3D Aesthetics Recenzje 

74
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was trained in the ultimate pro, dermaforce and powersculpt. All my training was done by Christina,she was amazing,took time to explain all the treatments. And if I didn't quite understand somethin... Zobacz więcej

Oceniono na 5 z 5

Wow I have no words ! Aaron has been unbelievable at supporting me with purchasing a machine and he’s truly gone above and beyond to make it work for me and my clinic. Not to mention he’s had the... Zobacz więcej

Oceniono na 5 z 5

Very pleased with the engineer service, Colin fixed my Trilogy ice laser machine, the key switch was playing up a little he also did a service, water change, filter change and checked the collaboratio... Zobacz więcej

Oceniono na 5 z 5

I previously left a 1-star review due to issues that have since been completely resolved. The new director has gone above and beyond to make things right, and my experience has been fantastic since th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kosmetyki

Napisane przez firmę

3D Aesthetics are one of the key industry leaders in the beauty and aesthetics industry, providing some of the most advanced, non-surgical, face, body and laser devices on the market. Our award-winning treatments use the latest technologies for body contouring and inch loss, advanced facials, laser hair reduction, skin tightening, tattoo removal and much more.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

74 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(74)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Bad customer service, disgraceful

I previously left a 1-star review due to issues that have since been completely resolved. The new director has gone above and beyond to make things right, and my experience has been fantastic since the change in management. I'm very happy to update this to 5 stars! I feel as though my business is valued and that's really important when we invest in a company to invest in our own growth. The 3d visage is rather spectacular!!

7 lipca 2025
Opinia niezależna
Logo 3D Aesthetics

Odpowiedź od 3D Aesthetics

Hi Natalie, Thank you for sharing your feedback. Our Customer Services Manager, Hannah, spoke with you on Tuesday afternoon and is in ongoing discussions with you regarding your queries. We can assure you that these are being actively managed and that our team are working with you directly. We want to reassure you that your concerns are being taken seriously, and we remain committed to supporting you. Our aim is always to provide the best possible service to our clients, and we value the opportunity to resolve matters together in a positive way. If you need to contact us again at any point, please reach our customer service team at customerservices@3d-aesthetics.co.uk. Thank you

Oceniono na 5 z 5

Amazing company

Amazing company, pay was great when he delivered my first machine.
I say first because I will most definitely be buying again from 3D aesthetics absolutely amazing company.
Do professional and helpful xx

24 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Mel from 3D has been absolutely…

Mel from 3D has been absolutely incredible from the first contact with her! I’ve been in talks with her about buying some devices for my clinic for over a year and she has been extremely patient, super helpful, friendly and supportive.

I have spoken to many other manufacturers who really give the hard sell, are extremely pushy and have felt pressured by others in the past. However, Mel has been entirely different and this has been a key contributing factor in my decision to choose 3D. I attended an in person demo at HQ and was welcomed from start to finish by Mel and the wider team, with no question unanswered and a comprehensive demo with both hands on elements and educational presentations. If you’re looking for excellent devices and customer care that goes above and beyond then head to 3D aesthetics!

12 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Nicola is truly the best trainer❤️❤️😍

Nicola is truly the best trainer❤️❤️😍
She explains everything so clearly and with such friendliness that it makes learning enjoyable and easy. Nicola is always there to help.This has been the best training experience ever – thanks to her dedication, knowledge, and positive energy🙏🙏🙏 we really enjoyed lot during our hydra facial training😍😍

10 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

It’s was such a great experience..

It’s was such a great experience..our Nicola were an amazing teacher therapist..she makes us so comfortable and keep asking if we have any questions..all the staff were so welcoming..they’re so helpful. She give us training with all her great skills and experience..and also We enjoyed unlimited tea coffees..and drinks..Thanku so much all of the team who makes us feel like a home

10 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Mr Paul delivered and installed 2 new…

Mr Paul delivered and installed 2 new machines 3D Hydro2facial and 3D Triologyice. He explained everything nicely, very professional and kind person. He answered all my queries and explained in details. I'm so happy with the service 10/10. Thank you so much Mr Paul and 3D asthetic.

12 maja 2025
Opinia niezależna
Oceniono na 1 z 5

0/10000 customer service.

Review for Lesielle UK that this company owns - ordered on the 6th April as to which my payment was accepted and money was taken. 2 weeks later, still nothing delivered despite it saying 48-72hrs online. Messaged via the website 4 times, messaged on instagram, (no replies on any), and so finally resorted to messaging on LinkedIn. A kind lady on LinkedIn who works for Lesielle in France then kindly replied to me and said it wasn’t her domain but she would email and tag me in. I still haven’t had a reply from this company. I also emailed them using the email I was tagged into asking for a refund which I haven't had a reply to. My order was finally sent to me and arrived yesterday (only a month late), but only because of the lady on LinkedIn. So basically, there’s no form of customer service in any way shape or form. They are quite happy to take your money, not send the product and pretend you don’t exist. They wouldn’t have even bothered actually sending the product if it wasn’t for the lady on LinkedIn sending them an email. AND THEY STILL HAVEN'T REPLIED TO ME!!!! Awful service.

6 kwietnia 2025
Opinia niezależna
Logo 3D Aesthetics

Odpowiedź od 3D Aesthetics

Thank you for your feedback, and we're sorry for the inconvenience you experienced. 3D Aesthetics are a stockist of these items and not the manufacturer or owner of Lesielle. Due to a change in internal management, there was a temporary disruption in our internal processes as we did not have immediate access to the correct systems. This impacted our ability to respond and support you as promptly as we normally would. Please be assured that we’ve since resolved these issues and put measures in place to prevent this from happening again. We understand how frustrating this must have been and we appreciate your patience during the transition. If there is anything still unresolved or if you’d like to speak with us directly, please don’t hesitate to contact us at customerservices@3d-aesthetics.co.uk we’d be more than happy to help.

Oceniono na 5 z 5

Brilliant customer service.

Brilliant customer service.
Paul was very helpful and set up the Machine, ensuring each step and parts of the hydro2facial were explained.
Very happy with the service so far!

1 maja 2025
Opinia niezależna
Oceniono na 5 z 5

I had my machine delivered today Paul…

I had my machine delivered today Paul was very helpful explained everything I needed to know about the machines..
Looking forward to using my 3D laser and Hydro facial machine.

23 kwietnia 2025
Opinia niezależna
Logo 3D Aesthetics

Odpowiedź od 3D Aesthetics

Thankyou Yasmin. We appreciate your kind comments about Paul. Glad your delivery went well.

Doświadczenie Trustpilot

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