Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very helpful and supportive to help me edit my listing and clear duplicates. Scoot support team email replies are not fast like lightning but they will come back to you with proper solutions, and in m... Zobacz więcej

Oceniono na 1 z 5

Pushy sales tactics Our IT team looked into what they do for us for the money and appeared to be very little! They rang continuously for weeks still trying to persuade us to renew despite us trying... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The presentation was of an excellent standard and very practical. Questions were answered in a clear way to help us all understand the practicalities offered and how we personally could benefit. Jus... Zobacz więcej

Oceniono na 3 z 5

hi i know we have coverage with scoot , for a long time , but service and contact are only when payment needed , every time i speak to some one the number of towns or key words reduces from our orig... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja marketingu internetowego

Informacje przekazane przez różne źródła zewnętrzne

Scoot is a leading online business directory with information about more than 2 million suppliers of products and services in the UK. See names, addresses, telephone numbers, websites links, facilities, photos, special offers and even videos. Owned and operated by Enable Media Ltd.


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

105 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(105)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A Support Team that Really Helps

Very helpful and supportive to help me edit my listing and clear duplicates. Scoot support team email replies are not fast like lightning but they will come back to you with proper solutions, and in my case with zero fees. Highly recommended.

7 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Our flight was cancelled during the day…

Our flight was cancelled during the day of our flight. Have no option but to leave you hanging. No alternative flights offer. Bought a new ticket of four…. Too much hassle…. We choose this airline as its low fare but it’s more than a business class we spend because we bought a new ticket because they cannot give us alternative flights. And we have to look hotel in the middle of the night as they did not give us much time to prepare…. Such a nightmare….. until now we are still waiting for our refund…. Scoot have mercy!!!!!

31 sierpnia 2022
Opinia niezależna
Logo Scoot

Odpowiedź od Scoot

Good afternoon,

Unfortunately, we are a digital marketing company, and you have tagged the wrong Trust Pilot page.

Could you please remove, and re post on the relevant companies page.

Kindest regards,
Web.com UK support

Oceniono na 1 z 5

If could give a minus 5 star review, I WOULD…

If I could give a minus 5 start rating I would. This company is the absolute worst airline, please for your own sake do not, I repeat, do not BOOK WITH SCOOT!

Customer service is dreadful. They emailed us saying our FLIGHTS were cancelled, 3 weeks before we fly away. Then, could not refund our money before we put departure date for us to rebook new flights. Not only was this a big issue for us, the staff we spoke to (4 members) were completely and utterly rude. Did not tell us which flights were cancelled, so we assumed both departing and returning flights were cancelled, right? But no, they then proceed to tell us that only one flight had been cancelled, A WEEK AFTER we paid £1000+ more on new flights to our destination. Which then meant that, we would only then be able to receive a TAX refund on the flight that hadn’t been cancelled.

If Scoots customer service, was more caring about they’re customers, and not more concerned about the amount of phone calls they’re meant to take per day for their ‘targets’, they would probably be a decent company, but they’re not even close to a decent company.

I will never, recommend to anyone to use scoot, they’re the most misleading company I have ever done business with. And I can assure you, I will never in my life fly with Scoot.

Please people, if you value your money and sanity, do not fly with this company as you will lose money. They’re very good at using scare tactics and belittling the customer. Probably the only thing they’ll ever be good at.

Plus, trying to get in touch with this company is a complete waste of your time. They’ll take at least 2 hours to answer the phone, then will talk to you in an extremely rude manner and eventually hang up on you.

Again, do not use this company as they will scam you.

30 sierpnia 2022
Opinia niezależna
Logo Scoot

Odpowiedź od Scoot

Good afternoon,

Unfortunately, we are a digital marketing company, and you have tagged the wrong Trust Pilot page.

Could you please remove, and re post on the relevant companies page.

Kindest regards,
Web.com UK support

Oceniono na 1 z 5

Absolute waste of time and money

Absolute waste of time and money . Waited over a week. Still no scooter . Having to call bank and report as fraud as they wont answer phone to me !

7 października 2020
Opinia niezależna
Logo Scoot

Odpowiedź od Scoot

Good afternoon,

Unfortunately, we are a digital marketing company, and you have tagged the wrong Trust Pilot page.

Could you please remove, and re post on the relevant companies page.

Kindest regards,
Web.com UK support

Oceniono na 5 z 5

Great service

After a bit of confusion with a delivery date all sorted very helpful on phone package arrived great piece of equipment.
Highly recommend.
Darren

16 lipca 2020
Opinia niezależna
Oceniono na 1 z 5

£1000 A MONTH FOR SEO AND METATAGGING?!

We had a package at around £500 a year. We asked about monthly payments and were told it would be £1000 + VAT per MONTH!

The dashboard has no analytics, so no way of really seeing easily how much traffic Scoot actually generates for your website.

Looked into it in more detail. and discovered that the SEO and metatagging they do is very simple and already provided to us by our web host. Similarly, they duplicate information.

All in all, not recommended

9 lipca 2019
Opinia niezależna
Oceniono na 1 z 5

Scoot have published my personal phone…

Scoot have published my personal phone number, also my home address and are saying that these are the contact methods in which clients can contact me by.

They also have another website called The Sun which has my personal details on there.

How the hell did they get my personal details, what gives them the right to publish my details without my consent.

I have changed my number a number of times already and now i am going to have people phoning my private number.

How dare you scoot, how dare you!

10 kwietnia 2019
Opinia niezależna
Logo Scoot

Odpowiedź od Scoot

Hi,

Thank you for your comments. We do appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.

We are sorry to hear you are unhappy with your details on Scoot, however, someone must have published your information and verified it.

Please email me directly at marketingteamuk@web.com with your details as I would like to look into when/how these details were published and I can get them removed immediately for you.

Apologies for any inconvenience caused.

Thanks,

Emma.

Oceniono na 1 z 5

Spammers

They send unwanted messages and do not respond if they please stop.

31 października 2018
Opinia niezależna
Logo Scoot

Odpowiedź od Scoot

Hi,

Thank you for your comments. We do appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.

We are sorry to hear you feel we are spamming you.

Please email me directly at marketingteamuk@web.com with your details and I can remove you from our email marketing lists and ensure you don't receive any further phone calls from us.

Apologies for any inconvenience caused.

Thanks,

Emma.

Oceniono na 1 z 5

Listings Management is a total scam & here's why...

Signed up for listings management last week as they claimed they'd get me 100's of backlinks.

I know a ton about SEO & already had well optimised pages on all of the big directories but was interested to see what they could do.

What you get in reality is about 10 optimised directory pages (the news websites are syndicted to many other news websites but you only set it up using 1 link so i'm not counting that as hundreds of links like they do)

I already had all of these directory listings with unique original content on each one. These guys just copied the text from my homepage & used that which risks you getting a duplicate content penalty & went ahead despite me asking what the logic was behind it.

I want the changes they've made totally undoing & I've no idea why anyone would pay £25 a month for what is in reality about 10 backlinks which you could create in about an hour without paying anything.

31 sierpnia 2018
Opinia niezależna
Logo Scoot

Odpowiedź od Scoot

Hi Karl,

Thank you for your comments. We do appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.

We are sorry to hear you have not received the support and results from us you expected from Web.com.

Please email me directly at marketingteamuk@web.com with your details and as I would like to look into your complaint personally. We can do call listening and see exactly what you were promised.

Thanks,

Emma.

Oceniono na 1 z 5

Once you leave, they delete EVERYTHING!

Was with Scot/Web.com for years and years, they created links to the website though directories which was useful at the time, though an outdated method now. However the work they did after looking into it was way below standard, the information they had was outdated, numerous errors in spelling, the pictures they put were outdated and they generally did't put any effort in, did't update any information we sent to them over the years and have no customer service skills whatsoever.

After saying i felt like i was wasting my money with them and wanted to cease business they then said that they would take down all the information/link/listings which they had set up over the years. Which is just petty to be honest. They then months later called and called trying to get us back on board and the price got lower and lower. I still said no as them pressuring me and being rude about it did't make me want to sign up again at all. DONT USE! They just take your money and do the bare minimum at best.

8 sierpnia 2018
Opinia niezależna
Logo Scoot

Odpowiedź od Scoot

Hi Rebecca,

Thank you for your comments. We do appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.

We are sorry to hear you have not received the support and results from us you expected from Web.com.

Please email me directly at marketingteamuk@web.com with your details and as I would like to look into your complaint personally.

Thanks,

Emma.

Oceniono na 5 z 5

they have very good customer service

they have very good customer service , also they talk many languages witch helped me a lot .

18 lipca 2018
Opinia niezależna
Logo Scoot

Odpowiedź od Scoot

Thank you for your lovely words.

If there is anything else we can help with, please let us know.

Warm regards,

Emma.

Oceniono na 1 z 5

Not a nice company to deal with and thrilled to have cut the chord

Just cancelled with these guys although the expense is not much, what you get back for this is not much at all you'd be better off investing in pretty much anything else and get more return. I've also discovered people are paying less and more than what I was paying which was £99 + VAT - clearly the pricing strategy is whatever the sales guy can getaway with. If you're considerring this simply ask yourself when was the last time you visited any of these directories to find something?

What prompted me to write this review though was the text I received once I cancelled (I was hoping to upload a screenshot) saying that my business had been "deleted in google" which is a lie and in my view scare tactics.

Scoot do not have the ability to delete my google listing as I am the owner of it (they would need to hack my google account to delete it) - I will be reporting this to Google, as well as my Google Adwords Account manager. Not a nice company to deal with and thrilled to have cut the chord

8 maja 2018
Opinia niezależna
Logo Scoot

Odpowiedź od Scoot

Hi Rich,

Thank you for your comments.

We do appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.

We are sorry to hear you have not received the results from us you expected.

If you would like me to look into your case and review this please email me directly at marketingteamuk@web.com with your details.

We would love the chance to work with you and try to help you generate more business.

Thanks,

Emma.

Oceniono na 1 z 5

Would never use this company again

Would never use this company again, pushy, misled and so so much bad publicity leads you to believe it all must be based on truth. I renewed, then cancelled within 24hrs and asked for a full refund, only to be told what I had renewed was not what was discussed so basically get stuffed. I asked for a copy of the recording, they said not all calls are recorded. I have staff who heard the conversation, so I'd add liars to the list of their faults, totally unprofessional!

27 kwietnia 2018
Opinia niezależna
Logo Scoot

Odpowiedź od Scoot

Hi Mark,

Thank you for your comments.

We do appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.

We are sorry to hear you have not received the refund you want.

Please email me directly at marketingteamuk@web.com with your company details as I would like to look into your case personally and try resolve this.

Thanks,

Emma.

Oceniono na 1 z 5

Scoot Lack Professional Discipline, very poor business model.

I have had a very poor experience with Scoot AKA web.com. They removed a local business listing of mine twice. I had spent a good deal of time setting up one of our business profiles. They even change your listing without your permission. They have a pushy sales team with an attitude. One person I spoke with was rude and continued to talk over me. I will be in contact with the other directories that they represent and get to the bottom of this unholy mess!! Avoid Avoid Avoid!!! Check Out their reviews all over the web, they all say the same thing. When scoot responds to their feedback they always apologise but I'm fairly confident that it would be a different story if you were on the other end of the phone to them.

31 marca 2018
Opinia niezależna
Logo Scoot

Odpowiedź od Scoot

Hi Michael,

Thank you for your comments.

We do appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.

We are sorry to hear you have not received the support and results from us you expected.

Please email me directly at marketingteamuk@web.com with your details and we can look into your complaint.

Thanks,

Emma.

Oceniono na 1 z 5

Pushy sales tactics

Pushy sales tactics

Our IT team looked into what they do for us for the money and appeared to be very little! They rang continuously for weeks still trying to persuade us to renew despite us trying to cancel. They tried to use scare tactics and told us that our website had now gone from the top on google to 9th place since cancelling however when we cleared the cashe on our internet and searched under several different search titles our website still appeared on the top.

3 listopada 2017
Opinia niezależna
Logo Scoot

Odpowiedź od Scoot

Hi Samantha,

Thank you for your comments.

We do appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.

We are sorry to hear you have not received the support and results from us you expected.

Please email me directly at marketingteamuk@web.com if there is anything we can do to try resolve this.

Thanks,

Emma.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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