Epacks Recenzje 

1003
Wynik TrustScore: 3.5 na 5

3,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Not in stock, not willing to wait so went elsewhere (wing yips) still waiting for refund. Thank goodness paid with PayPal.

Reakcja na opinię

Oceniono na 4 z 5

Very pleased with bags. Outer packaging badly damaged on receipt, but no damage to contents. Disappointed that all three items shown in stock on website but two were out of stock. Delivery took over t... Zobacz więcej

Oceniono na 4 z 5

I was a little bit worried about ordering from epacks because the website isn’t as slick as others. You pay by Worldpay which I know is trusted. I have given 4 stars because I didn’t get the confirmat... Zobacz więcej

Oceniono na 5 z 5

Beautiful unique wildflower design with an exciting number of compartments that make finding your items when you're out an about much easier. Bought as a gift for my insanely amazing sister, she loves... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z walizkami i torbami

Informacje przekazane przez różne źródła zewnętrzne

ePacks Offer a Wide range of Eastpak and JanSport Bags,Laptop backpacks,Duffel bags,including Eastpak Transfer,Jansport Trinity,Eastpak Padded pak


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(1003)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Still waiting for refund

Not in stock, not willing to wait so went elsewhere (wing yips) still waiting for refund. Thank goodness paid with PayPal.

15 września 2025
Opinia niezależna
Logo Epacks

Odpowiedź od Epacks

We apologize for the late reply, I think you have the wrong order,
we DO NOT take PayPal as payment, only WORLDPAY.
We cannot find any record of your order.
(wing yips) is a Chinese supermarket chain.

Oceniono na 5 z 5

Customer service really helpfull

Customer service really helpfull! The website doesn't look reall good but you can trust it! Package arrived in a week with a real quality bag!

23 maja 2025
Opinia niezależna
Logo Epacks

Odpowiedź od Epacks

Thank you for your 5 STAR review,

Since July 2025 we have upgraded our website and mobile version shopping experience. We look forward for you to re-visit our site.
www.epacks.co.uk

Oceniono na 4 z 5

Clunky website but delivered without hitch.

Clunky website, no confirmation email of purchase, however good price and arrived within a week via Royal mail.

29 czerwca 2024
Opinia niezależna
Logo Epacks

Odpowiedź od Epacks

Thank you for your 4 STAR review.
All Order confirmation are sent automatically and can end up in junk mail.

Since July 2025 we have upgraded our website and mobile version shopping experience. We look forward for you to re-visit our site.
www.epacks.co.uk

Oceniono na 5 z 5

Great aftersales care

Purchased an Eastpak bag from ePacks back in 2013. It developed a fault last year and they were helpful in getting the matter resolved. I would happily purchase from again as it's always the aftersales care that counts.

13 lutego 2024
Opinia niezależna
Logo Epacks

Odpowiedź od Epacks

Thank you for your 5 STAR review,

All Customers are covered by 30 yr EASTPAK WARRANTY.
We also give high level of After-sales service.

We have upgraded our website and mobile version shopping experience. We look forward for you to re-visit our site. www.epacks.co.uk

Oceniono na 1 z 5

Poor communication/responsiveness

Didn't receive a confirmation of order. Have now received but have asked twice for confirmation the order is being shipped. It has been over a week and no response or arrival of my bag. Wouldn't recommend due to level of service.

23 listopada 2023
Opinia niezależna
Logo Epacks

Odpowiedź od Epacks

All Order confirmation are sent automatically and DESPATCH confirmations.
We advise all our customers to check their SPAM and JUNK MAIL.
We try our best to give every customer a high level of service.

Oceniono na 4 z 5

Super Dakine Gloves

I was a little bit worried about ordering from epacks because the website isn’t as slick as others. You pay by Worldpay which I know is trusted. I have given 4 stars because I didn’t get the confirmation email straight away so I thought it might be dodgy (I should have looked on their Facebook page!). I needn’t have worried, the parcel came by tracked 48 Royal Mail 5 days after being dispatched before the Easter weekend (two bank holidays). It did say Ogden Fulfilment on the tracker which was a bit confusing but I couldn’t be happier with my purchase. Thank you epacks!

12 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Toujours en attente du remboursement de…

Toujours en attente du remboursement de ma commande n°24909 en échange du retrait de mon avis négatif !! Ma commande date du 09/02/2023

9 lutego 2023
Opinia niezależna
Logo Epacks

Odpowiedź od Epacks

We DO NOT recall dealing with your order, with this order number.

Oceniono na 5 z 5

Excellent service

Really good, replied to my emails same day, got my bag sent out extra quickly as I was going away. it arrived within 48 hours and is a great product. Will definitely shop here again

16 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

I wish I could give zero stars.

I wish I could give zero stars.

After requesting the 5% coupon which they advertise on their website and receiving no response, they instead upped the price on the bag that I had told them I would buy. What a horrible bunch.

7 lipca 2022
Opinia niezależna
Logo Epacks

Odpowiedź od Epacks

Hello Maria,

We have no record of you purchasing from us. You have not fully experienced our service.
We would still like to apologise for any inconvenience caused. When a 5% request is made it automatically emails to you. Sometimes it can end up in your junk mail /clutter box. Extra discount cannot be given on SALE items.

The cheaper bag you may have wanted, must have SOLD OUT.
Other similar core colours normally are higher prices. We do not increase prices during a SALE. Once the bag is sold out, it is taken off the website.

Oceniono na 5 z 5

Amazing service

Amazing service, received suitcase the day after I ordered it, it got here quicker than the confirmation emails telling me it was on its way. Lovely suitcase and just what my daughter wanted.

19 stycznia 2022
Oceniono na 1 z 5

After failing to get my package out…

After failing to get my package out prior to Xmas. (Can forgive that) then promising to have it out before new year (that never happened) it arrives nearly two weeks after being ordered. All this after paying £9.99 for next day Delivery they refused to refund that only the difference between that and standard postage (this unfortunately is why people go to Amazon) had you just apologised and refunded the postage I’d still be a customer however because you haggle over your mistakes not mine I won’t be back

6 stycznia 2022
Logo Epacks

Odpowiedź od Epacks

We are sorry to hear about your experience, and would like to apologise.

A late Christmas present order had been placed on the 21st December, without paying. Late payment was made on the 23rd December, post had already gone out.

No bags could be shipped out. Till after Christmas. The bag was shipped as promised 29th factoring in 2 bank holidays, on Tracked 24 with Royalmail, to reach next day. Unfortunately RM didn't deliver on time. To be fair the situation had been out of our hands.

Once parcel is gone with RM, it’s out of our hands.
Because the item wasn't delivered, we refunded the difference between standard and express. Item is classified as standard delivery which had taken 5 days. One of our emails we explained we will refund the difference.

Buying Direct from ePacks, we save on Amazon fees, and we pass these saving on to the customer.

Oceniono na 5 z 5

Gift

Bought as a gift so hopefully it will be a success. It looks good to me!

1 stycznia 2022

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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