Generator Guru - Parts & SparesRecenzje 

These guys are the best. Every time I go to them I get credible help in diagnosing my generator electrical issues. They respond quickly and help me solve my problems as well as give great advice.

We have used this company in the UK for years for parts and have had great service all parts easy to find on website and delivered fast.the sevice went up to another level when I contacted them for technical support. The worked with me to diagnose the fault with my generator providing easy to understand videos and a list of readings to provide so they could diagnose the problem responce time sent question at 11pm had responce by 7am next morning. Can't thank or praise the team enough.
Richard UK

This place is great!! They have great prices, fast shipping , and respond to any emails in a timely manner. I hope to us them again for future parts. A+++

Brilliant and fast .
. Looked everywhere on the internet
To find the information I needed for my gen and nothing specific, all AI guess work. Found these guys , sent email and information spot on .

Robert did a awesome job was out there fixing our walk in and scared us very friendly and did a great job thank u from checkers in Lynn haven FL

Great company, new carb and gasket set for my generator was easily found and ordered on the website. Super fast delivery as well. Highly recommend.

Great company. Listed all parts for my generator by type. Offered free advice on oil type, as well as great prices, fast delivery and top quality parts.
First time customer, but unless they do something very wrong!, They've got me for life.

Keep up the good work and thanks for the fantastic service.

Paul

My experience was excellent, I chain of emails back and forth because in truth I wasn't clear in what I was needing or looking for. I am of a certain age where technology especially IT defeats me. I narrowed down what I was needing with the help of Joe then the lovely Jane called me we ironed out the details and I got exactly what I needed and the generator is back up and running. Helpful, friendly, full of knowledge and experience. And best of all kind and patient, thank you.

Etter bestillingen følte jeg litt på at kanskje dette var spam, ikke klarte jeg å spore forsendelsen og leste litt negative omtaler på nettet. Der tok jeg feil! Pakken kom utrolig raskt etter bare 5-6 dager, tenningslåsen som jeg bestilte var akkurat slik den skulle være👍🏻 luftfilteret ser ut for at det er litt for lite, men der kunne jeg vel ha sjekket litt bedre selv også før bestillingen. Alt i alt meget fornøyd.

i have been trying to order carburater and gaskets for predetor 4375 gen with 63963 motor. if u take pay pal e-mail me to order

Good old fashioned help,great to have an actual person reply.
good helpful advice,weren`t just after your money,knew what the problem might be,great highly recommended.

Contacted for both of my generators for advice and parts. Very responsive , quick and friendly service. I especially like the online troubleshooting videos. Parts availability excellent.

I had a generator with no ID numbers after sending pictures of the unit they were able to confirm just what I had and what part I needed.

Second time I asked them for advice and got a quick response. Within the hour they confirmed my idea. Bought them 3 koffie for this fast reaction. And will contact them again for my next generator issues..
Great work, keep it up.
Robert from Holland.

Best customer service ever! While it was not the most perfect transaction, and one shipment got lost in delivery, their efforts to remedy the situation and provide us with what we needed to repair our ancient generator were remarkable. Generator is now running and ready for winter! Jane is the best! I would recommend generatorguru.com to anyone who has a generator that needs hard to find parts.

My 2008 era low noise 1000 Watt Craftsman generator has a great Mitsubishi engine, and needed an out-of-production replacement fuel line to replace the dry rotted one.
And was giving significant fitment kick back (two different I.D sizes on each end, 90 degree bend within 2.5 cubic inches) to just create my own 90 degree angle tubing using super thane tubing and brass elbow combo. Ugh.
The generator sales dept. spent the time looking for a parts resource here in USA, and emailed back three links to successfully order the exact part number piece in Florida, they are on the way here to Fairbanks, Alaska now.

Very pleased with the customer service provided, they are now my first choice for future parts supply

Jane was very helpful. I got the parts I ordered and she sent me torque specs and valve clearances. I was all good.

I had a bad petcock on my Duromax XP5500. Amazon had sent me the wrong one when I bought one from them. A google search took me to generatorguru.com.
The one they sent did not fit BUT …after I provided the requested pictures they sent me the needed part at no extra charge. And I live 6000km away! Would highly recommend this company.

A fantastic web site offering advice and tips and easy to search but best of all I ordered a part in error and they were so helpful in how to return it etc. No quibbles and it was all my fault too. Definitely recommend them for parts and advice.