Sfundo Mbambo was great at helping me solve a matter that i was struggling with. He spent quite a few minutes over the phone helping me, which was greatly appreciated.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Terrible experience, I tried to cancel a domain, you cannot do this via the dashboard. You have to request a cancellation. The domain parking and domain registration are in two places and the termin... Zobacz więcej
Reakcja na opinię
Our office emails stopped working through Outlook. With an email to 1-grid explaining the situation, we got a response from Shayne who gave us settings to use which surprisingly didn't need a tech ex... Zobacz więcej
Reakcja na opinię
Thank you Sfundo and the team from 1-Grid Hosting. I love how the support team takes control and assisted with domain setup. There were some points where they could have left me with the i... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We empower South African website owners and businesses to thrive online. Our platform delivers affordable web hosting solutions paired with exceptional support. From seamless domain registration to reliable hosting, robust security, and professional email services, we provide simple solutions for every stage of your business's growth.
Dane kontaktowe
360 Business Park, 8 Wessex Rd, Paarden Eiland, 7925, Cape Town, Republika Afryki Południowej
- +27212001200
- support@1-grid.com
- 1-grid.com
3,2
Średnia
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 97% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Richard
Richard was a very big help as I dont know ANYTHING IT related!! 6/5 stars
4 listopada 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Suzelle,
We are so delighted to hear you've had a 6-star experience! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Thanks to the teams especially Mr
Thanks to the teams especially Mr. Lance he did exceptionally well to assist me. He called to check on me until the problem was resolved and I will one to take the thanks him and advice others to take the work so seriously like Mr. Lance.
My website is secured now and everthing is going well now. The company is so lucky to have him in the team.
1 listopada 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Phillip,
We are so delighted to hear you've had a 5-star experience! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Lance for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Odpowiedź od 1-grid
Hi Smangele,
We are so delighted to hear you've had a 5-star experience! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
A big shout out to Joseph Mubwandarikwa…
A big shout out to Joseph Mubwandarikwa @1 Grid for the excellent service he provided in effectively sorting out my domain entanglement. Bro, you have star power 💪 😊 ⭐⭐ ⭐⭐⭐. Your company can be proud of someone like yourself who's a great example of competence with a smile 😊.
23 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Vincent,
We are so delighted to hear you've had a 5-star experience! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Joseph for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard
Richard
Dit was nou 'n fees om met Richard te praat. Vriendelik en probleem was vinnig opgelos, want die ticket wat ek gelog het, is nie replay nie so ek was baie moedeloos.
Baie dankie Richard jy het'n tevrede klient.
Groete
Sunette
23 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hallo Sunette,
Ons is so verheug om te hoor jy het 'n 5-ster ervaring gehad! :)
Ons waardeer jou baie en waardeer jou. Dankie dat jy die tyd geneem het om jou terugvoer met ons te deel.
Ons het jou dankbaarheid teenoor Richard uitgespreek vir sy uitnemendheid en bydrae om 'n positiewe impak vir jou te maak!
Baie dankie dat jy deel is van die 1-grid familie.
Beste groete,
Natalie van die 1-grid Span
Outstanding Service
I recently had an outstanding experience with Angus. From the moment I reached out to 1-grid, Agnus was incredibly friendly and attentive. He took the time to understand my issue and assisted me beyond expectation.
Whenever I had a question, he responded promptly and thoroughly, making me feel valued as a customer. I appreciate going above and beyond to ensure satisfaction.
22 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Megan,
We are so delighted to hear you've had a 5-star experience! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Angus for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Odpowiedź od 1-grid
Hi Accounts All Hire,
We are so delighted to hear you've had a 5-star experience! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard
Richard, was extremely professional and fast and patient in assisting me with my email account. Richard made sure he answered all my questions that I didn't understand and I am happy to give Richard 5 stars.
16 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Charnelle,
We are so delighted to hear that we delivered extremely professional, fast, and patient support to get your email account questions answered! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard was very helpful and explained…
Richard was very helpful and explained everything clearly. The wait for someone to answer took long but Richard was helpful.
15 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Berry Designs,
We are so delighted to hear that we delivered helpful, and clear support to get your issues resolved! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard was knowledgeable and very…
Richard was knowledgeable and very engaging. Resolved my issue quickly and also pointed out firewall management options that I didn't know existed.
15 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Rodrick,
We are so delighted to hear that we delivered engaging and knowledgeable service to help resolve your issues! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Proper Support Service :)
Normally, if something's going to take more than 5 minutes, support / call centers send you away. But Joseph took all the time that was needed to figure out whats happened, how he can help me, fixed it and called me to feedback. He could have easily said sorry this is not for us to fix - phone your IT guy and he didn't. That's proper service - WELL DONE 1-Grid Your team is amazing!
9 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Irene,
We are so delighted to hear that we have made such a difference by delivering patient, and kind service to you! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Joseph for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard is the best.
Richard is the best.
Never had such good technical support anywhere.
Thanks Richard.
9 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Shane,
We are so delighted to hear that we have made such a difference by delivering such good technical support that has been unique for you! :)
We're deeply sorry to hear about the challenges that you recently faced.
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard was extremely helpful and…
Richard was extremely helpful and sorted out my email issue. Thank you
8 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi KC,
We are so delighted to hear that we have made such a difference by being extremely helpful in sorting out your email issues! :)
We're deeply sorry to hear about the challenges that you recently faced.
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Joseph saves the day
After some dismal service which resulted in me opening a ticket stating the above, along came Joseph (Mubwandarikwa) and through the following days interactions managed to save the day, and my faith in 1-Grid again.
He should run the service department.
Thank you again Joseph for your effecient and friendly service.
8 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Donovan,
We are so delighted to hear that we have made such a difference through your challenges! :)
We're deeply sorry for the challenges that you recently faced.
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Joseph for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Great Service
1 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi AH Ismail,
We are so delighted to hear that we provided great service! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us. We'd love to hear a little more, if you have some time, on how we delivered great service to you!
We have extended your gratitude to the Team!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Joseph Mubwandarikwa of 1-Grid is a STAR
Super response from Joseph Mubwandarikwa of
1-grid support team to resolve my request and further attended to an additional post TICKET ask within super time.
First time I got this turnaround from 1-Grid. Totally elated with Joseph. Wish I can always have him attend to me stuff
4 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Themba,
We are so delighted to hear that we provided excellent support and delighted you unexpectedly! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Joseph for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
I submitted a ticket for assistance…
I submitted a ticket for assistance with my SSL certificate, and Linda provided excellent support. My website is now secure. Thank you
4 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Busisiwe,
We are so delighted to hear that we provided excellent support while assisting with your SSL certificate! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Linda for his excellent contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard
Richard - Top notch service- Professional -going the extra mile thank you for no extra cost. I will recommend anyone especially if you don't have any cooking clue about websites they help you, explain and very friendly. Thank you again I'm in good hands.
4 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Rene,
We are so delighted to hear that we have delivered top-notch, professional service and that we have delighted you with going the extra mile! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his extraordinary contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Great service from Richard
Great service from Richard. Efficient and really smart. Grateful for his help
3 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Bruno's Oven,
We are so delighted to hear that we have delivered great service that was efficient! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard was very good and nice over the…
Richard was very good and nice over the phone he helped very quickly and easily.
3 października 2024
Opinia niezależna
Odpowiedź od 1-grid
Hi Sanmari,
We are so delighted to hear that we have delivered quick service that made things a little easier for you! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.