Kiddicare Recenzje 

3955
Wynik TrustScore: 2.5 na 5

2,5

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Worst nappies I’ve used. They don’t have good fit around the thighs, meaning they often leak. But the most annoying part is that the tab on a number of the nappies which is used to attach around the... Zobacz więcej

Oceniono na 3 z 5

Whilst my purchases are great the delivery via Hermes leaves a lot to be desired. Parcel thrown over a gate into my garden where it was soaked by rain!!! Ever heard of leaving it with a neighbour!!! H... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

My order arrived damaged from the courier. Despite being labelled fragile, items were packed in just a loose plastic bag. I contacted kiddicare immediately on their website. After several messages (al... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Never had any problems with this company, I've ordered small products (nappy bin liners) & big products (cot bed) over the last 2 years. They had a bit of a wobble, I think when they changed owners or... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z zabawkami

Informacje przekazane przez różne źródła zewnętrzne

Welcome to Kiddicare, the baby superstore offering a wide range of products and accessories for babies, including cots, buggies, prams, toys, clothing and much more. All of our products are available to purchase securely online.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(3955)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Worst nappies I’ve used for my baby

Worst nappies I’ve used. They don’t have good fit around the thighs, meaning they often leak. But the most annoying part is that the tab on a number of the nappies which is used to attach around the waist have come off so easily. Plus a couple haven’t even had the tab. The Huggies and Cub nappies are so much better, and would definitely recommend these over the kiddicare

22 kwietnia 2025
Opinia niezależna
Oceniono na 4 z 5

Great shop

Great shop. Use it often for my younger baby needs! Good in store as well as online!

17 lutego 2023
Opinia niezależna
Oceniono na 2 z 5

Avoid KK unless you KNOW you’re going to keep the item!

I would recommend avoiding to order from KK unless you have seen the product you are buying before. We ordered a pushchair and when it arrived it looked different to the pictures and specs on the website. I am currently in the process of trying to return it, emails are slow to be responded to and I am currently waiting 1hr+ on the phone. £200 out of pocket for 2 weeks, really not happy with the service!

8 maja 2019
Opinia niezależna
Oceniono na 3 z 5

Changing mat

The changing mat I bought has split after six months of use, not really acceptable for the price

27 stycznia 2019
Opinia niezależna
Oceniono na 1 z 5

I didnot received my parcel, Please return my money

Hi,

I am very very unhappy, because I could not find my parcel. the barcode number is 2644484279880488, I already tracking my parcel, it wrote my parcel was entered the Hermes network, do you know what meaning it is?

could you reply me?

Looking forward to your reply.

Regards

Linyan

4 grudnia 2018
Opinia niezależna
Oceniono na 5 z 5

Babydan window lock

The window lock was easy to fit only took 10 mins got them so I can have the windows open so my cats can't get out while still having some ventilation

27 września 2018
Opinia niezależna
Oceniono na 5 z 5

Easy to use and navigate

Easy to use and navigate. Happy with how easy this is and how much it keeps me updated on when things are paid. Overall great site

29 sierpnia 2018
Opinia niezależna
Oceniono na 1 z 5

Awful and best avoided.

Awful and best avoided.

While items may seem to compare well with other retailers in terms of price. The poor delivery/supply chain management and customer support just isn't worth it.

I ordered a memphis day bed. I was promised delivery within 7 days subject to contact with the delivery firm. The goods never arrived and I was continually inconvenienced by deliveries that were arranged at inconvenient times and then cancelled at late notice.

There is no direct customer service line so if you do try and complain via the email address you will quickly feel patronised, fobbed off and ignored.

The company is affiliated to Dunelm Mill. So if you call that telephone number pleasant staff will be able to view the existence of your order and have a high level overview of the nature of your problem. However they will state they are unable to assist in a tone of resignation that indicates an expectation that your complaint will never be dealt with.

After 6 weeks and still not receiving what I paid for, which I consider to be a long time given the fact that I did not order a bespoke product. I am yet to get confirmation of my refund, any compensation for the inexcusable delay and inconvenience, or even an apology.

In contrast most of their items are available from alternative online suppliers. I therefore bought my item online through someone else. It arrived within 3 days. No probs.

It's really not worth buying with this company if they cannot guarantee supply of goods advertised. Never again!!!

24 sierpnia 2018
Opinia niezależna
Oceniono na 2 z 5

I was given a delivery date choice

I was given a delivery date choice, I chose the Friday as the item was a gift for my grandson's birthday the next day. The item did not arrive until the middle of the following week with no communication. I emailed to ask where my item was and got no reply. As an addition, the item was excessively packaged, which was uneccessary as the box was still damaged. I will not order from them again.

8 sierpnia 2018
Opinia niezależna
Logo Kiddicare

Odpowiedź od Kiddicare

Good Morning Judith.

Thank you for taking the time to leave a review with us.

I am truly sorry to read that you experienced a delay in receiving your order, especially as this is this designed to be a birthday gift.

Here at Dunelm, our aim is to provide our customers with the best shopping experience possible, and I appreciate this is very frustrating when you are having to chase the whereabouts of your order instead of us contacting you to see if you are happy to wait the allotted timescale. This certainly is not acceptable and isn't the service we want to be providing to any of our customers.

As your item arrived late as a gesture of goodwill, I have refunded the delivery that you paid. Please alow 3-5 working days for the funds to reach your bank account.

I do hope that you choose to shop with us again as your custom is important to us.

Kind regards
Stuart.

Oceniono na 5 z 5

Very good service

Very good service. Ordered a changing mat and some baby toiletries. Everything arrived in perfect condition and sooner than expected.

2 sierpnia 2018
Opinia niezależna

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