28club Recenzje 140

Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Been buying from 28 for the past 3 years and honestly i have nothing bad to say. The quality of the items ranging from t shirts to shorts to even the newer hoodies and jumpers. The mesh really is like... Zobacz więcej

Oceniono na 1 z 5

I ordered a sweater from 28Club on March 16th and I still haven't received it (June). Tried to contact customer service but no response at all. I tried 2 different email-accounts and instragram... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have shopped with 28 now for the past 2 years or so & honestly don’t have a bad thing to say. All the clothing is unreal quality & the service is top top tier. I’ve had freebies thrown into m... Zobacz więcej

Oceniono na 5 z 5

I had the one of the most amazing customer service experiences I’ve ever received from Gianni. Communication was second to none. Updates throughout. Then you look at the products, WOW the quality... Zobacz więcej


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

140 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

28Club - Elite Brand

28Club is an amazing brand. I’m proud to wear it, and the attention to quality is incredible. You can tell the team puts a huge amount of time and effort into perfecting every piece they produce. The craftsmanship, fit, and overall detail are second to none. I couldn’t recommend them highly enough—1000% recommended!

27 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great Customer Experience and quality is unmatched!

Been buying from 28 for the past 3 years and honestly i have nothing bad to say. The quality of the items ranging from t shirts to shorts to even the newer hoodies and jumpers. The mesh really is like no other and is incredible to wear for both daily living and also working out! My items have been shipped and delivered within a couple of days every single time even on the limited drops or sales. We know how much work they put in to make the customers experience smooth and it shows every single time, looking forward to the new drops upcoming !

8 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

AMAZING

I had the one of the most amazing customer service experiences I’ve ever received from Gianni. Communication was second to none. Updates throughout.
Then you look at the products, WOW the quality is fantastic and the thought and design that have gone into each item is incredible.

I will be back buying more items very soon 10/10

29 maja 2026
Opinia niezależna
Oceniono na 5 z 5

10/10 recommend to anyone looking for something new

I’ve been buying from 28club for three years now and it hasn’t disappointed once.

The hoodies and training tops are genuinely some of the best I’ve worn. Most brands in this space get the aesthetic right but cut corners on quality, or vice versa. 28club consistently nails both.

Every time an order arrives I already know it’s going to be good. I wear the pieces constantly and sometimes I get stopped in the gym or on a run asking me where I get them from.

Part of me is tempted to gatekeep but I know I would be doing a disservice to the brand 😂

One thing worth highlighting is I train a lot, so having to run it through a few washes a week, you would think the quality drops off. Think again. It hasn’t changed one bit.

Customer service has been solid throughout, and if anything the drops keep getting better every season.

It’s rare that I leave a review but when I do I would highly recommend!

5 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Couldn’t recommend 28 Club enough

I have shopped with 28 now for the past 2 years or so & honestly don’t have a bad thing to say. All the clothing is unreal quality & the service is top top tier.

I’ve had freebies thrown into my orders & little extras which always go a long way.

Also, the community they’re building is amazing. I honestly couldn’t recommend them enough.

Gianni & Fraser are building something special.

5 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Perfect quality!

Ordered several pieces (shorts, singlets, joggers, long sleeve etc.), quality and fits on each piece is exactly as you’d want it. I have used them for gym, marathons and ultras and not one bit of fraying or rips. Highly recommend to anyone who is serious about the quality of what they wear!

5 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

I’ve tried a range of fitness brands…

Have tried a range of big and smaller fitness brands for my workout clothes over the years but nothings come close to 28 Club. I’ve ordered multiple pieces from shorts, shirts, hoodies, hats and gloves. They’re always next level in quality, fit and design, my whole workout wardrobe is basically now 28!

Service from the team is top notch and can’t wait to see what else they have coming in the future.

5 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing quality kit & team behind the brand!

Amazing quality when it comes to clothing. So easy to deal with when it comes to orders and shipping, recommend everyone to get this brand, wear them every run and every session. The mesh tops are so perfect for the hot sessions!
The team behind the brand are amazing and it’s exciting to see what more they can do!

5 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Scam!

I ordered a sweater from 28Club on March 16th and I still haven't received it (June).

Tried to contact customer service but no response at all. I tried 2 different email-accounts and instragram, still no reply…

incredibly disappointed, I will not recommend.

Order #1001868677

16 marca 2026
Opinia niezależna
Logo 28club

Odpowiedź od 28club

Hi Lotte,

We're sorry to read this review and take claims such as these very seriously.

Following your review, we have thoroughly searched our customer support records, including the order number provided, the name associated with the order, our support inboxes, and our Instagram messages. At present, we have been unable to locate any previous correspondence relating to this issue.

We pride ourselves on responding to customer enquiries and would never intentionally ignore a customer who has not received an order.

We have now proactively reached out to the email address associated with Order #1001868677 so that we can investigate this matter further and work towards a resolution as quickly as possible.

We kindly ask that you check your inbox (and spam folder) and respond to our email. We are committed to resolving any genuine issue, however we have not been able to find any evidence of the previous contact attempts referenced in this review.

As a small independent business, reviews have a significant impact. We would appreciate the opportunity to investigate and resolve this matter before conclusions are drawn about our customer service.

Kind regards,

28

Oceniono na 1 z 5

Very disappointing return process

Very disappointing return process. After submitting my return, it just says “pending approval” with no clear instructions on how to actually send the items back. No QR code, no label, nothing explained properly. On top of that, they only offer store credit and don’t even give the option for a refund back to the original payment method. Extremely unfair and frustrating experience.

16 maja 2026
Opinia niezależna
Logo 28club

Odpowiedź od 28club

Hi,

To clarify, once a return request is submitted through our portal, it first comes through to our team for approval. Once approved, clear return instructions are automatically sent, including the next steps for returning the item(s). The “pending approval” status simply means the request had not yet been reviewed by our team at the time of your review.

Regarding refunds, items purchased during promotional/sale periods are eligible for exchange or store credit only, as clearly outlined in our returns policy prior to purchase.

It’s disappointing to receive a 1 star review regarding a process that had not yet been completed, particularly as no contact had been made with our support team beforehand. We’re always happy to assist with any confusion and resolve issues directly where possible.

As the return instructions were sent following approval of the request and the policy was clearly outlined prior to purchase, we hope this provides further clarity regarding the situation and would appreciate reconsideration of your negative review.

Oceniono na 4 z 5

Top was perfect

Top was perfect, delivery took longer than quoted

29 kwietnia 2026
Logo 28club

Odpowiedź od 28club

Hey Felix, we're really pleased to hear that you're happy with the top!

Sorry to hear that the delivery took slightly longer than expected. We get the orders out of the door promptly however courier delays can occasionally impact transit times, particularly during busy periods.

Thanks again for your support and for choosing 28. Hope to see you back soon!

Oceniono na 1 z 5

Payed for next day delivery still no…

Payed for next day delivery still no sign of item ordered a week ago and had no update or response from seller horrid customer service. DONT BUY FROM HERE!!!! Have emailed them no response and item says it’s in London hours away from where I live and hasn’t moved since I payed.

10 kwietnia 2026
Opinia niezależna
Logo 28club

Odpowiedź od 28club

Hi Lewis, I'd like to apologise for the recent delays with your order. We've experienced some shipping issues for the first time and we've tried to be as transparent as possible with our customers, sending out update emails, updating the discord and replying to all customer service enquiries that have come in.

We can now gladly say it has been sorted and all orders have been sent out so you will be receiving this in the coming days.

Again, we'd like to apologise for the troubles caused with this and as a thank you for your patience, have sent out details of a store discount. We're a small business and we're trying to do our best.

Oceniono na 1 z 5

No sign of item, bad customer service

Placed an order nearly 3 weeks ago when the product was released. Still no sign of it. Was contacted 10 days ago stating there is a delay and hopeful would be shipped out beginning of this week. Still no update on tracking and contacted the brand, no response. Last heard 10 days ago and now no idea whether I will receive the item or get my money back. Wouldn’t recommend.

10 kwietnia 2026
Opinia niezależna
Logo 28club

Odpowiedź od 28club

Hi Josh, we're really sorry about this. We've tried to be as transparent as possible with our customers, sending out update emails, updating the discord and replying to all customer service enquiries that have come in. We've also sent out details of a store credit as a thank you for your patience.

We can now confirm all orders from this drop have been sent out and you will be receiving this in the coming days.

Again, we'd like to apologise for the troubles caused with this, we're a small business and we're trying to do our best.

Oceniono na 5 z 5

Class product

Class product, I ordered the hydration vest and like everything ive ordered from 28 its even better in person that it looks online.
Fast detailed delivery service couldn't fault at all, love the brand!

23 lutego 2026

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