SuperfoodUK Recenzje 

252
Wynik TrustScore: 2.5 na 5

2,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I placed an order with them early December 2025, the money was taken from my account and now still in late January I’ve not received the order, no tracking hardly any communication. Eventually after 4... Zobacz więcej

Oceniono na 4 z 5

I think the site could be easier to navigate, it is slow to load and not very intuitive. Having said that, in every other way I am pleased with the prices, speed of delivery and variety of choice. O... Zobacz więcej

Oceniono na 1 z 5

Order placed 5th October 2016. Sent several emails to enquire after purchases. No response. Spoke to an operator who infact is a third-party so nothing to do with the company but takes sales calls onl... Zobacz więcej

Oceniono na 4 z 5

I have used Superfood a few times. They have a large range of healthful products and prices are often the most competitive, especially the discounts for buying more than one. I recerntly found it the... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

252 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,4

Wszystkie recenzje

(252)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

No product, no customer service, no refund

I placed an order with them early December 2025, the money was taken from my account and now still in late January I’ve not received the order, no tracking hardly any communication. Eventually after 4 weeks they said they will look into it, but still nothing, so I requested a refund and again nothing. It really amounts to theft.

20 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Misleading price information

This seller has a presence on Amazon. Its listing for Pulsin' Maple & Peanut Protein Bar (on Amazon) has inconsistent information about the number of bars received. On 6 Nov (and still today), 60% of the price-related information was (and still is) incorrect. I was charged a high price for few bars. I reported a problem with both the page listing, and with my order on 10 Nov on the Amazon platform, and got no help. I later contacted the seller's email support address, and a customer support representative responded saying that the fault was mine because the bar count in the title (though not elsewhere) was correct. The page listing on Amazon has not been corrected; potential future customers can still be misled. I see that in 2024, a positive review for this seller was published under the same name as the aforementioned customer support representative. There may be two people of the same name, or a person now working for the seller had previously left a review. (An employee writing a review is not allowed.) Based on my recent experience, I feel that truth and integrity are currently lacking in this company and I encourage potential customers to look elsewhere.

3 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Good service and fast delivery

I recently ordered from this company and I'm pleased with the service. The delivery was fast and everything arrived in good condition. I am happy with my purchase and would recommend ordering from here.

18 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent Products and Service from SuperfoodUK

I recently purchased some marigold products from Superfooduk and I am extremely satisfied with my experience. Offering great value for the high-quality products I received.

The delivery was impressively fast, ensuring that my items arrived in perfect condition and well within the expected timeframe.

Overall, I highly recommend Superfooduk for their excellent healthy and organic product range, fair pricing, and efficient delivery service. I will definitely be shopping with them again!

10 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Your reply was exactly what I expected…

My experience is actually here for you to read and it is absolutely real x RHEAL products made me feel unwell as I described X I notified you with absolutely no resolution apart from keep taking the product... Or stop taking the product...then telling me there could possibly be a refund then no possibility if the item was opened x If I hadn't opened the items I wouldn't be complaining about them making me very very uncomfortable x Also you cannot change the truth by strong arming me or trying to dismiss my disappointment X I am an unhappy customer and I have the right to complain x so my review below stands x and from what I have read today I am not the only one X you should have treated me with courtesy instead of like I didn't matter when someone else could really be poorly after your powders and you don't care x
Your reply was exactly what I expected X I do not order anything with a view to "changing my mind". I stated why I returned it and any decent company with any credibility who cares at all about their reputation regarding the effects these products may have on any of their customers would make a reperation offer X I'm past wishing that you have genuine customers best interests at heart and would try to make it right if they had a bad experience x well you left me no alternative but to comment on the way you behave when someone gives feedback that should be valuable going forward x my advice would be don't buy from this company as their customer care starts and ends with your payment confirmation x

15 czerwca 2024
Opinia niezależna
Oceniono na 4 z 5

Superfoods have a vast range of…

Superfoods have a vast range of products that are of good quality and contain good health benefits. I regularly use their products ranging from tea, protein bars and peanut butter. Service is exemplary and they are always looking for innovative ways to improve. Well done

8 września 2021
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY!!

DO NOT BUY!!! Appalling supplier. Purchased a Bio Care product through Amazon - Chased the delivery for weeks. They blamed Hermes and kept giving me an invalid tracking number. Spoke directly to the company and was given a dubious response. Still waiting for an answer AND the product.

15 czerwca 2021
Opinia niezależna
Logo SuperfoodUK

Odpowiedź od SuperfoodUK

We are extremely sorry to hear about this.

You messaged us on the evening of the 14th of June and we immediately replied the next morning with all the tracking details for your parcel.
As explained on our reply, we have contacted the courier service to investigate the whereabouts of your parcel.
Using the same tracking number that we gave you we can clearly see the tracking details show that the courier company attempted to deliver the parcel to you on the 28th of May between 10-12pm. However since there was nobody home to receive the parcel and there was no safe place to leave it they went back with the parcel.

We are currently waiting for the courier service to get back to us, but in the meantime we can offer you a replacement or a full refund for your order as you wish.
We ask you to please check your email to enable you to see the tracking details as per the tracking number given to you.

Kind regards,
SuperfoodUK

Oceniono na 1 z 5

Poor refund policy

I ordered 5 x 2.5 kg bags of Shipton Mill Organic bread flour (£35) which did not rise in the bread maker. I returned 4 unopened bags and the remains of the 5th, but Superfoods would not provide a full refund for the opened bag. Not sure how I was expected to know the flour was defective without opening the bag.

18 października 2020
Opinia niezależna
Oceniono na 5 z 5

Great company

I've ordered from them lots of times over the last 5 or so years and have never had a problem. Products have always arrived as described and on time

9 maja 2020
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY FROM THEM

DO NOT BUY FROM THEM. DISHONEST RETAILER AND Terrible customer service. They sell on Amazon chocolates (Booja-Booja 104g) for 13 gbp and others sell for 4 to 6 pounds!

Surely it was partially my fault for not checking the price but it was very dishonest service. Then took 4 days to respond of course they well knew i wont return them as it costs more to send back the chocolates! STAY AWAY FROM THEM

8 maja 2020
Opinia niezależna
Oceniono na 1 z 5

TERRIBLE COMPANY

TERRIBLE COMPANY
4 WEEKS AND COUNTING...NO REPLY TO MANY EMAILS AND NO SHIPMENT RECEIVED.

27 kwietnia 2020
Opinia niezależna

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