Gadget Grotto Recenzje 

352
Wynik TrustScore: 1 na 5

1,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I'm disgusted with your service.i pay for 2 bottles of dark blue eyedrops and they still haven't arrived.yoi never get back to me.i suggest you send them.dougkas bower.16 Gilbert ward court Charlton k... Zobacz więcej

Oceniono na 1 z 5

I wanted the Star Wars Cookie jar. To get free shipping I added another two (less expensive items) to the order. When the order arrived - it was a Plasma Ball !! I'd received an order for a lady... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Its now ten days since i have ordered my products and it still hasnt arrived after i paid for an express delivery. I have left a message on the customer service number that was displayed through payp... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Why have I still not received a response? This is very poor service.4th March 2013 17:51 Original message sent 1st March 2013: I received my item on Wednesday 27th February and the box was dam... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z podarunkami
  2. Hurtowania urządzeń elektrycznych
  3. Sklep RTV
  4. Sklep hobbystyczny
  5. Sklep modelarski

Informacje przekazane przez różne źródła zewnętrzne

Gadget Grotto is the leading Gift and Gadget retailer. We offer many unique gifts and are very competitive on price.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

352 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(352)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I'm disgusted with your service.i pay…

I'm disgusted with your service.i pay for 2 bottles of dark blue eyedrops and they still haven't arrived.yoi never get back to me.i suggest you send them.dougkas bower.16 Gilbert ward court Charlton kings Cheltenham GL53 8ND I PAID A MONTH AGO NOW RHIS IS NIT ON

28 marca 2024
Opinia niezależna
Oceniono na 1 z 5

No customer service liars! Avoid at all costs

Paid more through this company as thry claimed 48 hour delivery as daughter decided to add chocolate fountain to her Christmas list last minute however they fail to tell you that they take days to dispatch! Ordered on 19th so business days should get in time for Christmas but wait they didnt even despatch until 29th. Emailed company several times and just got automatic replies it's on its way, track it. Had already tracked and tho order was generated with Hermes on 21st at 21.45 wasn't collect from them til 29th I emailed them asking them to be honest as it was a last minute Christmas gift and if it hadn't been collected I would buy gift from store but no reply, I emailed to cancel order on 26th as fed up with service or lack of but they said its been despatched they couldn't again lies! Closing my emails (they use the term ticket) without replying to my comments just ignoring them completely. Understand Christmas is a busy time, if they had just been honest I wouldn't of minded and would of just kept gift once it arrived as spare gift. Will never use again and will advise anyone and everyone I speak to the same! The company owner should be ashmed that they run a business like this and that there staff lie to customers tho believe it's probably one man band which makes it worse as they should want repeat customers very disappointed!!!

30 grudnia 2015
Opinia niezależna
Oceniono na 1 z 5

Gave a credit note when it should have been a refund

Bought IHealth Scales which were great. After 6 months use they used a set of batteries in a week, I tested them 3 times and they did exactly the same thing so after 3 sets of batteries I contacted IHealth. After 8 months and many emails they told me to get a refund. I contacted Gadget Grotto and sent all the emails and correspondence bearing in mind that I had proof I had tried to sort this well within the 1 years guarantee. They totally ignored the first few emails from me then I got Amazon involved. Gadget Grotto have given me a 'credit note' because they don't do the ihealth scales anymore. Why not I ask, is it because of the same problem I had? I didn't want a refund I wanted another set of scales, I most certainly do not want a credit note as there is nothing I want!!

25 sierpnia 2015
Opinia niezależna
Oceniono na 5 z 5

Brilliant service

The messenger bag I ordered for my grandsons birthday arrived the next day! Couldn't ask for better service than that. It's not my grandson's birthday until next month so I can't comment on his view of the bag but it looks lovely and will not fade in the way that the other marvel messenger bags do!

30 czerwca 2014
Opinia niezależna
Oceniono na 5 z 5

Excellent service.

Excellent service. There was a problem with the item being delivered by the courier, both my phone calls were dealt with in a very thoughtful, helpful and caring fashion. To my surprise the problem was sorted very quickly-very pleased with professional service.

27 czerwca 2014
Opinia niezależna
Oceniono na 5 z 5

MARVELous!

I love the marvel bag i purchased it was of excellent quality! It was also delivered next day as requested :D

21 czerwca 2014
Opinia niezależna
Oceniono na 2 z 5

Not impressed so far....

Still not received item!!!

15 czerwca 2014
Opinia niezależna
Logo Gadget Grotto

Odpowiedź od Gadget Grotto

Thank you for your review. We are sorry that you have not received your item to date. We have looked into this and unfortunately it has been lost in transit with the courier company. We have now re-dispatched your order which will be with you shortly. Please contact customer services if any problems do occur as we are always happy to help. Sorry for any inconvenience caused.

Kind regards
Gadget Grotto

Oceniono na 5 z 5

excellent speedy service, will use again!

Found exactly what we were after at half the cost! Delivery was prompt and packaged well, item was exactly as described and of good quality. Very impressed, this was our first purchase and we will definitely use again.

Many thanks

16 maja 2014
Opinia niezależna
Oceniono na 5 z 5

BRILLIANT

The one hundred year diary is amazing, i bought three of them for my sons birthday as he wants to give one to each of his children. i will be buying another quite soon. When opening the box they came in i was expecting them to be crushed by the state of the box, but with luck only .they were ok, the box was,nt

14 maja 2014
Opinia niezależna
Oceniono na 2 z 5

Reliable delivery, but appauled by the item.

The Boombox speaker was advertised as a loud, well made portable speaker. Everything seemed mint, until it arrived. The actuall speaker is around half the size of that on the picture and the quality of the sound is shocking. Severely unhappy.

13 maja 2014
Opinia niezależna
Logo Gadget Grotto

Odpowiedź od Gadget Grotto

Thank you for your review. We are sorry to hear you are not happy with the product you received. I am unable to locate any correspondence from you and therefore we have been unable to help resolve this for you. Customer services have now been in contact to advise how best to return the item for a full refund. Sorry for any inconvenience this has caused.

Kind regards
The Gadget Grotto Team

Oceniono na 1 z 5

The product was faulty and this is the second faulty item I have received from gadget grotto! th

I wasn't very happy with either the customer service or the product. The lava lam arrived and did not work. I rang to complain and was told I needed to send it back via a courier but the sales person did not offer any apology or reply to my complaint.

12 maja 2014
Opinia niezależna
Logo Gadget Grotto

Odpowiedź od Gadget Grotto

Thank you for your review. Please accept our apologies that you received a faulty item. A replacement item has been sent which we hope has reached you in perfect condition. We strive to resolve all queries to ensure all our customers are completely satisfied, so therefore we apologise that you feel that we did not resolve this to your satisfaction, and we are very sorry for any inconvenience this has caused.

Kind regards
The Gadget Grotto Team

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