drum-stop.co.uk Recenzje 

818
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Bought new Remo Ambassador coated and snare side heads - cheapest on the net for both. Drum kit delivered within less than 24 hours of being ordered Everything we ordered was delivered and in perfe... Zobacz więcej

Oceniono na 5 z 5

I have made the move from electronic drums to my first acoustic drums. I used drum-stop to understand more around options and considerations and found the website and information really helpful. The a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We recently bought a drum kit for our son, who is keen to learn and have started taking lessons at school, only to realise that it is L O U D. In order to keep our sanity and peace with our neighbour... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Brilliant shop that feels welcoming and looks fantastic. The staff couldn't be any more helpful and even as a relative newcomer to drumming i always feel relaxed asking questions or seeking advice.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z instrumentami muzycznymi

Informacje przekazane przez różne źródła zewnętrzne

We are one of the UK's biggest Drum Stores, so we know our Stuff!!, You are always guaranteed to get to speak to someone who knows about DRUMS!! We aren't a Call centre or a Sales Hotline for an Internet Site, we have a Bricks and Mortar DRUM STORE with over 4000 Sqft of Showroom and storage as well as an Online Store, so we feel the stuff, play the stuff and try it out as all our staff are Drummers!! We pride ourselves on giving good, sound advice and following that up with good products, good prices and excellent service!! It's True the little things are important, Things like offering our Build & Tune Service, accepting Trade In's, Service & Repairs, Laying Away your stuff with a Deposit, Letting you Finance Items and making you a cuppa if you call in and are lucky enough to have timed it as the kettle is going on!! We really do want to Give you the best service possible and that is why we take the time to speak to customers, we return your calls and don't ignore enquiries or messages. Every Customer is important to us and every customer is looked after from start to finish. Some of the things that define us from others. We price Match any genuine quote from a UK store, We offer a Build & Tune Service that helps Customers with Little Time or Inexperienced Starters to ensure they get their Kit delivered Built and Tuned, We Offer a Truly personal instore Service to anyone wanting to Try anything or get some advise by personally showing you around if needed and answering any questions you have, our sales team are always here to show, demonstrate and advise, we will help you out to car if you are struggling, we can work out simple Finance deals and Take your Old gear as a Trade in and we handle all returns, any warranty items and faults with a matter of URGENCY and this service is quick, smooth and easy. AND Even after you have made your Purchase, we are here to answer any technical questions, be it about expanding, setting up or fine tuning your equipment, just give us a call!


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

818 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(818)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 5 z 5

Bought drum stool and sticks both very…

Bought drum stool and sticks both very good and delivery was trouble free. Would definitely use again

Drum stop is a great place to buy drums and accessories with great value prices and availability.

13 stycznia 2025
Opinia niezależna
Oceniono na 4 z 5

Bought new Remo Ambassador coated and…

Bought new Remo Ambassador coated and snare side heads - cheapest on the net for both.
Drum kit delivered within less than 24 hours of being ordered
Everything we ordered was delivered and in perfect condition.

10 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

As a professional musician

As a professional musician, finding a store that offers high-quality instruments is essential.
I was thrilled to discover this musical instrument store, where I found top-notch instruments that exceeded my expectations.

27 maja 2024
Opinia niezależna
Oceniono na 4 z 5

As a professional musician

As a professional musician, finding a store that offers high-quality instruments is essential. I was thrilled to discover this musical instrument store, where I found top-notch instruments that exceeded my expectations.

11 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Poor Delivery - Still Waiting

I ordered some bits from Drum Stop on the 4th August - It is now the 28th August and I still have not received it. The website is "down for maintenance", the phone line isn't working and my emails are ignored. Have they gone bust or is it just very poor service?

28 sierpnia 2014
Opinia niezależna
Oceniono na 5 z 5

Fantastic Service and Store

Today we travelled a hundred mile round trip to visit Drum stop with my son. He has had a 5th hand kit for over a year and just passed his Rock School exams and we felt he deserved a brand new kit now. My son Matthew has a range of very complex disabilities including autism/pda and leg deformaties. When we arrived Craig the GM looked after us. He is absolutely fantastic!! We all learnt so much as Craig spent time talking us through how drums are made, the different manufacturers, how to tune the drums etc. We'd had a possible idea of the drums we wanted to get before arrival - a mid range kit possibly Peart/Yamaha/Mapex but going through the extensive displays and listening to Craig Matthew settled on the Yamaha Stage Custom Birch. Craig was so wonderful with Matthew, very kind, respectful and helpful and I cannot strongly recommend him highly enough to other parents who have disabled children who play the drums to visit. Matthew was so happy with his kit but also with the time Craig spent with us as he learnt so much, had the opportunity to play the Yamaha drums, and the fact that he coped in the environment as Craig made us all feel so welcome. The package was really good (and the price) and we have also chosen for Craig to build/tune the set, and to have it delivered during the week. Even though we've not go the kit just yet I wanted to post a review purely for the customer service as it is so exceptional. So thank you so much Craig and the Drum Stop Team - you deliver the best customer service ever and you gave Matthew such a boost - smiles all around!! Kathryn x

12 lipca 2014
Opinia niezależna
Logo drum-stop.co.uk

Odpowiedź od drum-stop.co.uk

Thanks for your kind words.....

Oceniono na 5 z 5

What a great team!

I know nothing about drums! To give you an idea, I am 59 and prefer reading my kindle with a glass of wine after a busy day in the garden. But as my son's designated roadie for a gig in June I had to get a set of cases ordered ready for 'Pete and the White Van! '
Drum-Stop took a worried Mum under their wings (you lift me uuuuup....) and helped me (show a little tendernessssss) make it happen in time. A series of prompt deliveries (wheels on fire) and a few phone calls (I'm in the phone booth it's the one across the hall) and my worries were over. (don't worry, be happy).
These guys are, I think the correct term is, sick......Man.
Mrs JD of Suffolk

1 lipca 2014
Opinia niezależna
Logo drum-stop.co.uk

Odpowiedź od drum-stop.co.uk

Enjoyed reading this Jenny... Good song choices! Thanks for your comments, and the FIVE stars!!

Oceniono na 2 z 5

Truly shocking delivery

I bought my product (in stock on the drum-stop.co.uk website) at the same time I places orders with two other online drum retailers, GAK and Gear4music. Drum-stop confirmed my order on the day of purchase, then didn't send another email confirming the processing of the order for four more days. By this time, I had already received my similarly-sized orders from the other retailers. When I received processing confirmation from Drum-stop, it told me delivery would be in 3-4 working days. The order actually arrived 9 days later, with no other communication in between, making for a total fulfilment time of 13 days.

Working in online retail myself, I find it a joke that it took 13 days to deliver a package from Sheffield to Hertfordshire, particularly given the item was apparently in stock on ordering. The item was delivered exactly as described and packaged securely, but for a non-free delivery (£4.99 charge), I'd expect far quicker service and unfortunately won't be using Drum-stop again.

29 czerwca 2014
Opinia niezależna
Logo drum-stop.co.uk

Odpowiedź od drum-stop.co.uk

Hi There... This is really a one of I'm afraid and not the usual Drum Stop Way. On the very odd occasion some of our products go out of stock and then are also out of stock with the Manufacturer... this is on very rare occasions and we would always advise if any delays are more than say 7 days to ensure you are still happy to wait.
thanks.....

Oceniono na 5 z 5

highly recommended

great products at a good price and delivered speedily - what more could you ask for...

27 czerwca 2014
Opinia niezależna
Logo drum-stop.co.uk

Odpowiedź od drum-stop.co.uk

Thanks very much for your comments, and the Five stars! :-)

Oceniono na 5 z 5

Good service

I received order in good time and I live in a remote and rural area.

25 czerwca 2014
Opinia niezależna
Logo drum-stop.co.uk

Odpowiedź od drum-stop.co.uk

Thanks for the Five stars Koreen!

Oceniono na 5 z 5

quality service

Looking for drum sticks for my son and as before easy to find what he required. Straight forward to order and very quick service, the quality of goods was of good of a high standard as well. All in all very pleased. Mr C.Fiske Greenhithe Kent

25 czerwca 2014
Opinia niezależna
Logo drum-stop.co.uk

Odpowiedź od drum-stop.co.uk

Thanks very much for your review Mr.Fiske!! And for the five stars!

Oceniono na 5 z 5

You'll never find better service!

Drum-Stop are the only company I'll use for my equipment purchases. All of their staff are experienced drummers and will help you with any queries you have. Their prices are the best around and reflect the high standard of trading that they always commit to.

Even if you're based far away from the shop, I highly recommend popping in to their awesome showroom and having a chat. You won't get better service, quality and value for money anywhere else.

23 czerwca 2014
Opinia niezależna
Logo drum-stop.co.uk

Odpowiedź od drum-stop.co.uk

Thanks very much for your comments Valerian! And for the FIVE stars!!

Oceniono na 5 z 5

Best place for drums online

Their website is easy to use and my delivery arrived promptly, I was informed throughout each stage of the delivery process and was delighted with my purchase. I would recommend Drum Stop to anyone.
Thank you Drum Stop

21 czerwca 2014
Opinia niezależna
Logo drum-stop.co.uk

Odpowiedź od drum-stop.co.uk

Thanks for the five stars Paul!! :-)

Oceniono na 5 z 5

prompt delivery and service

From order, online payment through to delivery. Everything went very well and my delivery arrived on time.

18 czerwca 2014
Opinia niezależna
Logo drum-stop.co.uk

Odpowiedź od drum-stop.co.uk

Thanks very much for the five stars Clissy!

Oceniono na 5 z 5

Fast Service

Ordered a new pair of sticks online and came the following day....great service!

18 czerwca 2014
Opinia niezależna
Logo drum-stop.co.uk

Odpowiedź od drum-stop.co.uk

Thanks for the review Tim! And the five stars... :)

Oceniono na 5 z 5

Excellent customer service! Quick Deliveriesb

I've a cymbal case, boom cymbal arm and other it's and bobs from drum stop! The cymbal case too some time but not drum stops fault! Their customer service representatives were excellent! Friendly; professional and very quick at getting back to me. They chased the order and had it delivered on a next day delivery (a Saturday too!). Everything else I've bought so far has been delivered on time! Will definitely use drum stop as my first point of drum purchases before looking elsewhere!

17 czerwca 2014
Opinia niezależna
Logo drum-stop.co.uk

Odpowiedź od drum-stop.co.uk

Thanks very much for your review Stephen,and for the FIVE stars!!:-)

Oceniono na 5 z 5

Bang on company

I would defo recommend, fantastic service. They rang to check order and corrected our mistake. Delivered exact day required - Brilliant

14 czerwca 2014
Opinia niezależna
Logo drum-stop.co.uk

Odpowiedź od drum-stop.co.uk

Thanks for the five stars!!

Oceniono na 5 z 5

Excellent

Great prices. Quick delivery. 5 star service

13 czerwca 2014
Opinia niezależna
Logo drum-stop.co.uk

Odpowiedź od drum-stop.co.uk

Thanks for the review Dom, and the five stars!!

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