it was. Rather than let... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I ordered online and selected click and collect, the order was ready to pick up in the time frame specified. The guys in the Browns Plains store are always good. As for the multiple products I pur... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Sales persons had good knowledge of product and assisted in suggesting different bikes that would meet my needs and expectations


Informacje dotyczące firmy

  1. Sklep rowerowy
  2. Sklep z akcesoriami rowerowymi
  3. Sklep sportowy

Napisane przez firmę

At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

58 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 3 z 5

Not a great experience.

Tyre pressures were almost flat on pick up, the seat is so hard and thin and the front shock leaks.

23 lipca 2023
Logo 99 Bikes - Browns Plains

Odpowiedź od 99 Bikes - Browns Plains

Sorry to hear of the poor experience you've had with your new. If you're able to bring the bike back in, we'd happy to have a look into the front shck problem and can recommend a more comfy seat.

Oceniono na 4 z 5

I trust 99 Bikes …

I ordered online and selected click and collect, the order was ready to pick up in the time frame specified. The guys in the Browns Plains store are always good.

As for the multiple products I purchased I haven't had any problems with anything so far.

12 marca 2023
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Odpowiedź od 99 Bikes - Browns Plains

Thanks so much for your review, glad to hear you've had a smooth experience shopping with us.

Oceniono na 5 z 5

Product organised for click and collect

Product organised for click and collect.
Sales assistant (unfortunatley I didn't get his name), ensured the correct order prior to handover.

2 marca 2023
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Odpowiedź od 99 Bikes - Browns Plains

Hi Catherine,

Thank you for the review!

Enjoy!

Oceniono na 5 z 5

Great Service

The bike was delivered on time as promised and ready to ride. The team advised me close to the delivery time so that I could be ready to receive it.

23 stycznia 2023
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Odpowiedź od 99 Bikes - Browns Plains

Thank you Bastie! Happy riding!

Oceniono na 5 z 5

Actually really good service

Actually really good service. I was delighted as I'm used to sub par service in retail.
I ordered a product via the website to click and collect and it wasn't what I thought it was. Rather than let me buy something I couldn't use Tim was knowledgeable and took the time to help me realise the product was not fit for my intended purpose. He offered other solutions but was polite and understanding when I asked for a refund.
I would absolutely recommend this shop on their customer service alone.

21 stycznia 2023
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Odpowiedź od 99 Bikes - Browns Plains

Thank you for the great review Alicia!

Oceniono na 5 z 5

Quality bikes and knowledgeable in…

Quality bikes and knowledgeable in suiting our teenagers with the right ones. Hayden answered and resolved all our questions and concerns. Gave them test runs and a great deal too- We’re stoked!! Ask for him..He’s the man!🙌🏽

2 sierpnia 2022
Opinia niezależna
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Odpowiedź od 99 Bikes - Browns Plains

Thanks Joseph!

I'm so glad Hayden and the team were able to help out and get your teenagers on the right bike.

We can't wait to see all again you soon for your first free services.

Have a great week!

Oceniono na 5 z 5

Ordered online

Ordered online. Picked up a couple of hours later. Very friendly and helpful person served me.

15 lipca 2022
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Odpowiedź od 99 Bikes - Browns Plains

Hi Lou,

Thank you for your review. Glad to hear that your click and collect order was so smooth. Hope you have a great weekend :)

Oceniono na 5 z 5

Highly recommend prompt service and…

Highly recommend prompt service and support

15 lipca 2022
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Odpowiedź od 99 Bikes - Browns Plains

Hi Aaron,

Thanks for your review. Glad to hear that our Browns Plains store were so helpful to you. Looking forward to seeing you back in store again soon.

Oceniono na 5 z 5

Awesome Service

Went in to get some cable crimps and they could have easily charged me a couple of bucks for them, I wasn’t buying anything else and they said don’t worry about it, it’s free. I came back the next day to buy a brake rotor and yet again received some great customer service.

Really recommend these guys, great service as well as just wanting to help you and not trying to sell you something you don’t need.

23 czerwca 2022
Opinia niezależna
Logo 99 Bikes - Browns Plains

Odpowiedź od 99 Bikes - Browns Plains

Cheers for the great review, Jordan! Happy to help you out with anything you may need in the future too.

Oceniono na 5 z 5

Bike Service

I dropped my e-bike off for its yearly service at 99 Bikes at Browns Plains in February. The bike was booked in by Christopher who was very helpful and suggested what needed to be done.
I picked the bike up later that day and found that my bike had been transformed into a new bike again, it was a pleasure to ride and the gears changed smooth as silk. Thanks Guys for a great service, I will be back again for sure.

7 kwietnia 2022
Oceniono na 5 z 5

Quick click and collect.

I bought a pair of bike shoes online using click and collect option. The item was available the next business day for collection so I collected it. It was a very easy process. The shoes are as described with accurate sizing (my regular size is 43). Will buy my bike needs from 99 bike store again.

18 marca 2022

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