Oskastore 

I have been looking at a jacket on line on the st Ives website and was not sure about the sizing the colour etc so I emailed the store for advice and I have to say Anna the lady whom I was corresponding with was fantastic .
The help she gave me was absolutely amazing ,she even went out her way to show how the jacket looked when worn on herself and emailed me the photos .
My emails were answered very fast and efficiently.
The service excellent .
Thank you Anna

The three pieces of knitwear I have bought from Oska have stretched so much that they are wearable. The first time, I thought I imagined it. The second time, I returned the garment and was given a credit note. The third time, more fool me for doing it again. I hope this is helpful if you are considering buying knitwear from Oska

Really stunning pair of trousers (wide leg pinja trousers). You have excelled yourselves on these! They are old friends already! Thank you for excellent service. Jo

Two suggestions about deliveries

About delivery - have place at the time of order to make alternative arrangements if no one at home

More notice of delivery time - the email with the time slot arrived a few hours ahead of the delivery - too late to make alternative arrangements particularly for people who work

And also - could you give more information on colour - I usually buy oKsa, don't know the terms they use for this season's colours - and photo on website often not a good guide. Could you have a swatch of colour with their label?

Don't understand your invoice - it doesn't add up - I think you owe me some pence, and what is UK charge?

Excellent service - prompt delivery - good product

I bought the same item in two sizes and therefore had to return one. Delivery was efficient but I live some distance from the town centre/post office and found it difficult to make the 7 day return deadline. Jaeger have a much more customer friendly 10 day deadline and use DHL to collect returns (called an authorised return). This makes shopping from them easy and I buy a lot. Much as I love Oska clothes, I am more likely to buy in the one local shop stocking (a limited supply of) them because the risk of being unable to comply with returns rules is too high.

Prompt service, carefully packed, and, as I had expected, beautiful quality garment.

Fast and Amazing service from OSKA Store, used to use the JulesB site but for OSKA this enables me to get the right item every time!

Great customer service and fast delivery!

Great online experience!