Great customer service, spoke to Andy Bayford, really honest and fair, Nothing was too much trouble. Looking forward to ordering more. Thanks.
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dealt with Neil, very helpful and responsive. Drew up plans and quote within a couple of hours. Neil was very patient and answered all the questions I asked promptly and sent pictures of parts that I... Zobacz więcej
I ordered a shower niche through the Wetroom store and was served by Andy Buyford. The product and service were first class, the delivery arrived in 2 days as promised. Andy was so friendly and help... Zobacz więcej
Eddie was super helpful from start to finish, and never pushy for the sale. His guidance and speedy response to my many questions gave me confidence to buy from Uheat :) Will definitely be using them... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Uheat is a trading style of Pedarson Ltd (The Pedarson Group), a family-owned and managed company established in 2003. We specialise in delivering high-quality underfloor heating solutions to homes and businesses across the UK. With over two decades of industry expertise and a range of premium brand partners, our mission remains clear. To provide exceptional customer service and reliable, energy-efficient heating systems. We’re passionate about comfort, innovation, and doing things the right way. Every interaction with our team is built on trust, expert guidance, and a genuine commitment to helping you find the best heating solution for your needs. Whether you're a homeowner, installer, architect, or developer, we are here to support you with expert advice, product guides, installation tips, and everything you need to make underfloor heating simple and effective.
Dane kontaktowe
Unit 16 Martlesham Creek Ind Est, Sandy Lane, IP12 4SD, Woodbridge, Zjednoczone Królestwo
- 01394 384077
- mail@uheat.co.uk
- www.uheat.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
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Inni użytkownicy przeglądali również
New friend
I ordered a shower niche through the Wetroom store and was served by Andy Buyford. The product and service were first class, the delivery arrived in 2 days as promised. Andy was so friendly and helpful I felt as though I had made a new friend! Thanks Andy 👍
Great customer service
Great customer service, spoke to Andy Bayford, really honest and fair, Nothing was too much trouble. Looking forward to ordering more. Thanks.
Great customer service
Dealt with Neil, very helpful and responsive. Drew up plans and quote within a couple of hours. Neil was very patient and answered all the questions I asked promptly and sent pictures of parts that I wasn’t sure of. Delivery was next day. After sales care was also spot on and any queries were again very promptly dealt with. Would recommend and will definitely use them again
Super helpful and always happy to answer my many queries.
Eddie was super helpful from start to finish, and never pushy for the sale. His guidance and speedy response to my many questions gave me confidence to buy from Uheat :) Will definitely be using them for my next project :)
Fantastic service
Fantastic service. Fast responses in email and by telephone. Good prices. look forward to using again.
Amazing support
I contacting U-Heat and chose to purchase a 'diy'kit for my full house. I am only a diy person but managed to install everything, the support I received was top-notch. Jake, was fantastic, he guided me through every step and was always available for any questions. I highly recommend U-Heat to anyone looking for underfloor heating.
There is not a lot of companies now…
There is not a lot of companies now days that pick up a phone straight away and the person on the end actually knows what they are talking about from installation to the correct product
Breath of fresh air honestly. I’m an heating engineer/ plumber/ all round refurb and I have never got this level of personal service .
Good man Andy 👍
Absolutely shocking experience
Absolutely shocking experience. I ordered a shower tray and returned it unused, unopened, and still in its original packaging after realising it was the wrong size.
Despite this, the company falsely claimed it was returned in a damaged condition. This is completely untrue and feels like a blatant excuse to avoid issuing a refund.
They have refused to return my money, which is unacceptable and highly suspicious behaviour. It genuinely feels like they are taking advantage of customers and hiding behind false claims.
I am now forced to go through my credit card provider to recover my money.
Avoid this company at all costs. I would not trust them with your money.
Andy was informative
Andy was informative, helpful and patience throughout the whole process of the purchase. Item was delivered on time and well packed.
It’s nice to come across a company with very good customer service.
Thank you.
I can't say enough good things…
I can't say enough good things about U-heat and especially Andy Bayford who I have spoken with a lot. He has gone over and above so many times to help me out I've had two shower trays and 3 underfloor heating systems over a period of a few months and was really not sure what I wanted to order. Andy is always patient, helpful and knowledgable. The level of customer service has been unreal, and I'm very happy with the products as well.
New Underfloor Heating System
Throughout the process of installing a new heating system in a new build, found the support from Uheat to be very good. Will use a again if the need arises on another project
All arrived well
All arrived well. Communication thorough. Which meant a timely installation as well! Thank you.
I have dealt with Peter and Wojtek for…
I have dealt with Peter and Wojtek for many years... they never disappoint, always happy to help and certainly go above and beyond. special mention to Eddie, always so happy and personable. thank you
Team U-Heat... Jasper
Andy has been absolutely brilliant
Andy has been absolutely brilliant. I must have been a pain of a customer to deal with, with it taking a long time and many changes (from price checks for affordability, to new plans of property lay out (Reno) and none of it has been too much hassle!
I haven’t laid anything just yet, but the service has been brilliant this far.
Excellent service
Excellent service. The foam board turned up earlier than expected. Will definitely use again.
Excellent product which arrived…
Excellent product which arrived speedily all in all an excellent company .
Andy Bayford represented Uheat in a…
Andy Bayford represented Uheat in a professional manner demonstrating patience as our design (which had 5 revisions) moved back and forth, before finally placing the order. A great experience for a first time user. Highly recommended. Dave.
Uheat were brilliant
I ordered from a major retailor and noticed my item was sent to a 3rd party for fulfilment, Uheat and wanted to write a positive review as the major company didn't do so great. However Uheat were brilliant, they delivered the item fast and was exactly what I ordered.
Ordered some hard to come by 32mm.Pex…
Ordered some hard to come by 32mm.Pex to 28Copper Compression Adaptors, the delivery was quick. The items were 100%, included Teflon isolators to prevent contact of Brass and the Aluminium layer in the Pex Pipe

Odpowiedź od Uheat - Underfloor Heating
Order and parts were delivered quickly…
Order and parts were delivered quickly and corespondence was good with supplier.all worked well. Will be buying again.

Odpowiedź od Uheat - Underfloor Heating
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