OddsAndPods 

The worst online retailer i have used in over 10 years of online shopping.
Delivery was so slow i bought the same product from another retailer. The odds and pods item finally arrived on Christmas Eve, ordered mid November. no communications meant i had no idea it was on its way. Good job i bought another because it was faulty. Do not use, there are much better retailers out there.

I got an email saying that my order would be deliverd within 2 days, if not the would email me to say its been delayed, No email AND no goods that was last Sunday I was told it would be 2days. But they took the money fast, was out of my acc. on the 31st Oct. STILL waiting to get goods, phoned them 4 time all you get is an answer machine emailed them 6 times nothing back.
Pure and utter rubbish company.

i received my goods right enough but its faulty,sent emails and snail mails,but no reply is there anyone out there to help stop companies like this one ripping people off,one star over generous by a mile

I sent my headphones back to them for a replacement (after many weeks of emailing). I have never received the replacement, is now more than 3 months on, they don't reply to my emails and the phone number never picks up.

AVOID

total unacceptable behaviour.
sent me wrong / cheeper item.
umpteen emails later still no reply or advise how to return inferior product

I ordered some earphones on 23rd Feb and got a standard email indicating item was being disptached but nothing arrived. I've sent 4 mails, all without a single response. A complete rip-off!

Ordered mobile phone battery on 12th March and received an emailsaying it would be dispatched within 2 days. Still no delivery. An internet search reveals that this company is useless and sells fake stuff or fails to deliver.

original sony earphones were fake, but never new this at the time.thought they were faulty and emailed them and asked for a refund and within 4 days received the real genuine sony earphones. not happy with the fact the first pair were fakes. I emailed trading standards, but have not had a possitive reply from trading standards and still no reply from odds & podds. just happy that after paying £37.00 I now have earphones that sound brilliant.

I ordered some Sennheiser IE8's in January and was promptly sent some fake ones. Went through the same as others - email sent requesting refund "We're really sorry, please return them and we'll refund", Sent them back recorded delivery....wait...wait...sent chase email, "really sorry what's the recorded delivery number and I'll check and do you refund", recorded delivery number sent, wait...wait..send chaser email...nothing..wait...wait.. (repeat ad infinitum).

I notice today that the site is down for maintenance. I hope this means they've gone bust or on bail. I'm sure the reality is they're sunning themselves with our money in Spain as is usually the case...

But I repeat what others have said DO NOT BUY EVER FROM ODDS AND PODS

I have ordered a set of SONY earplugs early DEC 2010. They were face!

I have been in touch with Mike from OddsAndPods and got a return label with an RAM after many emails.

This was early JAN 2011.
Since then I have send more than 50 emails with nearly no response or just some fuzzy request about my RMA number.

I will tackle this guy with the tips given further down in this review block.

It is only a pin to do business with O&P.

Cheers,
Tobi

I wish I had read about this company before I used them. Although delivery was actually quite quick, they sent me the wrong product. Haven't been able to get in touch with since to organise returns, been trying for a few weeks now. Their website is claimed to be down for maintenance, have they stopped trading???

Highly recommend not using them.

I cannot believe this company continues to operate with such bad reviews.
I received a faulty counterfeit product with I returned via recorded mail. More than a month since, they haven't refunded, answered to e-mails or phone calls. It is impossible to contact them and that seems to be a common story. It now costs more in phone calls and wasted time to recoup the many from the credit card provider. Shame.

I ordered a docking station for Christmas gift. This arrived very late,although my money was deducted at beginning of December from my account. The product was inferior and stopped working after 1 day. I contacted company on a numbwer of occasions but had no response. eventually I was asked to return it by recorded delivery, but have heard nothing since. this was over 6 weeks ago. There has been no response to e.mails or phone calls.
I believe the product is a fake copy of the one sold in Argos, which is cheaper but far superior.

I purchased a very expensive set of Dr Dre Headphones from them which arrived 3 weeks late and are now faulty even though they are less than two months old. Despite their promise of 12 months guarantee they are ignoring both my returns and complaint requests. I have contacted Monster Beat who have told me that oddsandpods are not an authorised dealer for them. Moreover, Monster Beats customer care told me that they have had so many problems caused by this company - they don't even know where oddsandpods are getting MONSTER products from which is most alarming.

I may not get my product repaired or replaced but I will certainly be taking the matter up with Consumer Direct and the Trading Standards.

I very much hope you all do the same in the hope of taking these people to task over their poor and unacceptable business practices in taking customer's hard earth cash for shoddy goods and then failing to providing any customer care.

Order from this company at your peril!!!!

A familiar story - bought ipod panda dock at Christmas, no longers works as has shorted out, could be a fake, hard to tell. Several emails and RMA requests, but no joy as yet. Judging by the many comments here and on many other sites this looks like a deliberately crooked operation - at least they now appear to be going out of business, sadly the perpetrators will probably reappear somewhere else one day.

Dear All,

I ordered headphones on 16th February 2011 today is the 11th March and still nothing.
I have sent them many many emails and I also left quite a few voicemails however no response!
Now I am going to report this company to the certain authorities! What are they doing it is clearly not right and this has to STOP!!!!!!!!

I would advice to all of you NEVER EVER to use them!!!!

CONTACT SAGE PAY THEN EMAIL ODDS & PODS AND THEY WILL REFUND YOU- IT WORKED FOR ME!

I purchased some headfones that turned out to be faulty.
I have tried to contact them over 20 times, via phone, emails and letter.
Their voicemail is a joke as it still pertains to the Christmas period.
Unfortunately, I didnt research them first, if so I would have NEVER given them a penny.
DO NOT USE......

I recently ordered some £150 earphones. They arrived in reasonable time but arrived in packaging that looked to have been opened alreay. It then turned out they were faulty. After two weeks chasing them to find out what to do next, they finaly sent me a return form. I sent the earphones to them four weeks ago and have heard nothing since, despite sending numerous emails and leaving plenty of voicemail messages (they never answer their phone!). I am going to contact the OfT and my bank now as this feels like fraud to me

Waited nearly a month for my first order to arrive (every time i looked at its status it said awaiting despatch) so I ordered a second pair as I couldn't wait any longer and then as soon as I had done that - the status of the first pair magically said, despatched! Both came - the sound quality is terrible (these were Sennheiser earphones - my original pair being the excellent quality that you get from said company). Trying to send one pair back and have made a complaint about my returns number not coming - no reply as yet (over a month ago) plus the pair which I am using has already started to come apart. Absolute rubbish, can't be real Sennheiser merchandise. I'm resigned to the fact that I will not see a refund or have anymore correspondence from Odd and Pods - and will just have two pairs of crap earphones, brilliant. Avoid this company like the plague.