This looks like a scam. They used to be a reputable company and I had placed orders in the past that were delivered, however my recent order was wrong. The contact email on their website doesn't work.... Zobacz więcej
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Zobacz, co mówią recenzenci
We have bought our koi food from Warehouse Aquatics for a few years now. Always quick delivery at competitive prices. The food we buy Medikoi Probiotic is not available in high street pet supply store... Zobacz więcej
We purchased a fish tank with relevant filters, heater and light. The process was straightforward with email confirmation of our order and clearly tracked delivery. Everything went well. We encou... Zobacz więcej
I have used Warehouse Aquatics a few times to buy various items and have always had good customer service and purchased products at competitive prices. My latest purchase was a Juwel Aquarium (only £1... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Warehouse Aquatics
Napisane przez firmę
Warehouse Aquatics - Where fish would shop
Selling to the public for over five years and with an extensive knowledge of the Aquatics trade - Warehouse Aquatics is the place to shop, in fact we would say it's 'Where fish would shop' - if they could!
Why you can depend on us.
We have invested in the most up to date payment processing available to make our site secure and safe. Our staff are trained in taking card payments safely and private customer information is never stored. When you place an order with Warehouse Aquatics you are sent notification details at every stage and details of your order are always available on your account.
The majority of our parcels are sent on a tracked and signed for service, at any point we can tell you where in the World your order is and when to expect delivery. Our courier service from Parcel Force even offers text alerts and a predicted delivery window of an hour.
All our products are fully backed by their manufacturer guarantee and if you are not happy with your purchase you can return it to us unused for a full refund or exchange.
Our Staff know what they are talking about.
Our advice at Warehouse Aquatics is sound, with combined experience of over 100 years it is safe to say we will usually be able to help solve an issue or offer advice. If you are interested in buying a product we can offer honest advice, we use these products ourselves and we know what is suitable and can recommend alternatives if needed.
To all of you, from all of us at Warehouse Aquatics - Thank you and Happy Shopping!

Dane kontaktowe
Unit 2, King Street Trading Estate, CW10 9LF, Middlewich, Zjednoczone Królestwo
- 0330 057 0892
- help@warehouse-aquatics.co.uk
- www.warehouse-aquatics.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Warning - This looks like a scam
This looks like a scam. They used to be a reputable company and I had placed orders in the past that were delivered, however my recent order was wrong. The contact email on their website doesn't work. You will get a mail delivery failed message. I found another contact on their facebook page but got no reply.
Ordered from their website
Ordered from their website, sent an email to the email address provided and got no reply. Sent another message via another email address in their website and no reply again. Plus the web page of the items i bought (which showed them in stock) is not longer accessible
(browser gives an error).
The telephone number indicated in their website also doesn't connect.
It all looks a scam website.
Finally received order after reporting to PayPal
Update on my previous review. After opening a case with PayPal I finally received my order, approx a month after taking my payment. No communication or apology from company. I honestly don't think I would have got my order if PayPal hadn't intervened. Appears Warehouse Aquatics is now part of Wold Animal Group, which also includes Aquagroup and Lords and Labradors. Disappointing as until recently was a really good business
Returned a air pump after 3 months use…
Returned a air pump after 3 months use for repair as it had stopped working. Pump was delivered to them 7 weeks ago and have heard nothing. Sent email to maintenance and still no response
Juwel Spectrum light
I purchased a £300 aquarium light from Warehouse Aquatics in July 2024. Unfortunately, after just 5-6 months of use, the light stopped working and began letting water in. I reached out to customer service, and they advised me to return the light, as it was still under warranty.
I promptly sent the item back on 11/01/2025, but since then, I have yet to receive a replacement light or a refund. I was told someone called Mackenzie was dealing with my claim. Despite multiple attempts to contact customer service, my emails have gone unanswered.
This experience has been incredibly frustrating, and I’m deeply disappointed by the lack of support and communication from Warehouse Aquatics. I expected better service for a high-quality product and a company with a supposed good reputation.
Finding affordable yet reliable…
Finding affordable yet reliable products for my pet has never been easier.
Highly recommended for budget-conscious pet owners!
Good service and lovely plants am very pleased with them.👍"
Big fan of this store's aquarium…
Big fan of this store's aquarium selection. So many choices! The delivery was like a
fishy SWAT team, secure and speedy. My aquatic pals are loving their new digs!
This shop is really good they have lots…
This shop is really good they have lots of stock for fish enthusiasts. I love the fact that here I can get larger amounts of water treatments and so it makes great sense to buy where I save a lot of money.
Ordered some Caribsea Moani Reef Rock…
Ordered some Caribsea Moani Reef Rock to set up my first reef tank 😁.
Received confirmation of my order, expected delivery day & took my money.
Took the weekend off expecting to set up my tank but no delivery 😔
Tried calling, left numerous messages. Emailed a few times & been a week with no response.
Thought I'd leave this review in the hope someone from the company sees it and sends my good immediately.
Will definitely be spending my ££ with companies that actually deliver what they say, respond to customers & answer their phone/emails.
Fair to say if you're in a hurry for your items avoid like the plague 🤬
Thank you
Fast delivery
Good communication
Great value for money on tank ornaments.
Large actually means large! Not like on Amazon when you order something and it's tiny.
Highly recommended!
Highly recommended!
Not a lot to tell, placed an order for some fish related products, they arrived in a reasonable time and intact.
This is what I would expect from any retailer.
did have a problem but was dealt with…
did have a problem but was dealt with kindly and swiftly will be using again
Good price and please with items and…
Good price and please with items and quick delivery
Easy to use website very quick with…
Easy to use website very quick with delivery, would highly recommend
No need to browse. The best deal is here.
This shop is really good. They have lots of stock for fish enthusiasts. I love the fact that here I can get larger amounts of water treatments and so it makes great sense to buy where I save a lot of money. The service is fast and the products are all good brands.
Big fan of this store's aquarium…
Big fan of this store's aquarium selection. So many choices! The delivery was like a fishy SWAT team, secure and speedy. My aquatic pals are loving their new digs!
Would have been 5stars but had to wait…
Would have been 5stars but had to wait for 3 weeks for my products, but all in all a great company to do business with..
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