I agree that the customer service is poor and needs some improvement. I waited on the phone line for 20 minutes, and the lady on the phone had no idea what to do with my issue and just hung up on me!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our company constantly had people calling to get us to change merchant service providers. We were, quite frankly, satisified with our old company, and really didn't see any need to change. Sometimes i... Zobacz więcej
Equity commerce has been great for us. They showed us we didn't have to lease equipment, and didn't have to sign a contract with those cancellation fees. We have been given excellent customer service... Zobacz więcej
I actually haven't had my card reader long enough to have used it yet, I have been satisfied with the service I've received, quick responses & knowledgeable staff. One thing I was disappointed a... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
18223 Shawley Dr, 21740, Hagerstown
- 1-866-790-3995
- jhoffman@equitycommerce.com
- www.equitycommerce.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I agree that the customer service is…
I agree that the customer service is poor and needs some improvement. I waited on the phone line for 20 minutes, and the lady on the phone had no idea what to do with my issue and just hung up on me!
They are good.
The best customer Service
So far so good they are the best payment gateway that I had very used.
Equity Commerce has done a great job!
Equity commerce has done a great job for us. Their system is easy to use, and their reponse to questions or requests for help is very prompt.
they Do what they promise.
The best way to describe what the do for me is by keeping me informed by not only their very easy web site, but by e-mails and yes by USPS!. They are taking care of a very sensitive and private matter for me and at every contact with them its very apparent they understand this.
Brady Waite at Equity Commerce does a great job of customer service.
Brady Waite at Equity Commerce is extremely customer oriented, answers any questions I may have about my merchant services, and is a great representative of the company. I highly recommend Brady Waite for merchant services.
Much better than expected!
Our company constantly had people calling to get us to change merchant service providers. We were, quite frankly, satisified with our old company, and really didn't see any need to change. Sometimes it is much easier to just keep things the same. But, once we decided to make the switch, we were pleasantly surprised by how smoothly everything went after the change. No broken promises, no hidden charges, no frustrations. Service has been excellent and very much appreciated.
Our experience with the local Equity Commerce representative was outstanding.
Brady Waite represented Equity Commerce and found the best solutions for our non-profit needs and went 'above and beyond' to provide services and thoughtful consultation.
Service second to none!
Equity Commerce is an excellent payment processor to work with. The personal service sets them apart.
Very helpful and friendly!
This company has been very easy to deal with! Got us great rates and set up everything. Josh H was very helpful and if I have any questions I can still call him to help me. Would definitely recommend their services!
Very knowledgeable and approachable with information
I am a new customer, but up to this point, I've been very satisfied.
Switched over and lovin' it--BIG TIME!!
We just switched our credit card processing over a month ago. OMG!! I'm so excited...STILL! LOL I find the way to enter information is so easy. It didn't take me long at all to get the hang of it. We have to do everything by computer so its a little more involved but the one thing I ABSOLUTELY am in love with is the "recurring" transaction option. Too cool and what a time saver for me! We should've done this a long time ago...what were we thinkin??
Oh yeah and the customer service is freakin' amazing! Thanks Equity...you guys rock!!!
Great Coustomer service, answered every question I had.
So far my experience with this company has been wonderful! It was very easy and quick to set up the account over the phone. I ordered my reader before a holiday so I will be receiving that soon, I even received a packet with the sticker that says we now accept visa, MasterCard exc. which I am very excited about! I think this was an awesome addition to starting up my business and can't wait to see the ease of use with the reader, and the rates are the lowest I found anywhere. The coustomer service was great they walked me through every step of the whole process. I would definitely reccomend this to my friends!
Friendly from start to finish
Thank you to everyone for getting my account setup so fast also for being so helpful and friendly
Easy and Friendly Service
I have recently started my own business and Equity has helped me with my very first credit card charge. It was simple and easy.
Not too expensive. Others charge more for the same services I get from Equity.
I've only been with them for a couple of months. I wanted to see if they were really for me and it turns out they are. I am happy with their service.
I've been pleased with the service. :)
I was happy with the experience getting my account set up for my credit card reader. It was a little drawn out, but I think worth it. It seems much more legitimate than the square. It comes with security features and I have a direct contact. So if I have any issues or problems, I can call her directly for help. My contact was very nice and helpful.
SIMPLICITY
Equity Commerce is the state and quailty of being simple. Equity Commerce gives you the freedom from complexity and intricacy.
Excellent customer service
I am with this company a short time but am truly impressed
with the personal customer service. Couldn't have been a
smoother signing up of new merchant service account.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








