Blue Chip Holidays Recenzje 

If I could put a lower star I would booked a rental unfortunately both me and my wife came out of work and could not go I was in the understanding that we could cancel for free tried to cancel months in advance but couldn't find a way to they would not answer emails despite having mounting debts due to the time out of work these horrible people are now taking us to Northampton courts stay clear of these heartless people

The cottage was in a tired state and had severel issues so wrote a slightly negative review amongst other things the price was not value for money.this was not published they seem only to publish good reviews. So buyer beware the property might not be up to scratch

Absolutely appalling. We booked a holiday in February for this Saturday 23rd Oct. We have 2 young children & are all packed and they cancelled it today. No apology, no legitimate explanation (the balcony is unsafe apparently) having sent us key codes, check in info etc earlier in the week. Couldn't be bothered to offer an alternative. Asked Jess to speak to my husband, she didn't bother & went home. Do not use Bluechip!! Used to be a lovely family company, now taken over by a big corporate & no customer service.

The apartment we booked in Newquay was lovely, no complaints.

Its a shame that the service after our stay hasn't been great. When booking we had to pay £150 security deposit which according to their terms and conditions should be returned after 7 days. Its now 3 weeks on and no sign of the money.

It isn't on really not when we ensured all of our payments were on time. I managed to get through to Bluechip yesterday to be told it should be returned by the end of next week. Really not good enough. I doubt they would have liked it if I'd paid the holiday weeks after monies were due.

If I could give Awaze Vacation Rentals no stars I would cheerfully do so.
We just received today a demand for money and notice that they have cancelled our booking for a holiday that WE cancelled in January of this year.
This is the second time in the last month that they have threatened us with a demand for money , we having reminded them in response to the first one that we had previously cancelled. They even replied to us in January acknowledging our cancellation!
We had terrible trouble with their predecessors Welcome cottages and their subsequent manifestation cottages.com. We had been unable to take up our booking last year because my husband was in a vulnerable capacity and we simply could not get them to answer our phones calls our emails or our letters. It wasn’t until an agency made contact with us that we were able to get any sense out of them.
It was partly because of the torrid time the company gave us that we cancelled this year and it looks as though history is repeating itself.

We stayed in number 2 Hunters lodge Indio Lake in Bovey Tracy. Arrived to a welcome of chocolates and a bottle of wine. Lodge was beautiful, spacious,clean,modern and very well equipped. Set in glorious surroundings over looking a well stocked lake,with ducks, chicks and even snakes. Felt like we were in the country and it wasn't long before we felt ourselves relaxing. The hot tub was well maintained during our stay and we certainly made use of it. A number of surrounding areas to visit including the glorious Moors were easily accessible. This was a trip that was thoroughly enjoyed by us all. The hosts were very accomodating and very friendly. We would definitely recommend a stay here,we didn't want to leave.

We stayed in a well appointed, comfortable apartment overlooking Fistral in Newquay from 15th to 22nd May. No complains at all about the accommodation.
However, it was not possible to speak to Blue Chip Holidays in the days leading up to our stay (in order to confirm our arrival and the entry codes). The phone number on the confirmation document did not work and the number on their website goes to recorded messages.
So we turned up anyway, only to find that the code provided for the main gate was out of date. We managed to access the secure parking area by asking a passer by for the code. Fortunately, the key box code given to us by Blue Chip was correct, so we were able to get into the apartment.
The codes to the main gate, the key box and the waste disposal area, along with the local agent's contact were written in the welcome pack inside the apartment but every code and phone number was INCORRECT.
Two days into our holiday, the front door suddenly opened and a man (who turned out to be from an agency) asked "Are you meant to be in here?" The apartment had been double-booked and an elderly couple were waiting outside having just driven from the Midlands. We produced our booking documents and the agent seemed satisfied with that. The double-booked couple was sent away (the wife in tears) to look for a hotel.
The agent came back a couple of hours later to say "Blue Chip have no record of your booking". He photographed our booking document, took my contact details and left.
We enjoyed the rest of our week in Newquay but heard NOTHING from Blue Chip at all. Because they are impossible to get hold of, I still don't know if someone was scammed or if Blue Chip are totally incompetent. I suspect the latter and it would be interesting to find out but I really don't care because we will never book a holiday through Blue Chip ever again.

Had a lovely week (weather excepted) in Riviera Apartment in Torquay. Very well appointed accommodation, with clear, easy to understand instructions and hints on restaurants, places of interest etc. Added bonus - we arrived home a whole lot fitter after all the hills/steps.
Overall, a lovely apartment. Hamilton's in Babbacombe could be added to the recommended eating establishments.
Overall a good base for access to all surrounding places of interest.
Thank you for the Prosecco, it is a very nice touch.

The biggest bunch of criminals you could ever wish to have anything to do with. We inherited them as booking agents when we brought the property and 3 years down the line they are still absolutely crap. I really don't want to have to go it alone, but my god, if I need a reason bluechip/cottages.com are it. Please please please if you are starting out, dont even entertain the idea of using this bankers. You work your socks off as they fck you over, time and time again!

thank you mr kieth brennan. contacted cottages. com they was great enabled me to move to next yr. my dad ill in hospital so couldn't go this year but thier communication was excellent so all sorted for next year

We, like countless others had our bluechip holiday deferred till June 2021. Due to ill health I have tried in vain to contact their customer care team to cancel our holiday either by numerous emails and letter to head office, none of which have been answered, however today I received a phone call from the Head office and offered apologies for no replies to this correspondence. I have come to an amicable agreement with them to cancel our holiday, which has been confirmed. I spoke to Jake and he has sorted out our issues and explained that they are experiencing unprecedented demand from customers due to pandemic but they are trading as normal and suggested that customers use their Hoseasons or Cottages.com support line and telephone number to get through to customer care. I did suggest that an information on the Blue chip website regarding lack of support would be very useful. I would appear that their parent company Vacation rentals was taken over by Awaze Rentals which includes hoseasons and cottages.com and blue chip holidays and due the pandemic working and home working that their usual attention to customers has suffered. Hopefully this will be sorted out in the future. Hope this gives others reading this a little more understanding and a way to contact them in the future.

Avoid this company. Once they have your booking they could not care less. The customer service is utterly appalling.

Here we go again, no one answering the phones and still trying to charge us a service charge for looking after our property. I have been told they can’t visit our property due to COVID, which l do understand if we had guests. I also appreciate they shouldn’t travel, so why the charge!!! I have been informed that a lot of the staff are on furlough. As a owner l won’t use them in the future. At one stage in August our property was cleaned for two weeks it was only because of the reviews that l realised that this was happening - discusting and unfair on guests who are paying hard earned money and just want their families to be safe.

We booked a 14 day holiday at Ash Lodge Cormwall for July 2020, then had to postpone until July 2021 because of Covid. So here we are again in another lock down so decided to cancel altogether.
Here's the catch. Blue Chip decide that even in pandemic conditions they demand a cancellation fee of £1000 !!!. So no sympathy there then, lets just make big money from a real bad situation.

Awful - no personal recollections- we have stayed on the same site maybe 15 times over recent years- accused of theft and told pool too busy for local bookings..

Avoid using this company! After a week of ringing 4 times to get a Team Manager to ring me back we have today had to cancel our break for New Year. With Blue Chip refusing to push our balance payment back till after the tier review it left us no choice and they also refused to pay our £30 deposit back.

Truly awful customer experience and will not be using Blue Chip again.

Nothing but issues with this company since going into lockdown! We are due to go to Cornwall over New Year and we have asked for the balance to be pushed back until after the 16th December when the next tier information is due. They have refused to do this and want us to pay the whole balance and then if we still can't go after the 16th they will then refund!

Newquay Holiday lettings are letting their customers wait to pay the balance so not sure why Blue Chip won't do these either. Based on their customer service this year I am not reassured the process of claiming our money back would be very good!

This company web site looks very professional. They never answer the phone or emails. I checked on companies house and they seem to have been dissolved via voluntary strike-off?

Do not book with this company, their customer service is non existent and the apartment we booked was filthy. On arrival we tried to call blue chip and tried on several other occasions and were on hold a total of over 1.5 hours and no answer.
The issue was a filthy apartment, dog hairs on the kitchen tops, dirty fridge and mouldy food, broken furniture. This would be bad enough normally but with Covid and the supposed extra processes in place it was a joke. We spent 2 hours cleaning the place on arrival. When we couldn't get through on the phone we emailed, received an automated response saying someone would be in touch in within 28 days. We have been back several weeks now and still have had no response from Blue Chip, and can't get through on the phone. There are better companies out there, do not risk booking with this one.

In this troubled year We, esp l, had missed quite a few treats as it was my 60th in May.
So we decided to opt for 4 nights in Torquay, a place dear to us.
We were nervous to be going, didn't know how we would feel about being in another property.
But boy oh boy, what a joy. The apartment was spotless, l mean so clean and Covid safe. I had taken loads of antibac cleaning products; but really didn't need any. So nice to go in and just relax. I can't thank the owners and the team they use to keep things ship shaped enough.
So a massive thanks to you and well done.