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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered Harrogate still water yesterday on Amazon. I just wanted to say that they arrived today, so an excellent service. For some reason Amazon were not letting me leave a review.

Oceniono na 5 z 5

Excellent customer service always gets a friendly and approachable person who works hard to support. My dog loves the food and treats as does friends dogs when they come to stay... Would always recomm... Zobacz więcej

Oceniono na 5 z 5

Over the past 4 years I must have dealt with a dozen office supplies companies online they always never deliver when they say they will , half the items are out of stock when you order and the prices... Zobacz więcej

Oceniono na 1 z 5

The company is a joke. They take ages to do credit checks, then state that they have an internal policy on companies less than 18 months old but do not share this, they state it's in their t & c s but... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z artykułami biurowymi

Informacje przekazane przez różne źródła zewnętrzne

Caboodle Office Supplies UK has 10,000 office stationery products with discounts on ink cartridges, laser toners, stationery, free next day delivery.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

63 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(63)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent customer service always gets…

Excellent customer service always gets a friendly and approachable person who works hard to support. My dog loves the food and treats as does friends dogs when they come to stay... Would always recommend to anyone and if ever there is a problem reach out to the team as they always respond and rectify.... 100% recommended

17 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Only part of order received

Only part of order received. Found it a hassle to sort their error out. Told the missing item should be delivered one week after the original delivery date.
EDIT: One week after the original delivery date the missing item has still not arrived.

25 października 2025
Opinia niezależna
Oceniono na 5 z 5

Purchased Earrings, Odered Necklace To Match

Purchased Earrings, while on Holiday, Juliette kindly ordered the Necklace to match for me, it Arrived today.
Thank You Steve for posting it .
Beautiful Shop, Great experience. Juliette & Steve
are very welcoming, helpful and knowledgeable.
Thank You For All Your Help.

14 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Appalling

Appalling. Ordered an item that had not arrived 10 days later. On ringing, was told it would be reordered and received next day. Did not arrive. On ringing again, was told it was still in the warehouse and may be delivered the next day. It was not. On ringing a third time, was told it was still in the warehouse. Cancelled order and have requested a refund - will wait to see if that arrives!

4 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Do not use this joke of a company

Do not use this joke of a company, took a month to process application to completion.After 2 weeks I informed my employer do not want to go ahead.They then tell you your 14 days cooling off period start’s when you submit application even though you don’t know if you have been accepted, so after 4 weeks without confirmation you are out of your cooling off period.I now cannot cancel my agreement.customer service are pathetic
Cowboy company

29 czerwca 2023
Opinia niezależna
Logo Caboodle

Odpowiedź od Caboodle

Hello Rob,
I believe you have left a review relating to a different company who run a bicycle to work scheme, we sell office supplies this is not relating to us in any way. Please can you remove or update your feedback to reflect this.

With kind regards, Caboodle

Oceniono na 1 z 5

The company is a joke

The company is a joke. They take ages to do credit checks, then state that they have an internal policy on companies less than 18 months old but do not share this, they state it's in their t & c s but nowhere to be found, then say the company details don't match companies house. Ask how long been trading but don't specify in what form. The director also has another company that is breaking the law( CCGH PROPERTY LIMITED) not a registered property co. They have been reported

13 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Definitely recommended!

I absolutely recommend ordering with Caboodle. The order I placed was received the next day. The prices of their products is so very reasonable compared to a lot of other Companies. Thank you Caboodle!

23 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

Don't buy from this Company

Despite boasting Next Day Delivery, Caboodle appears to leave sourcing the goods until long after the company has taken the customer's money. I waited nearly four weeks for delivery, by which time I was considering using the Small Claims Court to obtain a refund.
At no time did I receive any email communication from the company, which increased my doubts about its bona fides. Although the goods were eventually despatched, the company's failure to email even a simple confirmation of the contract is unacceptable.
I shall only purchase from recognised suppliers or Amazon in the future, as my experience has taught me to be very wary of the exaggerated claims made by this sort of website.

23 lutego 2021
Opinia niezależna
Logo Caboodle

Odpowiedź od Caboodle

Thank you for your review. We do clearly state on our web site "call for availability" when we do not have stock of an item and, where possible, provide a future expected delivery date when the next delivery is expected from the manufacturer. We do allow some products to be purchased when they are not in stock to allow customers to join a priority back order queue ready for the next shipment to arrive in. We do have a process in place to keep customers updated with delivery information on back orders and i can see we emailed you on the 1st Feb at 8:47 to advise the status of your order. Once the goods are in stock and have been dispatched you would receive another email advising you of the delivery. Really Useful boxes have proved very popular since lockdown began and Really Useful themselves have struggled to keep up with the high demand which is still ongoing, Stay Safe and well.

Oceniono na 1 z 5

The refund process is awful

I received items on time but due to a very sudden change in work circumstances I had to arrange to return and refund pretty quickly. Firstly, the number on their website is non existent and you have to beg them to call YOU using their "call me back" form. The items were collected by their courier within a couple of days and then absolute silence. I received an email from them that was meant for another customer entirely, and when I responded explaining that they had emailed the wrong person but enquired about MY refund I have not had a response. Now a month since my items were collected, I have contacted them 4 times to no avail. All I am asking for is some communication. I have now had to take this up with my card issuer. I won't use this company again or suggest anyone else does for that matter.

7 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Good pricing, prompt delivery

When I saw all the negative reviews on this site, I almost abandoned my order. However, the competitive pricing made me take the risk. My stationery arrived safely within a couple of days of ordering. Great pricing, great service.

22 września 2020
Opinia niezależna
Oceniono na 5 z 5

TOOK A WHILE BUT ARRIVED EVENTUALLY

Well, I came across Caboodle whilst looking for a reasonably priced Dymo 4XL Label Printer.

I was a bit apprehensive about using Caboodle at first due to the price (looked too good to be true) and all the poor reviews.

But after checking the dates of the reviews, I took a chance due to a lot of them appearing to be from during the height of the CV19 lockdown when the world literally stopped dead for most people and realising some people are very impatient and want everything yesterday!

So ordering from Caboodle worked out well for me personally......eventually.

I say eventually as it did take over a month to receive my item (order date July 20th - Delivery August 28th), but as I'd ordered at a good price, I was prepared to wait it out and wait it out I did.

I'm guessing Caboodle were struggling to get hold of stock due to a shortage caused by Dymo slowing manufacturing and all the big retailers, with better purchasing power getting priority, the same ones who I might add also increased their prices massively, due to so many many people taking to selling online during the CV19 lockdown and taking advantage of those buyers who ended up having to to pay more.

Some places were selling the DYMO 4XL at over 3 times the normal price!

Caboodle never did this, so hats off to them for not trying to rip off their customers!

29 sierpnia 2020
Opinia niezależna
Oceniono na 1 z 5

Order for cleaning products …

Ordered cleaning products with an estimated delivery of mid-July. Still waiting. An email saying someone tried to deliver on 17th July (NOT true) and promised to look into this and get back to us. Nothing as yet - 1 month on. Very poor communication. Please, please read other reviews on this company before placing an order. It does not seem to be a one off.

17 sierpnia 2020
Opinia niezależna
Oceniono na 1 z 5

Taking money for items they don’t have

Ordered and paid for a printer on a Tuesday that stated it was in stock. They decide to email me 2 days later to state it was out of stock and I had to wait 3 weeks for delivery!

Don’t sell items you don’t have in stock simple!

4 czerwca 2020
Opinia niezależna
Logo Caboodle

Odpowiedź od Caboodle

Hello,
The item in question is showing as call for availability on our website.
Your order was placed at 11pm Tuesday, after the office had closed so we would have processed the order on Wednesday and then made contact today under our standard daily processes. This would be to let you know if there was an issue with the order i.e. we are out of stock and then advise a due date. We allow all customers to order any of our items whether they are in or out of stock but we clearly state on the website at time of order call for availability to show there could be a possible delay with the stock . We then advise the following day after the order has been processed of any delays. At the moment due to COVID-19 the demand for home office printers has increased dramatically due to home working and the manufacturer in this case, Epson, are struggling to keep up with demand.
I'm sorry we are unable to fulfil your order on this occasion.


Oceniono na 5 z 5

Placed a first time order for some…

Placed a first time order for some items of stationery and large storage boxes on Monday (a bank holiday) and received it two days later. This is exceptional service, especially given current lockdown restrictions. Will definitely order again. To be clear this was a stationery order with Caboodle.co.uk.

28 maja 2020
Opinia niezależna

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