Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Don’t waste your money These cameras are rubbish waited 4 wks for delivery, looks cheap and won’t connect to internet, complete waste of money , DONT BUY this crap

Oceniono na 2 z 5

Ordered 2 cameras and 2 LED lights, but only got one of each. As I am a British expat now living in the Netherlands, and Brexit has kicked in, I now have to pay customs duties (€25) for any orders! R... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought the Gamut 4 camera system, customer support very helpful, kit arrived promptly. One camera was mal functioning, returned free of charge, SpyCamera tested it, found it faulty. They replaced it f... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Everything went smoothly until the time I wanted to contact them when facing an issue with the recording...tried phoning and emailing...NO answer. When I reached the point that I couldn't use the came... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami ds bezpieczeństwa
  2. Telewizja przemysłowa
  3. Sklep RTV

Informacje przekazane przez różne źródła zewnętrzne

We offer a comprehensive range of high-quality security solutions to suit any scenario at unbeatable prices. Based in Bristol, we are a leading supplier of CCTV systems and spy cameras for the home and business. We ensure our customers get the best possible service with free support, our superb price match promise and exceptional delivery. With a huge range of solutions, all the way from tiny covert spy cameras to advanced multi-camera CCTV systems, you will find something to suit your need. We are a distributor of Hikvision equipment, the world's largest CCTV supplier, which means we can offer professional equipment at remarkable prices for trade and installers.


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(3062)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Don’t waste your money

Don’t waste your money
These cameras are rubbish waited 4 wks for delivery, looks cheap and won’t connect to internet, complete waste of money , DONT BUY this crap

30 grudnia 2025
Opinia niezależna
Oceniono na 3 z 5

Disapointed

Struggling to view motion videos. On the odd event the video play back works but in the majority of events it does not play back.

12 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

RUBBISH-AVOID!

I wish I read these recent reviews sooner - all are correct!

This company sells some RUBBISH QUALITY products via their portal - which apparently they also sell on Amazon for about 15% more.

The available technical support is the actual manufacturer in Hong Kong, who are not much use and their Zetta app is actually a generic one that you are supposed to use for all of their models, however you will only find this out once you have your camera and realise that some of the settings are Not for your camera’s use…

For some reason you have two drivers popping up - one for storage and one for your camera when you connect it to your computer - which to me is very bizarre and unnecessary over-engineering.

The main problem however is the VERY BAD VIDEO quality, most of the Zetta camera models they sell, do Not have a wifi, no night vision (which defeats the point of setting a night vision even though it is available to set); and the camera is unable to zoom in and out, hence the picture/video will be blurt - especially if you do a close up with it.

The sound quality is rubbish too!

Overall, there is NO point to buy their cameras. You might as well get a voice recorder if you want to record sound only, or just use your mobile phone for both video and sound as any mobile phone would do a better job than any of these cameras…

I called them to say that I was Not happy with the camera quality, they said I could return it, but I have to pay for the postage, which was £4 (!), and which they would not reimburse, plus there is a risk if they are Not happy with how the package arrives they may rip you off with 30% of the purchased price - in other words you may not get the full refund back even if you returned it safe and sound within 30 days…!

That in my view just scamming, whist they resell your second-hand product to someone else afterwards…!

I think it is just best to stick to the good old in-store purchase on the high street and ditch online shopping altogether…!

!!AVOID!! !!AVOID!!

23 października 2024
Opinia niezależna
Oceniono na 1 z 5

AVOID

As a returning local customer, I was quoted a price a third more than available online to replace my NVR. When I emailed to query their price, they ignored my emails. AVOID.

12 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Spy Camera

I bought a spy camera from this company well worth the money. The help and support I have received from this company is second to none. They have so much patience I would recommend this Company to anyone looking for a camera.

2 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent all round

Excellent all round, pragmatically worked through and solved all issues with the system, back up and running no worries !
10/10 thank you !

31 października 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent service setting up my new system

Menh Ly gave excellent service setting up my system remotely. He is both technically capable and, more importantly, his customer service ethic is exemplary. He definitely went the extra mile to overcome the glitches and solved every problem. I have been a client of SpyCameraCCTV and will always come back to them when I move house (three times now) and/or equipment needs to be upgraded. Would use them again.

31 sierpnia 2023
Opinia niezależna
Logo SpyCameraCCTV

Odpowiedź od SpyCameraCCTV

Thank you for your glowing review, I will pass this message on to Menh, I am glad he managed to solve all your issues.

SpycameraCCTV Team

Oceniono na 5 z 5

Technically brilliant and very easy to…

Technically brilliant and very easy to deal with.

30 sierpnia 2023
Opinia niezależna
Logo SpyCameraCCTV

Odpowiedź od SpyCameraCCTV

Hi Phil,

We are glad that the Helpdesk team has solved your issues and that you are happy with the support we have provided, we are always here to help, please feel free to contact us.

SpycameraCCTV Team

Oceniono na 1 z 5

Everything went smoothly until the time…

Everything went smoothly until the time I wanted to contact them when facing an issue with the recording...tried phoning and emailing...NO answer. When I reached the point that I couldn't use the camera anymore, I contacted them for a refund via email (18th June and 21st June), as the item was still under warranty . NO reply. I tried emailing several time but I have been completely ignored. NOT happy- Very unprofessional. AFTER RESPONSE BELOW --Please check again, I have the dates above this message now and on my sent folder - It is impossible for you not to see them unless my emails got deleted. Very unprofessional. I do not recommend- Please note, that you are STILL not offering to deal with my issue/refund.

5 grudnia 2022
Logo SpyCameraCCTV

Odpowiedź od SpyCameraCCTV

Hi Danielle,

Sorry to hear you had issues with our camera, I have also checked and see you have not contacted us at all, I think you should have contacted our helpdesk team, they would have been there to assist you, we have a lot of helpful guides on our help page for self service. But please contact us to discuss this in more detail, If you felt some instructions were missing or not clear enough on this we can look into it further and work on improving this in future.

SpyCameraCCTV Team

Oceniono na 5 z 5

Fantastic customer service

Inherited a CCTV system from the previous owner and after a little research found out it was bought from here. Even though I hadn't bought it directly from them and had no details, their customer service has been fantastic and they've managed to help me with all the details and knowledge I need to set it up. When it comes to replacing it, I will definitely be buying the next one from here.

22 sierpnia 2023
Opinia niezależna
Logo SpyCameraCCTV

Odpowiedź od SpyCameraCCTV

Hi Amrit,

I am glad menh, managed to solve your issues.

We strive to give the best customer service as best possible, please feel free to contact us, if you have any issues.

SpycameraCCTV Team

Oceniono na 5 z 5

Excellent support

18 lipca 2023
Opinia niezależna
Logo SpyCameraCCTV

Odpowiedź od SpyCameraCCTV

Hi Angus,

Glad the engineers are doing there job and given you the supports you needed, as a value paid premium customers, we strive to give you best service we can.

Need anything please contact us.

SpycameraCCTV Team

Oceniono na 5 z 5
Logo SpyCameraCCTV

Odpowiedź od SpyCameraCCTV

HI Dave,

Thank for the review, glad you happy with our serives and happy with yourn product, need anything please feel free to emails us via our contact us page.

SpyCameraCCTV Team.

Oceniono na 5 z 5

I recommend SpyCameraCCTV

SpyCameraCCTV were very quick to get my orders processed and shipped, the product was as discribed, and is good quality.
I would recommend them to anyone.
Great service.
Thanks.

20 czerwca 2023
Logo SpyCameraCCTV

Odpowiedź od SpyCameraCCTV

Hi There,

We are glad you happy with the order and our process, we do strive to delivery the best customer serivce as best as possible.

Thanks for glowing review.
SpyCameraCCTV Team.

Oceniono na 5 z 5

Absolutely great company

Absolutely great company. I had problems with the wall mounting on my camera, contacted them and a guy called Menh Ly was extremely helpful. Knew exactly what I wanted and sent out the spares very quickly. A pleasure to do business with them.

28 czerwca 2023
Opinia niezależna
Logo SpyCameraCCTV

Odpowiedź od SpyCameraCCTV

Hi Customer,

Glad Menh managed to solve your issue, we are alwasy happy to help, just contact us via email through the website, if you ever need anything.

SpyCameraCCTV Team.

Oceniono na 5 z 5

Happy customer

Delivery was very quick to Ireland. Cameras are great quality. Got them for a present and he was very happy with them. Thanks

7 czerwca 2023
Logo SpyCameraCCTV

Odpowiedź od SpyCameraCCTV

Hi There,

Thanks for the review, we are glad you happy with your purchase.

Feel free to contact us, if you have any queires,

SpyCameraCCTV Team.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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