PurelyGadgets Recenzje 

I ordered a Cowon MP3 player (the company is one of the listed retailers on the Cowon website).

Purelygadgets was the only supplier I could find in the UK with the particular model I wanted in stock and their price was by far the best too.

I was delighted when I received my order within two days of making the purchase and the communications about shipping times / order tracking were excellent. I used Google Checkout, which helped.

Couldn't be happier.

Lost £60 on keyboard never turned up and dont andwers email dont buy from this company

Very good price, very quick delivery. Recommended.

I ordered and paid for a scanner in September 2013. The scanner never arrived. All my emails to the company have been ignored. There is no way to contact them by phone.

£100 down the drain. Disgusting.

Unlike many here I am very satisfied with the conditon of the refurbished DAB radio and the quickness of delivery. I placed my order through Ebay.

I purchased something that claimed was on stock, paid for it and never received it, The company does not have a phone number where you can call and make a claim and everytime I sent an em-mail asking for proof that my item was sent they would only reply they did send it and it was not their problem that I did not receive it. For the record I have made lots of online purchases to the same address with other sellers and never had a problem. So if you don{t want to pay for nothing... I would recommend not buying anything to these guys.

Don't purchase anything with this company! I've been waiting 2 weeks for a camera tripod I purchased from purelygadgets.co.uk - it's not marked as dispatched nor do they respond to emails - their phone has a recorded message saying they have 'technical issues' then hangs up on you.

I've reported them to BBC's Watchdog as recommended by another poster here. Beware!

UPDATE 8th Feb - I received an email telling me that they would refund my payment - over 7 business days later I am still waiting - beware of this 'company'!

UPDATE 5th March - still no refund or contact from purelygadgets...

Purely Gadgets respond retively quickly to emails but when screen went on Sony Ericsson phone after 3 months it took them 4 months to fix it and send me what I thought was my original phone fixed. When I turned it one there were 3 Chinese contacts and none of my original apps so of which I had paid for. It wouldn't back itself up from the pc and so I had to result to manually inputting contacts. That does not work either. Purely Gadgets say that I am wrong. It is my original phone and that my original issue has been fixed. Yes my screen works but now I cannot use the phone as I did before. Who wants a mobile phone which doesn't hold any contacts, cannot sync with your pc and has a Chinese based system which causes all manner of issues when you try to text! What a waste of money and time.

We bought a Nokia Lumia 900 from Tesco Direct who passed the purchase to purelygadgets.co.uk. After 1 month the telephone developed a fault and broke down.
Instructed to return to purelygadgets who have since broken all communication links. We have been unable to contact them, get no responses to emails and Tesco Direct will have nothing further to do with the sale.

Do not throw away your money because they will take and you will receive nothing in return.

Carl Morgan

Ordered a phone through the Tesco website in September and paid over £250. Was told it would be delivered in 3 - 5 days.
To date, no phone and no refund, despite numerous calls and emails both to PurelyGadgets and Tesco Direct, who basically aren't interested as long as they're getting their fees for putting this company on their website.

As of yesterday, the phone was still showing as 'In Stock' on their website and a Sales Hotline operator assured me that it was in stock, ready for delivery in 3 - 5 days!

DO NOT RISK GIVING YOUR MONEY TO THIS COMPANY OF FRAUDSTERS!

I ordered an iPad3 and purchased at Tesco in Camberley. They told me it would be delivered on 29 October. I took the day off work and waited in for the arrival. Little did I know that it although it was purchased in store, the order was placed with Purely Gadgets. I phoned to complain and Tesco told me I had to deal with Purely Gadgets. They kept promising to deliver but the iPad still hasn't arrived. Now mysteriously they phone system to the customer support team has a technical fault and has this for the past 3 days.

All I want is my money back!!!! Take heed - do not use Tesco Direct or Purely Gadgets.

i purchased a mobile phone for my daughter in feb 2012,in october the phone would not let her get past the home home,so i contacted the seller Purely gadgets,they emailed me to say i could return the phone for either a repair or replacement,so i sent the phone back recorded delivery.a few days later a recieved an email from purely gadgets to say the have recieved the phone & it is with the technicians,a few more days went passed & i had not heard from them so i emailed them again,they replied saying that the phone had been sent back to the maufacturers!!!! & thsi process couls take upto 28 working days,now if i had known this would be the case i would never had purchased the phone via amzon market place,i,ve tried ringing purely gagets & now there phones are down this is not good at all i am paying a mobile phone contract that my daughter can nolonger use,please stay well clear of this company,the prices might be good but there service is diabolical.

What this company is doing is criminal.
You order an item and pay for it - says in stock but isnt.
They wipe off your order but dont tell you.
You enquire whats going on they offer an alternative or refund
You choose the refund option.
They say 3-5 days to process
ALL LIES I have waited a month for a refund. ans still not got it.
They say there is a technical fault with their refund system _ bull****!!
They now tell me to seek the refund from my credit card issuer.
Surely this can't be legal.
I think they're about to go to the wall probably with a lot of peoples money

II was redirected to purelygadgets from tesco website. The company might be going to administration. Order placed two weeks ago and still no sign of delivery. Calls answered in more than 20 min and no resonable answer just "we have a backlog with order and cannot give you aproximate time of delivery" Stay away

Ordered a Nook reader - listed as "in stock". Apparently not so. Money were drawn from my account. After one week I contacted them, and was told that they had a delay in their warehouse but would probably ship next week. One week later they said that they were prioritizing back orders and they could not say when next shipment would be in. (essentially they sold an item not in their possession). Another week later I requested them to hold on to the order but return my money - an after a few days the item was shipped - magically!
OK - it arrived, but I'll never go back.

I wish I had read reviews of Purely Gadgets before ordering through Tesco Direct. An order for Samsung Galaxy Nexus phone placed on 28 September is sitll marked 'to be dispatched. I cancelled the order on 11th October as it was destined for a birthday on 13th. I am still waiting for a refund.

Tesco Direct should be ashamed to be associated with this company. I am not impressed with Tesco Direct shifting the responsibility to the customer when things go wrong.

There should be the option of selecting 0 stars for such lack of customer service.

You can find similar stories of the #instockfraud by PG in many places on the web.

I ordered the Samsung Galaxy 3 from Purely Gadgets via Tesco website. PG claimed SG3 is in stock and delivery in 2-5 days. 2 weeks later the order status is still "processing". The stock status is a lie (told none available by PG on phone) and that seems fraudulent to me. From other reviews it seems this is common practice at PG. And they are still showing SG3 in stock despite telling me different by phone.

They also say "Top 3 Reasons Why You Should Buy From US: ... In stock means in stock, and quick trackable delivery." That statement together with phone advice from PG that SG3 is still not available seems to me to be evidence of intent to deceive.

I've had several conflicting updates from PG on when I will get my SG3 but I'm still waiting.

I was told that they would change the stock status for SG3, but a week later and it is still showing "in stock". They just seem to say what customer wants to hear and then do something different.

Even the phone support system lies - told me wait is less than one minute and then kept me for 15 mins before I hung up. And I was later told by phone support that I would be called by their management to explain - that never happened.

It all seems like a litany of lies from Purely Gadgets, so I would recommend you find a reputable vendor for spending your gadget cash.

I had to wait two weeks before they admitted the product i ordered wasnt in stock. Its been another 2 weeks and i still havent had a refund. STAY AWAY!

Just do yourself a favor and dont use them. There are other ways to get what you need. I took a silly risk by using them. Its the same woman who picks up the calls all the time, and she does not sound in anyway reliable and convincing of her claims that the dispatch will be made. Its been almost two weeks, and she still says she is yet to get word from the warehouse about dispatch date. Bollocks! Dont use them..

Ordered an Xperia Sola phone (good price), showing "in stock". Credit card was charged the same day.
Received email saying to expect 2-5 working day delivery.
Order showed "Processing" on their web site.

Next working day, no change to order status. Called to confirm status and was assured that would be dispatched next working day.
Next working day, no change to order status. Called to confirm status and (after waiting in 1 hour queue for answer) was told that could not be dispatched until at least 4 working days' time.
Cancelled order (minimum 2-3 working days to - hopefully - refund).

In summary - don't trust "in stock" and don't expect much in the way of customer service.