4TH DIMENSION LIMITED Recenzje 1230

Graham came to deliver the hire bike for me, really quick process and nice to talk to

I have to say, this has been some of the best customer service I've ever experienced from a garage. Bike was in for some lengthy repairs after being stolen, however there was excellent communications from start to finish, with regular and proactive progress reports by email every step of the way. Just had it delivered back to my house by Tony and the bike is as good as new.

Great delivery experience Graham dropped the bike off what a helpful and lovely man

Dean was very helpful. Good all round service

Dean dripped off my repaired motorcycle qnd he was polite qnd professional
I am very happy with the result.
Thank you.
5 stars

Great experience with 4th dimension. Especially Graham who dropped off and picked up my hire bike. Kept me informed of timings, arrived on time and explained everything to me about the bike, the paperwork etc. A very pleasant experience

Bike delivered by Tony, great help. Friendly chap and good experience

I must say 4TH dimension have been absolutely Brilliant. Unfortunately it's the first time in 20 years of riding, I've had a motorbike written off, especially a bike I really wanted and only got to enjoy for a few months. I got a courtesy bike straight away with no fuss or hassle. The recovery driver was brilliant and very accommodating when he delivered the courtesy bike and took my bike away. I can't remember his name but English chap with glasses. With 4Th Dimension I was informed of all the steps and what was happening. In particular, my conversation with David P, this was the pinnical of my experience. He was the one to break 💔 the news my bike was to be written off as uneconomical repair. He could tell I was rather upset 😭. But he took the time and effort to explain everything to me, even to the point of searching for equivalent bikes and prices. I really wanted my bike back, but he explained the facts and figures. Which help me make the best decision. I appreciate your time and efforts, top man. So thanks 4TH dimension team and especially David P, you saved me from my wife strangling me and kicking me out. It's not nice what's happened but good service and compassion can make best of a bad situation. Ride safe all.

Very easy to communicate with and fast responses 👌

tony did a good job very careful and sound to deal with

Tony was great, fantastic experience

Talked on phone brilliant picked up bike excellent dripped off bike wait our on oytcome cant faulr efficient and fast 5 stars

100% a scam company. I was pulling my hair out with stress for 6months while 4th dimension sent back a broken motorcycle that was dangerously unsafe to ride. They refused to fix it, i had to get my insurance to step in and sort the case.

I did a subject access request, which shown 4th dimension were trying to deny my claim even though the other party's insurance admitted fault in the first week. They were sending emails to my actual insurer to say this.

I was left without a vehicle for 3 months, as they refused to take back my bike after they claimed it was fixed. Eventually AXA awarded me a high level of compensation for mishandling the case, which was attributed to 4th dimensions shady practices.

For the love of god, don’t let them near your motorcycle.

They just made the whole process really easy and made the whole experience hassle free. Solid advice and a willingness to help does them proud. I can throughly recommend them to anyone who wants the whole thing done professionally.

Tony, brilliant chat, caught up after seeing, lovely man, tidy van, professional strapping for the bike, great customer service

Graham dropped off the hire bike ,really fast changeover and a great service.all of the crew @ 4th dimension have been great.credit to Hastings 👍 cheers all.

Tob G Driver 33 Was a great person the delivery was flawless and easy appreciate his help a-lot getting my bike back I missed it a lot.

Dean just dropped off the bike, perfect communication throughout, kept me abreast of how long he'd be and his progress along the route..
Extremely friendly and polite gentleman,

5 stars 👌👌👌👌

Dean came to collect my courtesy hire bike this morning, very polite and friendly character, no issues at all 👍

Tony was great. He was punctual, happy to talk, explained everything clearly, and a pleasure to deal with.