Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I tend to only use local biz for my sites, pipe 10 are one of them. Eggs in one basket and so on. Support replies sometimes are a bit curt and abrupt but nothing to get too offended over.

Oceniono na 5 z 5

We’ve used Pipe Ten hosting for several years, after migrating from another hosting provider. There are 3 core things we want from our website hosting: reliable servers, good price, good support w... Zobacz więcej

Oceniono na 5 z 5

We migrated nearly a year ago to Pipeten and they guided us through every step. They understood how important our website is to us, and pro actively ensured everything went perfectly. The support and... Zobacz więcej

Oceniono na 5 z 5

We turned to Pipe Ten when our existing web host let us down. Our technical experience is limited, but the Pipe Ten team has guided us through the steps toward getting our new website online - and we... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja konsultingu biznesowego i IT
  2. Przetwarzanie chmurowe
  3. Ochrona komputerów
  4. Dostawca usług internetowych
  5. Hosting internetowy

Napisane przez firmę

Pipe Ten specialise in the orchestration of cloud infrastructure. They empower developers to focus on their craft by helping them deliver application experiences that are efficient and secure, whilst giving business owners peace of mind and help accelerate their success.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

114 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(114)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

I tend to only use local biz for my…

I tend to only use local biz for my sites, pipe 10 are one of them. Eggs in one basket and so on. Support replies sometimes are a bit curt and abrupt but nothing to get too offended over.

7 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

Fast Reliable HTTP2 Services

I've been thinking about making the jump to a private cloud server for some time due to the expense and the seemingly more complicated setup.
The Pipe Ten team did the website transfers and setting up the domains as part of the optional support package. I am very pleased with the page speeds and the future-proof hardware.

10 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Domain Moving

Hi I recently had to move domain to new hosting within Pipe10 and then to install WordPress and upload a new site. Jamie at Pipe10 made this all so easy and supported me all the way. What might have been quite stressful was made comfortable with the help I got. Much appreciated.

11 października 2022
Opinia niezależna
Oceniono na 1 z 5

My partner unfortunately died…

My partner unfortunately died unexpectedly and am now locked out of our account. Cannot reset password as the account is setup with a different username to our main email apparently. Totally over the top data protection in the circumstances. Especially as they are still sending invoices etc to our main email. Avoid unless you want headaches around actually accessing your accounts.

2 października 2022
Opinia niezależna
Logo Pipe Ten

Odpowiedź od Pipe Ten

I'm sorry to hear you're having trouble accessing your account in this difficult time. We do have a bereavement policy exactly for this situation which can be found at https://www.pipeten.com/support/policy/core/bereavement/ however if you are still receiving invoices via email you should be able to gain the access details to your account. Please get in touch via https://www.pipeten.com/contact and we will be more than happy to help.

Oceniono na 5 z 5

Top level support

I recently needed to change a web domain from .uk to .com.

I had no previous experience in this so it was quite daunting.

The support member who was helping me, Jamie, provided great answers and guidance with my long list of questions.

PipeTen support provided responsive and clear advice and I cannot recommend them enough.

16 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Pipe Ten Web Hosting Excellent Customer Service

I've used Pipe Ten for a number of years now for web hosting. I've found customer support has always been extremely good with numerous issues where I've needed help. Recently I've added a couple more domains and Jamie has been great sorting out the difficult installations of the Content Management System software I'm using. This is complex stuff for me. But once it's installed I can usually build a satisfactory website. I have every confidence in Pipe Ten and find they are conscientious in working to find solutions. The ticket raising system and communication I have found to be excellent and well managed with very reasonable response times. A great company.

5 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

These guys are amazing

These guys are amazing. Always so attentive and helpful, they understand the value of customer service, they look after their systems really well but without being obstructive, they just explain very well as to why things need to be done in a particular way to keep things secure. I've never felt patronised or an inconvenience like I have done with many hosting companies. I've been with them for many years now and I would still highly recommend them as one of the best.

17 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Mailbox size issue resolved

Just had a mailbox size issue which was resolved within a couple of hours, the delay being more down to me being away from my PC. Always found Pipeten to be very helpful.

12 listopada 2021
Opinia niezależna
Oceniono na 1 z 5

Customer Support ????

Please do not use Pipteten if you want to ever talk to a person or if you want technical support. They cannot talk to anyone because of "data" issues. They cannot use live chat for technical support becuase of "data" issues. This has to be the worst customer support in the UK. They have zero interest in helping anyone with problems. I have waited for over an hour to get working again and still nothing.

11 listopada 2021
Opinia niezależna
Logo Pipe Ten

Odpowiedź od Pipe Ten

Hi Funbox,

Yes unfortunately we are unable to provide any technical or account specific support over the phone or live chat due to privacy and data protection.

I've looked into your support ticket from today and all requests were all responded to in minutes not hours. The initial reply was less than 5 minutes in which our operator asked you for some more detailed information so that we could help you. It appears it took you quite some time to provide the specific error message that you were experiencing and when you did I can see that a response with a resolution was sent within 1 minute.

I'm sorry that you felt your support experience was inadequate enough to prompt you to leave a negative review. It can be difficult to provide an instant resolution without having all the information regarding a particular situation. We will certainly review how we can tackle such scenarios differently in the future.

^Gavin

Oceniono na 5 z 5

Years of great service and reliable hosting

We've used pipeten for hosting our sites for 10+ years and have always found them very supportive: quick to respond when we have a problem, quick to find a solution. A great level of service that makes it very easy to recommend them.

16 kwietnia 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent value & support

We have used Pipe Ten for a few years now and they are great value for money.

The support is excellent and will help with any issues at all, and will spend as much time as needed to get things solved.

Highly recommend them

2 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent service

I’ve been using Pipe Ten for my hosting requirements for years, and have always found them reliable, helpful and quick to respond. Whether sorting out problems, upgrades, or just answering my questions, I’m confident in the speed and accuracy of Pipe Ten’s response.

4 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Good Service Good Choice

We've been doing a load of work on our website to develop a webshop. As part of the work we've used PipeTen to install our SSL certificate and also had to install plugins into our site. During this time we've had to communicate with PipeTen over a number of issues as we're novices and they have been really quick and helpful. Weve used the support ticketing system and they have always been right on it sorting out our issues quickly without keeping us hanging around. Good service. Good Choice.

4 listopada 2020
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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