Yapp Brothers Recenzje 

7
Wynik TrustScore: 4 na 5

4,1

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Informacje dotyczące firmy

  1. Sklep z winem

Napisane przez firmę

"In business for more than 50 years, the name Yapp is now synonymous with high-quality regional French wines, buoyed by a philosophy of focusing on 'best in class' wines from often under-championed regions. In more recent years, that philosophy has extended to wines from Australia, Spain, Germany, South Africa and Argentina as the merchant continues to expand its range." Harpers Wine & Spirit Trade News - '50 Best Indies' If you are after characterful wines from small independent wine makers, you’re in the right place. Founded in 1969, Yapp Brothers Wine Merchants is widely recognised as the UK's leading importer of French regional wines. The company is rated as one of the 'Top Ten Online Wine Merchants in the UK' by The Independent, and the Telegraph Weekend has published a double-page spread on the history and ethos of Yapp Brothers, written by Victoria Moore titled 'A good Yapp about great wine'. Our agencies include world-famous domaines such as Jean-Louis Chave, Georges Vernay, Patrick Jasmin, Auguste Clape, Alain Graillot, Le Vieux Donjon, Trévallon and Jasper Hill. From its premises in Sparkford, Somerset, Yapp Brothers runs a busy shop, mail order and internet operation. As well as providing wine, cellaring and advice to private customers, Yapp Brothers supplies many of the best restaurants in the UK encompassing over 50 Michelin stars and hosts a range of tastings & dinners at these establishments around the country. Opening hours: Monday – Friday, 9.00am – 5.00pm. "My advice is to get on Yapp's Email mailing list and you'll hear about everything first." Matthew Jukes.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

7 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(7)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

They understood my problem....then solved it.

I recently held a big party and asked Yapp Bros to advise on any suitable non big fruity Pinot Noirs. They understood what I wanted and sent 3 to try. The German one I ultimately chose was very much complimented on by everyone, in fact so much so it nearly ran out!
Thank you Yapp, everyone I spoke to there was very interested and interesting in determining the right wine for my event.

10 czerwca 2026
Opinia niezależna
Logo Yapp Brothers

Odpowiedź od Yapp Brothers

Hi David - Thank you for your kind review, it is much appreciated!
Best wishes,
Yapp Brothers.

Oceniono na 5 z 5

Top marks!

Nice selection and customer servce from Yapp. But they unfortunately use APC as a delivery partner, and this is wholly unreliable. That said, when there was an issue they resolved it and got a separate courier to step in.

1 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Dreadful Customer Experience

I would have been satisfied with Yapp Bros reply to my initial review had the delivery been made today as I was assured it would be. However, this morning I received a message from APC stating the delivery would not be made until tomorrow. This company are totally unprofessional and operate like a bunch of amateurs. They couldn't organise a drinks party in a brewery.

25 lipca 2024
Opinia niezależna
Logo Yapp Brothers

Odpowiedź od Yapp Brothers

Hi there -

Firstly, apologies that in this instance we have not achieved the delivery accuracy that we strive for.

Checking through the order history, I can see that you placed your order for a single bottle on the Thursday morning, and selected a delivery date of the 29th (Monday) rather than next working day (Friday), which is our default delivery. We missed that, which was our error and for which I apologize.

On Friday 26th, the order was already out for dispatch. After your notification and call to us, we contacted APC to try to get the delivery stopped, but unfortunately they did not manage to do this. The failed delivery and return caused an additional delay

When we spoke to you on the phone on the 30th, before you left this review, we apologized again and refunded the delivery charge. At this point we believed you were satisfied with our response and resolution.

Kind regards,
Yapp Brothers.

Oceniono na 2 z 5

Very disappointed

I bought Quincy and Muscadet sur lie. Both wines I absolutely love. I am really sorry to say that I was extremely disappointed with them both. I can get both wines that are delicious when dining at restaurants. Why can’t I buy good wine at home?! It’s very tiresome. I hoped Yapp brothers might work for me. Sadly they didn’t.

5 marca 2022
Opinia niezależna
Logo Yapp Brothers

Odpowiedź od Yapp Brothers

Sorry to hear that you didn't like your selection. Please do not forget our 'No Quibble' returns policy - if you don't like any wine that you buy from us, for whatever reason, you may return any un-opened bottles within a month of purchase. Best wishes, Yapp Brothers.

Oceniono na 5 z 5

Great french wine - great service

Yapp Brothers are a great little company. I first found out about them from magazine reviews, then saw their name pop up from time to time, always with great reviews. Gave them a try on one of their mixed cases of wine, and was completely hooked. If you want french wine, don't even think about going anywhere else - especially not the supermarkets... I'm lucky enough to live within reasonable distance of their shop in Wiltshire - rated by the Times as one of the top 10 in the country, apparently, and easy to see why if you pop in. Give them a try - you won't be disappointed!

15 kwietnia 2011
Opinia niezależna

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