So far so good,, well impressed with Lionel so far he's very informative, polite, knowledgeable, friendly, has kept me informed on everything that's happening with my bike know complaints so far, keep... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I spoke to 3 different people (Rory, Camilla and Caroline) and all were really helpful and informative. Camilla in particular was very empathetic to my situation. Caroline was very clear about the... Zobacz więcej
Kept in touch through out the process. Answered every question professionally and quickly. Got to speak to like minded person who understood the position my accident had put me in. Great service.
Was referred RAC bike insurance. I was a little disappointed since their 1st 'option' was I pay for repair myself or claim off my policy. However doesn't seem fair when incident wasn't my fault. 4th... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Zjednoczone Królestwo
- 08430 500 500
- mail@4th-d.co.uk
- 4th-dimension.co.uk
Odpowiada na 22% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Dean was brilliant
Dean was brilliant, got the bike no problem, unfortunately I couldn't help as I have a broken leg. He managed it no problem.
Dean was very nice and very good service
Dean was very nice and very good service
Dean was brilliant
Dean was brilliant, really put me at ease eith handing over the bike.
Great support great spread friendly
Great support great spread friendly, Dean is very friendly and make me feel comfortable
Clear information provided
Camilla was very pleasant and clear with information provided. Happy with how she dealt with the call and procided me with the information I needed. Thank you.
Paul was very understanding and helpful
Paul was very understanding and helpful
Professional and efficient throughout
Professional and efficient throughout
The delivery driver Graham was prompt and kept me updated on his delivery time, made for a good experience all round.
Jrahan nice guy explains everything good
Agents are excellent, once you get past the automated phone system…
Once you get past the automated phone system which sometimes can be difficult and speak to a person the experience is very good. The agents really care and will help you get the job done. I spoke with an agent called Anita and she was very good, spoke clearly and with great courtesy and was very helpful and showed concern for my call. I left the call feeling relieved and that Anita would take care of my claim.
Graham
Graham, the gentleman who collected my bike was very polite, pleasant and helpful.
Very well mannered.
4th Dimension have dealt with my bike recovery brilliantly. 5 star.⭐
Dean done a fantastic job once again
Dean done a fantastic job once again. Swapped my hired bikes over. Very pleased with the whole experience thank you 4th Dimension.
Rob was brilliant!
Rob was absolutely brilliant in organising getting my bike delivered back to me at a time that was convenient for me. Very friendly as well
Repeated pressure and lack of assistance
I had an accident with my Harley-Davidson, and liability was admitted by the other driver. The repair service (Fourth Dimension) repeatedly pressured me to sign a time-sensitive storage/credit agreement, avoided answering my questions, and continued calling and emailing me while I was recovering from serious pelvic injuries. When I finally tried to contact them again, they did not answer. I had to go through my insurer, Ageas, to try to get assistance. Overall, the process was stressful and unprofessional, and I would caution others to be aware of the poor communication and handling.
Poor
Directed to 4th Dimension through Hastings. Hastings use these for my motorbike insurance. No communications from them. Took my bike but not taken any details of party who hit me. I called to chase and phone line went dead. Left without my bike and no idea what is happening.

Odpowiedź od 4TH DIMENSION LIMITED
I got my bike and Dein is very delivery…
I got my bike and Dein is very delivery driver and he is very kind and got good service
Huge thanks to Dean for his help today
Huge thanks to Dean for his help today! He handled all the logistics of getting my bike back
Doświadczenie Trustpilot
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