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I bought a bag I have always loved and it's quite good.

Not surprised to hear M&S share down today, I've thought for a long time the quality is no longer in the majority of products, not clothes or food

I ALWAYS FIND WHAT I WANT IN MARKS & SPARKS LOVE SHOPPING IN THERE ANY TIME

I think their clothes line lacks the quality of old. I do wish they would sell jogging bottoms with a pocket (preferably zipped)

Excellent site, I would buy from there more often if I didn't have to pay for delivery.

I ordered flowers to be delivered for an important family occasion. They did not turn up on the day and M&S simply provided the courier's number for me to call. I spent over an hour on the phone to the courier, mostly at a premium phone rate, but the flowers were never traced. I chose M&S because I thought I could rely on them. I could not. It was extremely upsetting that the flowers I thought I had sent were never delivered. M&S refunded me and gave me a £5 voucher but this did not begin to compensate for the distress caused.

no one can compare when it comes to quality at the top customer satisfaction at the ready always

Product quality especially mens clothing is now poor compared to previous years.Socks and underwear in particular quicky lose their shape and become baggy
The company have gone down market and traded quality for profit

I purchased a few products in their stores and it's always been a top-notch experience.

the prices are far to high for the middle class person

Brilliant service every time...trust M and S for quality every time

Always find what I want

The service is just right for us, the products are the ones we need, and the value is very good.

need to widen the aisles so theres room for all of us and the thousands of rich widows crowding the stores

I love M & S and shop there a lot

usually shop online with M&S as nearest branch over 20 miles away. Service prompt and clothing good value

Have purchased a few item's from the M&S site found them to be very reliable and very speedy and would use them anytime .

Good range of products but as I live in Europe the postage and packing is pricey if I only order one item

It does what it says on the box..every time..

I cant fault Marks & Spencer, shopped there for years & always been satisfied with the quality of items i have bought, Yes they can be a bit dearer sometimes than other stores but you get what you pay for.