Denelli Italia Recenzje 

698
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I dealt direct with Steve Strathers and he was beyond helpful. There were some issues with the online order website and Steve was able to help place the order via telephone with no issues. He arranged... Zobacz więcej

Oceniono na 5 z 5

Very good experience, nice showrooms set up. No sale pressure, able to walk around freely. When I got questions, Steve was very friendly and helpful, giving all the info I need.

Oceniono na 5 z 5

Vejay was incredibly helpful from the moment we walked in. He quickly understood our needs and guided us to the perfect dining table and TV unit. We’ve been searching for weeks to furnish our ne... Zobacz więcej

Oceniono na 5 z 5

Vejay handled my purchase, great guy. Nice communication and interpersonal skills.. good for business and for life in general.😃😎 The Sofa is great, serving the purpose just as anticipated. It... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z sofami

Napisane przez firmę

For over 20 years, Denelli Italia has been helping customers create beautiful homes with premium furniture that combines exceptional craftsmanship, timeless design, and lasting comfort. We specialise in Italian-inspired sofas, dining furniture, bedroom furniture, and contemporary home furnishings, working with trusted European manufacturers who share our commitment to quality. Our collections feature luxurious Italian leathers, premium fabrics, solid hardwood frames, and carefully selected materials designed to provide years of enjoyment. Many of our furniture pieces are made to order, giving customers the freedom to choose from an extensive selection of colours, materials, and finishes to create furniture that perfectly suits their home and lifestyle. Our experienced team is passionate about delivering outstanding customer service from the moment you begin your search through to delivery and aftercare. We pride ourselves on offering honest advice, expert product knowledge, and a personal service that has earned the trust of thousands of customers over the past two decades. Thank you for choosing Denelli Italia. Every review helps us continue improving our service and gives future customers confidence when investing in quality furniture for their home.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

698 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(698)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 56

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very good experience

Very good experience, nice showrooms set up. No sale pressure, able to walk around freely. When I got questions, Steve was very friendly and helpful, giving all the info I need.

31 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Beautifully made furniture

Beautifully made furniture, excellent customer service and the delivery company was superb. Everyone was really keen to ensure that we had a great buying experience. Would highly recommend both Denelli Italia and their couriers.

25 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great & Efficient!

I dealt direct with Steve Strathers and he was beyond helpful. There were some issues with the online order website and Steve was able to help place the order via telephone with no issues. He arranged quick delivery and the products arrived as stated by Steve at the time of order. Thanks for your help Steve. Highly recommend!

24 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

absolutely love my new Bubble Sofa

absolutely love my new Bubble Sofa! It arrived today, and I couldn't be happier. The craftsmanship is exceptional, and the quality is outstanding. It's beautifully made and looks far more expensive than it actually is.
I sent photos of it to several friends, and they all guessed it must have cost somewhere between £3,000 and £8,000. I even uploaded a picture to ChatGPT, which estimated it looked like a designer piece worth between £6,000 and £15,000. In reality, it cost just £1,200, making it incredible value for money.
The customer service was just as impressive as the product itself. Steve Stathers, the Consumer Advisor, responded to every one of my queries promptly, usually within a matter of hours. His communication and support throughout the process were excellent.

From the quality of the sofa to the excellent customer service, I couldn't be happier with my purchase. My luxury cloud ☁️ is finally home, and it was absolutely worth the wait. I would 100% recommend this company.

6 sierpnia 2026
Opinia niezależna
Logo Denelli Italia

Odpowiedź od Denelli Italia

Thank you so much for such a fantastic review!

We're delighted to hear how much you love your new Bubble Sofa. “My luxury cloud is finally home” certainly made us smile! It's wonderful to hear that the design, craftsmanship and quality have exceeded your expectations, and that you feel you've received such great value for money.

We're equally pleased to hear about your experience with Steve. Providing helpful advice and keeping customers updated throughout their order is something we really value, and we'll make sure your lovely comments are passed on to him.

Thank you for your patience while waiting for your sofa, and for recommending Denelli Italia. We hope you enjoy your new Bubble Sofa for many years to come.

Denelli Italia

Oceniono na 1 z 5

Not suitable for wheelchair users

Just looking for furniture so thought we would go to Danelli, unfortunately as my husband is in a wheelchair we had no access into the showroom as it was on the first floor and had no lift. To get into the building we would have to navigate a step.
No apology given only statement was "we have a clearance showroom you can have access to"
No thanks if you can't accommodate everyone then we don't want to give you our money!

5 sierpnia 2026
Opinia niezależna
Logo Denelli Italia

Odpowiedź od Denelli Italia

Hi,

Thank you for taking the time to leave your feedback. We're genuinely sorry that your visit was disappointing.

Unfortunately, our main showroom is located on the first floor of the building, which does present accessibility limitations that are outside of our control. We completely understand how frustrating this must have been, and we're sorry that we weren't able to provide the experience you expected.

Our team offered access to our ground-floor clearance showroom as an alternative so we could still show you some of our furniture, but we appreciate that this wasn't what you had come to see.

Your comments are important to us, and we'll also use them to remind our team that situations like this should always be handled with empathy and a sincere apology.

We appreciate your feedback and are sorry we weren't able to welcome you properly on this occasion.

Kind regards,
The Denelli Italia Team

Oceniono na 5 z 5

We were looking for a contemporary…

We were looking for a contemporary leather suite and all the out of town retail park sofa stores just did not have what we were looking for.
I came across Denelli Italia on the internet and wow! This is what we were looking for. The designs and collections are amazing. We were lucky that there was a sale on at the time so we placed our order with Visch who was very helpful and knew his stuff.
We put a deposit down on a two and three seater and were more than pleased with the items and at a sale price.
We were given a lead time but due to the trouble in the middle east it was delayed, not the fault of Denelli.
It was delivered today by Jewell Enterprises who were on time, efficient and unloaded, unpacked and placed the items where I wanted them and took away all the packaging. This extra service was called the "White Glove", which I paid for.
The suite is amazing in style and quality.
A call to Visch to say it had arrived and that we were very pleased with it and I asked how we should look after it. He recommended a leather cleaning kit they use in their showroom which is available at Amazon so I ordered it.

29 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

VEJAY and Veesh are both amazing at…

VEJAY and Veesh are both amazing at their job. The phone is always answered they said from the start there’s a 2 to 3 month wait which I appreciate other members of staff that I’ve spoken with no their jobs there’s no waffling fantastic

25 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Great customer service & quality furniture

Vejay was incredibly helpful from the moment we walked in. He quickly understood our needs and guided us to the perfect dining table and TV unit. We’ve been searching for weeks to furnish our new house and we’re so glad we found Denelli.

The quality of the goods is exceptional.

Would highly recommend visiting.

4 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Sofa Review

I purchased two tailored-length 4 seater Romeo leather sofa from Deneli and, although it took about 4 months to arrive, l’m very happy with the sofas. They fit my living room perfectly, just as customised, and the coffee-coloured leather looks elegant and warm. The quality and finish met my expectations, making the wait worthwhile.

24 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

Problem with dining room table

Problem with dining room table, which had to be replaced twice.
Communication with customer service was good, but delivery from supplier was very slow, so problem ongoing for 18 months.

1 marca 2026
Opinia niezależna
Logo Denelli Italia

Odpowiedź od Denelli Italia

Thank you for taking the time to leave your review.

We're pleased to hear that you were happy with the communication and service you received from our team. We are, however, very sorry that the issue with your dining table took so long to fully resolve. We completely understand how frustrating this must have been, particularly given the need for two replacements.

Unfortunately, the replacement lead times from the manufacturer were longer than we would have liked, but we appreciate your patience while we worked with them to get the issue resolved.

Thank you again for your feedback and for your understanding throughout the process.

Denelli Italia

Oceniono na 5 z 5

Excellent

We would like to say a big thank you to Vish and his delivery drivers, the furniture is beautiful and well worth the wait. Do not hesitate to order from them.

23 czerwca 2026
Opinia niezależna
Logo Denelli Italia

Odpowiedź od Denelli Italia

Thank you so much for your wonderful review.

We're delighted to hear that you love your new furniture and that you feel it was well worth the wait. Your kind words about Vish and our delivery team mean a great deal, and we'll be sure to pass on your thanks.

Thank you also for your recommendation. It gives future customers confidence when they hear about genuine experiences like yours.

Oceniono na 5 z 5

Exceeded my expectations and pleased…

Exceeded my expectations and pleased with service of Denelli Italia in general, especially Vishal Kotecha.

28 maja 2026
Opinia niezależna
Logo Denelli Italia

Odpowiedź od Denelli Italia

Thank you so much for your wonderful review.

We're delighted to hear that we exceeded your expectations and that you were pleased with your experience at Denelli Italia. It means a great deal to us that you took the time to share your feedback.

A special thank you for your kind words about Vishal—they'll be very much appreciated. We pride ourselves on providing knowledgeable, personal service from the moment you enquire through to delivery.

Thank you again for choosing Denelli Italia. We hope you enjoy your furniture for many years to come, and we look forward to welcoming you back in the future.

Warm regards,
The Denelli Italia Team

Oceniono na 5 z 5

TOP CLASS ITALIAN FURNITURE AND INSTALLATION

We are extremely happy with the service we received from Vish and Dragos .
Quality of the items we purchased are the highest standards.
Customer service care is exceptional.
Thank you very much.
Maria and Andrew

3 czerwca 2026
Opinia niezależna
Logo Denelli Italia

Odpowiedź od Denelli Italia

Thank you so much, Maria and Andrew, for your kind words.

It was an absolute pleasure helping you, and we're delighted to hear that you're so pleased with your furniture. Knowing that you're happy with both the quality of your purchase and the service you received from Vish and Dragos means a great deal to us.

We truly appreciate you taking the time to share your experience. We hope your new furniture brings you many years of enjoyment, and we look forward to welcoming you back to Denelli Italia in the future.

Warm regards,
Vish, Dragos & The Denelli Italia Team

Oceniono na 5 z 5

We recently purchased an Italian dining…

We recently purchased an Italian dining table, the Tyron Keramik Dining Table, and are very pleased with the overall experience. The customer service team at Denelli Italia was helpful, responsive, and professional throughout the process. The delivery and installation company, DA Logistics, was also extremely accommodating and efficient.

The table itself is beautiful, exceptionally well-made, and offers excellent value for money. It has become a stunning addition to our home, and we are delighted with its quality and design.

The only minor downside was a slight delay in delivery. However, it still arrived in time to serve our purpose, and the quality of the product, along with the excellent service we received, more than made up for the wait.

Overall, it was a very positive experience, and we would happily recommend Denelli Italia and DA Logistics to others.

1 czerwca 2026
Opinia niezależna
Logo Denelli Italia

Odpowiedź od Denelli Italia

Thank you so much for your wonderful review.

We're delighted to hear that you're so pleased with your new Tyron Keramik Dining Table and that it has become such a beautiful addition to your home. It's great to know that our team looked after you throughout the process and that DA Logistics provided a smooth delivery and installation experience.

We also appreciate your understanding regarding the slight delivery delay. As many of our Italian collections are made to order, occasional delays can happen, but we're pleased everything arrived in time and that the quality of the table more than made up for the wait.

Thank you again for choosing Denelli Italia and for taking the time to share your experience. Your recommendation means a great deal to us, and we hope you enjoy your new dining table for many years to come.

Kind regards,
The Denelli Italia Team

Oceniono na 5 z 5

Excellent product and company

Website was easy to use and Vejay was very helpful during the selection and decision making process.

Delivery team were excellent, careful and prompt.

The sofa was a modern design and well made with high quality leather.

Overall an excellent experience, delighted.

15 maja 2026
Opinia niezależna
Logo Denelli Italia

Odpowiedź od Denelli Italia

Thank you for such a lovely review!

We're delighted to hear you had such a positive experience with Denelli Italia, from choosing your sofa with Vejay through to the final delivery.

It's especially great to hear that you're pleased with the design, quality and leather finish of your new sofa. We'll also be sure to pass your kind comments on to Vejay and our delivery team.

Thank you again for choosing Denelli Italia, and we hope you enjoy your new sofa for many years to come.

Denelli Italia

Oceniono na 5 z 5

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff.
The Alba sofa bed is absolutely fantastic, combines the recliner comfort with a very comfortable bed.
Delivered and assembled.
Highly recommend.

28 kwietnia 2026
Opinia niezależna
Logo Denelli Italia

Odpowiedź od Denelli Italia

Thank you for the fantastic review and recommendation!

We're delighted to hear you're so pleased with your Alba sofa bed and that you're enjoying both the recliner comfort and the sofa bed function.

It's also great to hear that you found our team helpful and knowledgeable, and that everything went smoothly with the delivery and assembly.

Thank you for choosing Denelli Italia, and we hope you enjoy your new sofa for many years to come.

Denelli Italia

Oceniono na 5 z 5

Superb service

Superb service. Denelli has shown professionalism throughout our journey: helpful in answering our queries prior to placing the order, updating us regularly on the state of the order and providing us with a loan sofa as we had guests over the festive period (and our sofas were not ready yet). The quality of the sofa is very good, confirming that the Italian products are worth the price. Also the delivery service was good. We couldn't be happier with our choice!

9 stycznia 2026
Opinia niezależna
Logo Denelli Italia

Odpowiedź od Denelli Italia

Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience with us from start to finish.
Providing regular updates and support throughout the process is very important to us, so we’re especially pleased that the temporary loan sofa helped over the festive period while you awaited delivery.
It’s fantastic to hear that you’re happy with the quality of your new sofa and the delivery service too. Thank you again for choosing Denelli — we truly appreciate your kind words and support. Enjoy your beautiful new furniture

Oceniono na 5 z 5

Good experience

Staff member, Vishal gave us very good support and guidance in our selection of materials for a chosen sofa.

23 kwietnia 2026
Opinia niezależna
Logo Denelli Italia

Odpowiedź od Denelli Italia

Thank you for your kind words. We’re delighted to hear you had a great experience with our team and love your new furniture. We truly appreciate your support and hope to welcome you back again soon.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej