Since it went to the new Beta Plesk panel it has become so difficult to manage different domains. To exacerbate this you get on-line chat where they have little or no time for you any longer...woul... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Since it went to the new Beta Plesk panel it has become so difficult to manage different domains. To exacerbate this you get on-line chat where they have little or no time for you any longer...woul... Zobacz więcej
Reakcja na opinię
I'd encountered a few problems with the update to Freezone's services. I couldn't log in to either my control panel or my e-mail client. However in less than a half hour conversation with 'Oli... Zobacz więcej
Reakcja na opinię
No remote call centre here. Every time I have had to use Freezone support, chat or phone, let's face it it's pretty difficult to talk to anyone on the phone these days, I have been connected to an i... Zobacz więcej
Reakcja na opinię
Hello - Louis your technical support man has been wonderfully patient with me this morning. 2 hours of sorting things out. I am very grateful for his ability to stay calm and just keep going especiall... Zobacz więcej
Reakcja na opinię
Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Coole Animationen und Effekte und dazu freundliche Mitarbeiter würde ich nur weiter empfehlen
It was a pleasure working with Freezoner throughout the setup process. I would like to sincerely thank Khaled and Ankit for their excellent collaboration, clear communication, and professional support. Their guidance made the entire experience smooth and efficient. I highly recommend working with them.
Very helpful and always alert. I felt very comfortable and always felt that FREEZONER were ready to help in every situation. Mr Thanzeer is very helpful and always smiling.
This place is very accommodating. The service is phenomenal. We got our food and drinks in less than 10 minutes.
I have a number of Domains with Freezone and have always found them to offer first class service.
Their support team are incredibly helpful - especially Oliver, who is a hero.
Great company to do business with.
In a world of very poor customer service - Freezone bucks the trend BIG TIME! :D
Mark Fordham went beyond means to help me out today. Took my issue seriously and resolved it. Many Thanks
Great service. Prompt reply to email.Polite and useful phone conversation. No hesitation in recommending.
very professional service with outstanding patience
His help really exceeded expectations and was he was very supportive and patient when I struggled with some of the technical stuff.
Thanks
Was immensely helpful and solved my problem very efficiently. Would definitely be happy to have help from Oliver again.
Very good support for an email issue that was resolved.
Always been happy with Freezone which is why I have only used them and no one else for at least the last 15 years.
Hello - Louis your technical support man has been wonderfully patient with me this morning. 2 hours of sorting things out. I am very grateful for his ability to stay calm and just keep going especially with someone like me who does not understand computers at all. I am very grateful for his steady expertise. Thank you

Odpowiedź od Freezone
I was able to resolve my email issue really quickly. Very helpful tech support.
Very fast, polite and efficient support. Thumbs up for tech support and James Spencer in particular, FAB!

Odpowiedź od Freezone
I have spoken to the support team twice. On both occasions received prompt and accurate answers. BUT I wouldn't have the first problem if the mail server had been backed uo, and the information I needed to connect the mail server could have been available on-line, rather then having to resort to a chat.
For those reasons only 4/5
It might take a while to fix but they've never let me down. Patient and very knowledgeable.

Odpowiedź od Freezone
Had a few issues setting up my email but the online support got me up and running on email and phone in no time.

Odpowiedź od Freezone
emails not working is a problem but the support team are very good and helpful.

Odpowiedź od Freezone
I've been with the company for many years and felt it was time to give feedback following my latest query. Service is good and helpful. Over the years I've had a number of issues which have required support and whether by phone or chat I have always found the service of a high standard with clear instructions and directions if I have had to do something my end - for technically fairly illiterate clients that's very useful. Like to thank Stephen for the latest support via the chatline.

Odpowiedź od Freezone
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.