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Scrivens Opticians & Hearing Care Recenzje 

2317
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have used Scrivens opticians happily for some years and recently booked to have an ear clean/test. Hearing aids were recommended and I agreed to have some fitted. The Audiologist demonstrated suitab... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have worn varifocal spectacles for over 25 years and never had a problem with any. However for the first time I have with the new frame decided upon. After a week I had to take them back as they cau... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just bought in ear hearing aids. For some time I have had my hearing looked after by Scrivens of Sutton Coldfield. Found all the staff very friendly and helpful. Never any issues. There are 2 exc... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve been visiting David’s practice for about 40 years, starting back when I was a child. Even then, I remember being so amazed by how effortlessly he could read the smallest text! ​His cli... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Optyk
  2. Dostawca soczewek kontaktowych
  3. Hurtownia okularów
  4. Sklep z aparatami słuchowymi
  5. Optometrysta
  6. Sklep z okularami przeciwsłonecznymi

O Scrivens Opticians & Hearing Care

Napisane przez firmę

Scrivens Opticians & Hearing Care - Caring for Your Eyes and Ears Since 1938

At Scrivens Opticians & Hearing Care, we believe that looking after your sight and hearing should be simple, reassuring, and personal. Founded in 1938, we are proud to be a family-run British business that has grown to become one of the UK’s most trusted names in optical and hearing care. With over 160 branches nationwide, our mission has always been the same - to help every customer see and hear life at its very best.

We offer a complete range of professional services, including comprehensive eye examinations, advanced retinal imaging, contact lens fittings, and free hearing checks carried out by qualified experts. Our friendly teams take the time to understand your individual needs, ensuring every visit is comfortable, informative, and tailored to you.

Explore our stylish range of designer glasses and sunglasses, along with high-quality contact lenses and digital hearing aids featuring the latest technology for clear, natural sound. Whether you’re updating your eyewear, booking your next eye test, or exploring hearing solutions, you’ll always find expert advice and a warm welcome at Scrivens.

As a long-established provider of NHS eye and hearing services, we are proud to make exceptional care accessible to everyone. Every product and service we offer is designed to enhance your comfort, confidence, and quality of life.

At Scrivens, your sight and hearing are in safe hands - because caring for you is at the heart of everything we do.

Book an eye test

Book a hearing test

Find your nearest branch

Optical and hearing services

Napisane przez firmę

Optical services
Eye tests, NHS eyecare services, private eye examinations, contact lenses, over 60s eyecare, Free kids eyecare, OCT in selected branches.
Hearing services
Free hearing tests, free NHS hearing aids for over 19s, digital hearing aids, hearing screening, hearing aid batteries, mould retubing, hearing aid servicing, ear wax removal in selected branches.

Dane kontaktowe

Promotion box for Scrivens Opticians & Hearing Care

Expert care in your area

Drop by your nearest branch for care you can trust.

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 68% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(2317)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 980

Napisz recenzję
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Oceniono na 5 z 5

I visited the dorchester branch today

I visited the dorchester branch today. All of the staff were so welcoming, lovely and very helpful.
I will continue to use scrivens (Dorchester branch) and would 100% recommend scrivens to my friends and family. Brilliant service.

29 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Stephen made my experience great.

29 sierpnia 2026
Opinia niezależna
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Odpowiedź od Scrivens Opticians & Hearing Care

Thank you for your review! We’re so pleased to hear you had a great experience with Scrivens Opticians & Hearing Care. We look forward to welcoming you again in the future!

Oceniono na 5 z 5

Scrivens North Finchley

Phoned Scrivens North Finchley for an appointment late on Wednesday 27th August 2026 and was given a time of 9:00am today. From the minute I stepped through the door I was greeted with a very warm welcome and excellent service from Carol. Carol offered me a complimentary hearing test which was totally unexpected.

Had my eye test with Michael S who was professional and explained every step of the process. Michael performed a thorough eye test and his attention to detail was phenomenal. Such a caring person.

Michael S recommended a new pair that would suit me. So pleased with his selection and the new glasses. Helped at every stage by the wonderful, knowledgable Michael the shop manager. Again, Michael went above and beyond and was professional at every step of the journey. Michael explained the pricing process.

Both Michael’s together with Carol are to be commended on their helpfulness. Without question, I would highly recommend the Finchley branch to anyone seeking a new optician. The added bonus is that it is close to him.

27 sierpnia 2026
Opinia niezależna
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Odpowiedź od Scrivens Opticians & Hearing Care

Thank you for trusting us. We’re here whenever you need us!

Oceniono na 5 z 5

Scrivens Hearing Aid Service

I have used Scrivens opticians happily for some years and recently booked to have an ear clean/test. Hearing aids were recommended and I agreed to have some fitted. The Audiologist demonstrated suitable aids and explained how to fit and keep them clean. The new aids are working well and I had a recent follow up visit where small adjustments were made. Very good service and friendly staff. Recommended.

27 sierpnia 2026
Opinia niezależna
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Odpowiedź od Scrivens Opticians & Hearing Care

Thanks again for your kind words, come back and see us anytime!

Oceniono na 5 z 5

I had a double appointment for eyes and…

I had a double appointment for eyes and ears to be tested. I can honestly say I have never had an experience like this before. ALL the staff were helpful, friendly and were able to answer all my questions. My eyes were tested , not much change there, but I decided that a new pair of specs wouldn't go amiss. The ladies there were extremely helpful, giving sound advice making full use of their experience guiding me to make a decision over style and suitability.
The audiologist took me through the procedure of testing my ears and establishing that I needed hearing aids. As I am over 65 years old I was advised to contact my GP and request authorisation from them to seek a referral for my ears to be tested. I did this and within a fortnight I was contacted to return to the store and collect my aids. At no time was there any "sales pitch" , just sound advice. I am so pleased with the service that I have recommended my friends to use Kings Heath branch, which they have done, reporting that they had the same experience I did and were so glad that they went.

24 lipca 2026
Opinia niezależna
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Odpowiedź od Scrivens Opticians & Hearing Care

Shirley Warr, we strive for 100% satisfaction, and it is great to see you had such a positive experience.

Oceniono na 5 z 5

Hearing test at Scrivens

I recently had a hearing test and then was fitted for hearing aids at Scrivens Opticians & Hearing Care in Cheadle. The service was excellent. My test and fitting were carried out by the audiologist Tom, whose care was exceptional throughout — clear explanations and a calm, professional approach.
The staff at Scrivens were friendly and attentive, making the appointment straightforward and reassuring. Tom’s kind, patient manner and his clear, down‑to‑earth way of explaining everything made the whole appointment feel calm and comfortable.
Thanks to Tom’s guidance, my new hearing aids have made an amazing difference — far more than I expected. I’m genuinely grateful for the positive impact they’ve had on my everyday life.
I highly recommend Scrivens for anyone wanting reliable hearing support.

24 sierpnia 2026
Opinia niezależna
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Odpowiedź od Scrivens Opticians & Hearing Care

Thank you for taking the time to share your feedback with us.

Oceniono na 5 z 5

Always great service

People are always really lovely when you go in to the shop. The optician was excellent and very professional. Gave good advice. Would highly recommend.

25 sierpnia 2026
Opinia niezależna
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Odpowiedź od Scrivens Opticians & Hearing Care

Thanks for sharing your experience. See you next time!

Oceniono na 5 z 5

Ongoing Service, expertise and a smile.

Just bought in ear hearing aids.
For some time I have had my hearing looked after by Scrivens of Sutton Coldfield. Found all the staff very friendly and helpful. Never any issues.
There are 2 exceptional staff members I would like to mention, Charlotte Fletcher who is always smiling and happy to help when we enter. Khalid Jamil cannot do enough. He is always thorough and constantly checking all is what I wanted.
I would highly recommend them above other Options I have been to in the past.
WELL DONE ALL.

17 sierpnia 2026
Opinia niezależna
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Odpowiedź od Scrivens Opticians & Hearing Care

Hi Rober Farrell! We're so happy we were able to help you out!

Oceniono na 5 z 5

Wallasey, Cherry Tree branch

I go to the Wallasey Scrivens branch at the Cherry Tree for both my eye and audiology appointments. This branch, in my opinion, offers perfect care from both the opticians and audiologists. All the staff are kind, understanding, and helpful. I can't understand why many people attend the nearby Specsavers instead. The only explanation is that they are not aware of the individualised, and careful attention that everyone receives at Scrivens.

4 sierpnia 2026
Opinia niezależna
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Odpowiedź od Scrivens Opticians & Hearing Care

Hi Bobo! We're so happy we were able to help you out!

Oceniono na 5 z 5

All staff were helpful

All staff were helpful. Kept up to date with progress throughout my visit . Knowledgeable staff, prepared to ask for advice when needed.

25 sierpnia 2026
Opinia niezależna
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Odpowiedź od Scrivens Opticians & Hearing Care

Please don't hesitate to reach out to us if there's anything more we can do!

Oceniono na 5 z 5

I have worn varifocal spectacles for…

I have worn varifocal spectacles for over 25 years and never had a problem with any. However for the first time I have with the new frame decided upon. After a week I had to take them back as they caused eye strain and headache. I expected it to be difficult but to my relief it was NOT, the staff were exemplary and allayed all my stress. I can't recommend them more, unlike a rival national chain who are the diametric opposite

25 sierpnia 2026
Opinia niezależna
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Odpowiedź od Scrivens Opticians & Hearing Care

Robin Keevil, we're happy you found our staff to be so supportive during your experience.

Oceniono na 5 z 5

Excellent service at Scrivens…

Excellent service at Scrivens Opticians, Tilehurst. The staff were friendly, knowledgeable and very helpful. I really appreciated that there was no pressure to spend money or buy anything I didn't need. Honest advice and great customer care. Highly recommended!

24 sierpnia 2026
Opinia niezależna
Logo Scrivens Opticians & Hearing Care

Odpowiedź od Scrivens Opticians & Hearing Care

Thanks for sharing your experience. See you next time!

Oceniono na 5 z 5

The optician at Bitterne

The optician at Bitterne, was kind, informative and reassuring - clearly knowledgeable in her field. All staff were helpful and the shop clean and tidy.

14 sierpnia 2026
Opinia niezależna
Logo Scrivens Opticians & Hearing Care

Odpowiedź od Scrivens Opticians & Hearing Care

Please don't hesitate to reach out if there's anything additional we can do for you.

Oceniono na 5 z 5

Visited Wimborne Scrivens yesterday

Visited Wimborne Scrivens yesterday. The team were great. Thank you Anna, Cat, Nat, Karen and Julie for your patience.

22 sierpnia 2026
Opinia niezależna
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Odpowiedź od Scrivens Opticians & Hearing Care

Let us know if there’s anything else we can do for you.

Oceniono na 5 z 5

Thank you Scrivens

On my recent visit to Scrivens, I found all staff to be friendly and professional. I needed new glasses and was helped to find the right ones for me without pressure to buy or feeling rushed.
On a previous visit 2 years ago, the optician referred me to an ophthalmologist and I am so grateful because it was found that I needed a procedure on the eye in question. Also, during my visit a condition was found on the other eye which required treatments and it is responding well. Thank you Scrivens.

1 sierpnia 2026
Opinia niezależna
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Odpowiedź od Scrivens Opticians & Hearing Care

Hi Anita Smith, thank you for taking the time to leave a review for us at Scrivens HQ. We're happy we could meet your expectations!

Oceniono na 5 z 5

The assistants are very kind.

The assistants are very kind and look after me very well.

27 lipca 2026
Opinia niezależna
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Odpowiedź od Scrivens Opticians & Hearing Care

We look forward to assisting you again in the future.

Oceniono na 5 z 5

I was seen by the optician exactly on…

I was seen by the optician exactly on time of my appointment, unlike some of the bigger companies. All the staff are friendly and helpful, very professional and knowledgeable. I was not pressured when choosing frames, lenses etc. I would definitely recommend this company.

8 sierpnia 2026
Opinia niezależna
Logo Scrivens Opticians & Hearing Care

Odpowiedź od Scrivens Opticians & Hearing Care

Thank you again for the great review!

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