Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
2,3
12 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bought a cert, site wants me to enter an MFA code before allowing me to login, MFA code never arrives. Wasted an hour on chat with “support”, who were completely useless. Chat ended with me saying asking for a refund, “support” saying “Login to your account and cancel it from there.” The account that I can’t log in to because it doesn’t send MFA codes…
Wish I’d read these reviews first.
purchase multiple certificates their site cant validate csr, asked to wait a day, i wait a day and their own dashboard triggers cloudflare hard block of my ip now i no longer can login cannot generate certificates can not get customer service explain to me how you remotely think that you are giving a good service
Odpowiedź od RapidSSLOnline
Hi Cody!
Thank you for leaving a review, we appreciate the time that you've taken to give us your feedback so that we can continue to improve our customers' experience.
We're very sorry to hear that you've faced errors when uploading your CSR and then when attempting to access your account. We can understand that receiving these errors would be incredibly frustrating! We can confirm that both errors should now be resolved. We've reached out via email so that you can get back to us should you face any further issue, or have any further questions or queries. Our team are here to help.
Thank you for bearing with us, we appreciate you and your business! :)
Warm regards,
The RapidSSLOnline Team
We were more than satisfied with the help provided by the technical team.
Keep up the good work, team!
Excellent!
Odpowiedź od RapidSSLOnline
Hi Kamran!
Thank you so much for your kind review. We're so happy to hear that your experience was excellent! We strive to ensure that we can provide a high level of support for all customers, so this is wonderful news.
Please don't hesitate to reach out should you ever require any further assistance. Our team are always here to help!
Kind regards,
Mia
Odpowiedź od RapidSSLOnline
Hi PGLeyte!
Thank you so much for taking the time to leave us a review. We appreciate your feedback and we're so happy to hear that our team were able to provide you with great support.
Please don't hesitate to reach out should you require any further assistance. We're always here to help.
Kind regards,
Mia
They started out wanting to send the challenge to 'xyz(dot)se/pki'... when the cert was for abc(dot)xyz(dot)se Ended up serving the challenge from both these addresses and THEN they demand that the challenge should be found at www(dot)abc(dot)xyz(dot)se/pki... (totally irrelevant subdomain not part of the cert) At this point we opted for DNS approval instead - same story - TXT record on xyz.se - no now they want it on www(dot)abc(dot)xyz(dot)se. Worst experience I've had with a cert provider bar none.
We bought a premium product over multiple years. It was difficult placing the order. They've only provided us a script for a "discount" seal, not the Norton seal we paid for. We've tried multiple times to get help with customer service. Either rude, dismissive or simply incapable of fixing the problem.
Tried to reissue an SSL certificate through their portal. It failed with a technical error. Took a week for them to respond saying it was fixed. Tried again - same error. Two weeks later and still no response. SSL cert just shows pending...
Helped process an order in very quick order due to an missed expired on our part.
Excellent service from Richa on the web chat to get things sorted
Never ever use them. They will spam you constantly, if you decide not to renew a certificate via them and their Unsubscribe Request doesn't work. They will keep spamming you and their sellers will keep spamming you, even though it's clear you've stopped using their site.
I have been using their service for many years until I found a security hole they deny by telling me that its normal. If you register a SSL certificate under a regular account for a customer, They will send a link at renewal for that domain to the Administrative contact and technical. One problem is that the link will log anyone using it directly to your account without password. I lost access to my account this way, If you register the SSL with your customer informations. They get the link to your account also.
I was asking for a refund.
100% Money back warranty you can understand in this way:
- Call them and describe -> You should write mail
- I wrote mail but a marketing request startet (to get more discount)
- I said simply "no, refund money to creditcard, please"
- refund is not done after more than 5 cleary mails and over a week
- more as 5 replys no money back.
We use them, not had any issues.
SSL prices coupled with good support: probably one of the best sellers around.
Good price, good support, you dont need more for an SSL.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.
