Great products, good value for money and high quality. On the rare occasion when things weren’t 100%, the customer service has been outstanding. Fast, super friendly and helpful replies that show the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Great products, good value for money and high quality. On the rare occasion when things weren’t 100%, the customer service has been outstanding. Fast, super friendly and helpful replies that show the... Zobacz więcej
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JacVapour is simply the best! OK, so I can't claim to have tried all the online vaping shops out there but then I don't need to because I'm so happy with the quality of their products, the speed... Zobacz więcej
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A quick follow up review for the amazing JAC. My new mod arrived, but the screen was defective. I emailed and Duncan from the customer services team got back to me in less than five minutes! A replace... Zobacz więcej
Reakcja na opinię
I only write reviews when something is outstandingly good or outstandingly bad. This falls into the first category. I love my new nicotine free puff box, it's so well designed and tastes perfec... Zobacz więcej
Reakcja na opinię
JAC Vapour is a British vape brand, selling it's vape devices and e-liquids directly through it's online store: www.jacvapour.com. Since their initial launch in 2010, the JAC Vapour team have grown the business to be a leader and prominent voice in the UK vape industry. They're proud to have introduced premium devices, all designed in-house, and provided premium e-liquids made in the UK. Today, it's still one of the only truly independent vape brands in the UK; privately-owned and managed. Compliance is a big part of the JAC Vapour proposition; all products being thoroughly tested, verified and registered. In recent years, the business has won government contracts, including supplying highly regulated pod vapes to the Scottish Prison Service.
Unit 1B, Tom Stewart Lane, KY16 8YB, St Andrews, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Having looked around and read a lot of reviews I eventually opted for a JAC DNA along with one of their tanks and I'm pleased I did; they have a great build quality and straightforward, clean design as well as good flavour etc and it's now my go-to vape.
I ordered a couple of accessories, one of which was broken in transport; I emailed JAC, had a polite and supportive response overnight, a replacement within 24 hours and a follow up email to confirm I'd received it and all was well. In spite of the reviews I'd read this was support way above my expectations - highly recommended and thank you JAC!

Odpowiedź od JAC Vapour
As a long standing vaper I can testify to the quality of these Devices. The ARX 2 is a really great bit of kit. Small and light makes it so much easy to just pop in your pocket. Great back up from their support team.

Odpowiedź od JAC Vapour
Amazing customer service via Duncan.
Best vape company in the UK.
Would recommend to anyone.
Thank you

Odpowiedź od JAC Vapour
Great products, good value for money and high quality. On the rare occasion when things weren’t 100%, the customer service has been outstanding. Fast, super friendly and helpful replies that show the company really cares about their customers.
Would highly recommend.

Odpowiedź od JAC Vapour
Have used this company before,amazing service ordered yesterday late afternoon received this morning
Will continue to use

Odpowiedź od JAC Vapour
JacVapour is simply the best!
OK, so I can't claim to have tried all the online vaping shops out there but then I don't need to because I'm so happy with the quality of their products, the speed of delivery, the excellent customer service. You actually get to talk to real people with real personalities and nothing seems to be too much trouble.
Most recently, I am so impressed with how they have contacted their customers about this rubbish new vape duty. Until their email arrived I was completely ignorant of the new duty and doubtless would have remained so until it came into effect.
5 stars from me

Odpowiedź od JAC Vapour
Excellent customer service. Duncan goes above and beyond!

Odpowiedź od JAC Vapour
They supply quality products and ive been using them for years, always very helpful if I've had a problem with my device .
Nice to have a British company you can trust 100%

Odpowiedź od JAC Vapour
Excellent company, had an issue with a couple of faulty pods and they rectified it straight away sending me replacements same day, cannot fault their customer service team

Odpowiedź od JAC Vapour
Arx 1 and 2 device the new vim is possible the worst product ever got both now in the bin . Bought vim for 8 years was unreal . Jac was great now if it cheap and nasty ... if this product was free Its still not good i would still not have . 8 years i have never treid anything other .Please jac give your old vim design to someone they can make a great product again.

Odpowiedź od JAC Vapour
My order got lost. I contacted Jac vapour and they resent my order to me. The customer service was really good

Odpowiedź od JAC Vapour
A quick follow up review for the amazing JAC. My new mod arrived, but the screen was defective. I emailed and Duncan from the customer services team got back to me in less than five minutes! A replacement was sent and arrived the following day at no cost. Also they're being super helpful and patient with the return of the old one, again no extra cost. Absolutely incredible service from the JAC team!

Odpowiedź od JAC Vapour
I ordered a vape pen set, and must have just been unlucky, as the one I received was a factory dud.
I contacted their customer service, and Duncan was a consummate professional, and swiftly dealt with my query by sending out a replacement the following day.
I don't usually leave feedback, but it seemed only fair given the excellent service and support I received.
A++ experience. And would happily recommend to others.

Odpowiedź od JAC Vapour
Quick delivery with great discount and service 5 star

Odpowiedź od JAC Vapour
ARX2 amazing little palm device, funky/stylish and hassle free also quick charging. One thing I will say is the rubber bung which stops the vape liquid from leaking can be a little fiddly but overall a excellent device.

Odpowiedź od JAC Vapour
Fast delivery.
Puff box and their zero nic max throat hit was such a disappointment.
While it does produce a lot of smoke, there is barely any throat hit or flavour in the pods, so far tried zero nicotine mango and blueberry, and bought cherry cola and watermelon too.
I have to take several puffs at once in order to feel satisfied, and this dries out and irritates my throat. I am back to vaping with nicotine.
Waste of money. Their hassle free returns process is not hassle free.

Odpowiedź od JAC Vapour
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