Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

No login visible on their website whatsoever and they never reply to emails for support. A shame really as 90% of clients came through them some 10 years ago when i was using them and other like Airbn... Zobacz więcej

Oceniono na 1 z 5

I tried to make three reservations thru Wimdu for last August. Two were OK, the third one they could not process my credit card, told me it was some third party's fault, refused further help. So... Zobacz więcej

Oceniono na 1 z 5

We rented an apartment in Miami this summer, payed in full, received all confirmation emails from Wimdu med all info but when we arrived in Miami THERE WAS NO APARTMENT. Wimdu does not take any respo... Zobacz więcej

Oceniono na 1 z 5

Not in every case, but there are frauds going on!! It must bee some it-ingeneer of the page, or so. Otherwise i can't explain how there pop up false apartments with lots of positive reviews on it... Zobacz więcej

Informacje dotyczące firmy

  1. Wynajem apartamentów wakacyjnych

O Wimdu

Informacje przekazane przez różne źródła zewnętrzne

BEST CITY APARTMENT DEALS

More than 350,000 apartments and holiday homes worldwide

Dane kontaktowe

1,5

Bardzo słaba

Wynik TrustScore: 1.5 na 5

600 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,5

Wszystkie recenzje

(600)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

No login visible on their website…

No login visible on their website whatsoever and they never reply to emails for support. A shame really as 90% of clients came through them some 10 years ago when i was using them and other like Airbnb

5 października 2022
Opinia niezależna
Oceniono na 1 z 5

Awful experience from start to finish

The house we rented had scaffolding when we arrived. They were busy working on the roof that had leaked everywhere inside. There was about 3 inches of water on the floor. We took pictures and reported this to Wimdu - they explained that as we had arrived early the owners had not had the chance to finish repairs. They kept all our money and did not refund a penny. Needless to say we did not stay in the house and I would never use this company again.

Edit - and the answer below is why you should never ever use Wimdu. Slippery is not the word!

9 października 2020
Opinia niezależna
Logo Wimdu

Odpowiedź od Wimdu

Dear Compo111,

thank you for your feedback and informing us on your case.

We are deeply sorry for the inconvenience you have experienced with your accommodation.

The equipment of the accommodation, as well as its quality and cleanliness, is managed and regularly checked by our contractors and not directly by Wimdu. The contractual partner of your booking is the one who can help you in case of complaints and refunds regarding the scaffolding. Of course we will also forward your complaint to the contractual partner and act as a mediator.

We are therefore very grateful for your feedback in order to improve our customer service for similar situations in the future.

If you have any further questions, please do not hesitate to contact us at any time on information@wimdu-meta.com.

Best,

Wimdu META Customer Support

Oceniono na 1 z 5

A big fraud

Don’t use this fake company, it’s all just a big fraud, they are stealing money!!

And response like “send us more information about your case to email **** is a fake as well, the email doesn’t exist!!🙄
If you gonna read responses from them to the other people (rewiews), it’s all the same like automatic reply🙄🤦🏻‍♀️
Just a FRAUD!!!!!

19 grudnia 2019
Opinia niezależna
Logo Wimdu

Odpowiedź od Wimdu

Dear Petra,

Thank you for informing us on your case. We're really sorry to hear about this.

Wimdu is a search engine and is not the final contractor of the booking. Wimdu only works with reliable professional providers, doesn't charge any service fees to its users and is not directly involved the payment process.

Could you please send us more information about your case at:
information@wimdu-meta.com

We are sorry for the inconvenience you have experienced.

Best,
Wimdu META Customer Support

Oceniono na 3 z 5

HELP!

Can someone give me an update as to if this website is legit and will actually work well with you? For looking at various reviews from various people there is a lot of mis fortune and a lot of good that comes out of this website. I’d like to know if this website is legit and well enough to work with since I will be renting out an apartment ( long term ) with a man who is working with “Wimdu” to give us apartment keys and documents of apartment. I do not want to pay over $2000 and send a picture of the receipt for then them to say the transaction didn’t go through or any type of mis communication.

29 października 2019
Opinia niezależna
Logo Wimdu

Odpowiedź od Wimdu

Dear Giselle,

Thank you for informing us on your case.

Wimdu is a search engine and is not the final contractor of the booking. Wimdu only works with reliable professional providers, doesn't charge any service fees to its users and is not directly involved in any rental or payment.

Could you please send us more information about your case at:
information@wimdu-meta.com

We are sorry for the inconvenience you may have experienced.

Best,
Wimdu META Customer Support

Oceniono na 1 z 5

Last minute money

Sent my direct deposit in for an apartment that i need asap, sent them a picture of my receipt like they asked, but two days later when i’m supposed to get a key, i get an email from them saying there has been a last minute change to the Terms and Conditions and how i have to pay an extra thousand dollars for if i damage anything in the apartment when i go visit it. this is an apartment i need and this delay is totally unacceptable. I can’t take my sweet time getting an apartment if i’m looking for one. I need my key, and if not, i need my money back. this is a scam and if people aren’t going to get what they need, the company should shut down without a question.

26 października 2019
Opinia niezależna
Logo Wimdu

Odpowiedź od Wimdu

Dear user,

Thank you for informing us on your case.

Wimdu is a search engine and is not the final contractor of the booking. Wimdu only works with reliable professional providers, doesn't charge any service fees to its users and is not directly involved in any rental or payment.

Could you please send us more information about your case at:
information@wimdu-meta.com

We are sorry for the inconvenience you may have experienced.

Best,
Wimdu META Customer Support

Oceniono na 1 z 5

Been about 3 weeks and no reply

Been about 3 weeks and no reply, i canceled the apartment plans they said they would return my $2,000 US. So far no reply i sent abojt 6 emails.
What can i do? Amyone had same problem?.

7 października 2019
Opinia niezależna
Logo Wimdu

Odpowiedź od Wimdu

Dear Brayan,

Thank you for your feedback. We are sorry to hear about this.

Please note that Wimdu is a search engine that aggregates vacation rentals from various websites. As such, we're not the final contractor of a booking. The booking is done entirely on the provider's website and Wimdu does not take any payment from guests.

In order for us to help you further, you can send an email to: information@wimdu-meta.com

Best regards,
Your Wimdu Team

Oceniono na 1 z 5

Do not book with this company

Do not book with this company. The worst customer service I have ever experienced. It was apparently our fault that we had to pay for new locks of an apartment that was not fit for purpose. Disgusting customer service.

25 października 2018
Opinia niezależna
Oceniono na 1 z 5

I was also scammed by a day late…

I was also scammed by a day late check-in due to some 'family crisis' of the host, so they walked away with more than 2k. Wimdu said they couldn't contact the host afterwards (of course, neither could I when the SIM has long been discarded) and I must contact my bank even though the money was paid to Wimdu to hold in escrow. This was for a 2 and a half week booking. The host did not cancel through their website like he should have, sent me an email on the side. And due to this, with the delay, he got all the money and I got left with having to find somewhere else on a Friday evening. This has happened before to others yet they've done nothing to close this loophole. The 'charming flat' has now been pulled from their website - was probably not even owned by the host.

I cannot believe they're allowed to operate. But with them shutting down, at the end of 2018 as reported by Techcrunch yesterday, be AWARE to not book though them. Unfortunately Berlin is far for me to go to go knock on their office door.

28 września 2018
Opinia niezależna
Oceniono na 5 z 5

Vitican city

We was coming to Italy we need some where to stay family member gave me Wimdu I tried their website could not believe the apartments on offer we where please and delighted what I chosen would come again, with my family great nine days and would be through wimdu.

Donna

23 sierpnia 2018
Opinia niezależna
Oceniono na 4 z 5

Had no problem with the booking…

Had no problem with the booking experience.We were a bit disappointed with the property we booked as it was a lot more shabby than on the photos and needed some TCL.Also there was no TV as stated on Wimdu which we complained about to the apartment office so should now be amended on Wimdu.

21 sierpnia 2018
Opinia niezależna
Oceniono na 5 z 5

Better than their competitor!

My experience with Wimdu so far - two bookings through them - has been excellent. I find their website easy to use and the booking process reliable.
I will use them again in future.

20 sierpnia 2018
Opinia niezależna
Oceniono na 1 z 5

Please DO NOT RENT from Tara from 176…

Please DO NOT RENT from Tara from 176 Commercial Road in London>
I paid the studio in London hosted by Tara: 176 Commercial Road. The host was never there, they did not leave the key inside the keybox, Tara's husband was there and did not allow me to check in on the contrary was extremely rude with me. Wimdu employees did not take care of my situation, Wimdu gave the money to Tara and her husband without allow me to have my money as reimbursement due to this incredible situation with the host. They sent me a message that the host, Tara, will do the check in a day later when I obviously was staying in another place and paying extra for a bed and a roof in a city that was outside my country.
If I recommend Wimdu or Tara's place: NEVER.

4 sierpnia 2018
Opinia niezależna
Logo Wimdu

Odpowiedź od Wimdu

We are sorry to hear that the experience has not met your expectations, we will be happy to help you.

Please contact us through our Help section on our website or at +44 (0) 800 041 8185

Oceniono na 1 z 5

brug aldrig wimdu

Jeg ankommer til Berlin kl 15.30 og kl 14,30 aflyser Windu den lejlighed jeg har lejet. Det er sit søndag og jeg skal også se teater, så jeg bliver helt rundt på gulvet. Wimdu kan nu tilbyde mig en anden lejlighed dom over dobbelt så dyr. Rigtigt dårlig situation. de tilbyder mig nu også en løsning hvor jeg kan få et hotel som billigere end den foresåede lejlighed og det siger jeg så ja til, Problemet er at jeg nu lige pludselig i forvirringen har booket to lejligheder, Ifølge Wimdu hænger jeg nu på begge lejemål og kan ikke ifølge Wimdus regler aflyse. Så rigtig dårlig service.

15 lipca 2018
Opinia niezależna
Logo Wimdu

Odpowiedź od Wimdu

We are sorry to hear that the experience has not met your expectations, we will be happy to help you. Please contact us through our Help section on our website or at +44 (0) 800 041 8185

Doświadczenie Trustpilot

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