I’ve now have had several orders from 393lens.com and I have always had a great experience with them. They provide a very reliable and dependable service for me and I would not hesitate to order f... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I s... Zobacz więcej
Reakcja na opinię
It is always a pleasure ordering lens from 393lens.com The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum numbe... Zobacz więcej
Reakcja na opinię
We always use 393lens for all our contact lens needs and trust them with our orders which we have been ordering from them for the last 5 years. The team is superb and they always respond via WhatsApp... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
393lens.com is the friendly business next door kind of Online shop, selling branded contact lens, shipping to Hong Kong, Australia, New Zealand, South Korea, Singapore, Philippines, Taiwan, USA, UK, Canada, Malaysia, Israel and other countries around the globe. If you need anything, we are here with a smile and a solution for you.
Dane kontaktowe
4,6
Doskonała
435 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sloooooow performance ...
Took much too long time for this order to be shipped out and to be delivered, around 2 weeks between Hong Kong and Guangzhou. And you pay high freight cost for this sloooooow performance. Don't blame the freight company, it's your job to organize this.
30 lipca 2024
Odpowiedź od 393lens.com - Contact lens Online
Stephan
We appreciate your feedback.
Upon a close inspection, we found that your order was placed on 30/July, a tracking number was provided on 01/Aug, and the order was dispatched from the warehouse on 03/Aug and delivered on 10/Aug, which is 7 calendar days, or 6 working days for transit.
if in doubt about delivery times, you are most welcome to contact our customer service for clarification, this transit time is very normal for orders being delivered to Mainland China.
Also, if you need an order urgently, just ask!
A phone call, a WhatsApp, an email, all are answered very quickly
We are not a faceless behemoth like Amazon or eBay, we are just a phone call away for any clarification if in doubt,
So, a kind advice, please don't give trash ratings to small businesses just because you are not sure what to expect.
have a good day.
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
The service is ok
The service is ok. Delivery is slightly slow and there is a minimum
Amount to fulfil before free delivery is available
9 czerwca 2024
Odpowiedź od 393lens.com - Contact lens Online
Dear Customer
Thank you for your feedback, it means a lot to us.
Unfortunately, The delivery in SGP is done by SGP Post, and there is very little we (or anyone else) can do to change the delivery times.
Also, Please note that free shipping is the most basic shipping option, suitable for non-urgent orders, for faster/urgent deliveries, you are welcome to contact our customer service to check the latest available options for your location.
We indeed have a certain MOQ, as mentioned by you, this is a common e-commerce practice.
Once again, thank you for your valuable feedback, hope to serve you again.
Kind Regards
393lens.com
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Fast service.
13 czerwca 2024
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Overall - great experience
Arrived quickly although the local delivery was a tad slow. The contact lens price is great but the shipping rate is somewhat high.
1 maja 2024
Odpowiedź od 393lens.com - Contact lens Online
Thanks a lot for your kind feedback :-)
As we charge a fixed shipping cost, you can take advantage by ordering more, so the overall cost per box is cheaper.
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Got what i needed at a good price
20 kwietnia 2024
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Good service and good result
Came on time within 4 weeks, my contacts are toric type which takes a bit longer time. Packed nicely and arrived with no damage. The contacts are great, exact to my prescription. Highly recommended and I will definitely purchase my contacts here again.
22 kwietnia 2024
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
No doubts on purchase experience
No doubts on purchase experience, good price and fast delivery.. keeping it on
14 marca 2024
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Good Product fast delivery
4 stycznia 2024
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
High Powered Lenses Go to Place
Due to my high power lenses, it is difficult to have a place to shop for lenses. But here, i have a vast choice for it and i have been patronising here for a few years. They have always meet my request and never fail to meet my expectations.
24 lutego 2024
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Fast shipping!!
Fast shipping and contacts were perfect! Will buy more in the future 😁😁
10 stycznia 2024
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
The Customer service responsive to…
The Customer service responsive to questions and solutions for delivery
9 grudnia 2023
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Really good buy
Really good buy and expiry date was till 2028. Fast delivery and updates provided too. Will buy again.
12 listopada 2023
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Kept me inform about the order and fast…
Kept me inform about the order and fast shipping
30 października 2023
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Fast shipping with good prices
21 sierpnia 2023
Odpowiedź od 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.