Floridacarhire Okay have used this company on several occasions in the past and always found their customer service to be great. My experience on this occasion is not up to usual standards, have tri... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our holiday was nearly cancelled due to rental car problems. Our chosen Chrysler / dodge minivan is now no longer suitable for hand control operation due to internal vehicle changes. We spoke direct t... Zobacz więcej
We have used Florida Car Hire for extended rentals for the past few years. We always get fast attention, great prices and 100% reliability. They think about what we want and make sure that they provid... Zobacz więcej
Compared many sites and found this to be very competitive. Initially used the 'live chat' facility to answer a number of queries and found it quick and useful. Then spoke on the phone to Robert to dis... Zobacz więcej
Informacje dotyczące firmy
O FloridaCarHire.com
Informacje przekazane przez różne źródła zewnętrzne
- UK Based Call Centre
- Fully Insured Vehicles
- Fast Voucher Dispatch
- Book Now, Pay Later
- Friendly Knowledgable Staff
- Lowest Price Guarantee
- Fully Insured Vehicles
- Fast Voucher Dispatch
- Book Now, Pay Later
- Friendly Knowledgable Staff
- Lowest Price Guarantee
Dane kontaktowe
4,2
Dobra
485 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Floridacarhire
Floridacarhire
Okay have used this company on several occasions in the past and always found their customer service to be great.
My experience on this occasion is not up to usual standards, have tried all methods of communication to engage Floridacarhire to be left frustrated and some what bemused.
3 kwietnia 2018
Opinia niezależna
Disgraceful customer service
I booked two vehicles with this company in March, for two Alamo cars, As I wanted further information I sent three e mails and five phone calls
yes five, and left messages each time over the last three weeks,to the number on there website ie 08006897171,on each phone call I was informed
(recorded message we will get back to you) I am still waiting.
I got on to Alamo direct and my e mail was answered within minutes,
Florida car hire your customer service is the worst I have ever experienced,a joke, stay clear of this company.
16 maja 2017
Opinia niezależna
Shocking customer service
Shocking customer service, impossible to get hold of anyone. I am too angry to even bother explaining the whole mess this company made of our booking. They don't bother responding to calls/ emails. This company is diabolical, just want your money.
12 maja 2017
Opinia niezależna
Odpowiedź od FloridaCarHire.com
Dear Miss/Mrs May
Whilst we thank you for taking the time to review our business we feel that you approach to our service is unfair. You have an ongoing complaint which was as a result of the supplier which is still ongoing. We will continue to fight this on your behalf. Bearing in mind your complaint was as a result of Alamo's failings it may have been more prudent to have directed your complaint to them.
We have a proven track record in providing a great service and are saddened that you feel this way. We will revert again as soon as the supplier replies to our escalated complaint.
Best Wishes
Steve White
Media Relations Manager
1st class
Used these guys a few times now, no hidden extras when you go to pick your car up, easy to deal with, if you want a car in Florida with no hassle and no hidden charges then use these guys.
22 stycznia 2017
Opinia niezależna
Excellent company
Been using Florida Car hire for many years now, I actually believe to be nearly 12 . Have checked prices with other companies but I've always found FLorida car hire to be still the best.
Just returned from Florida, had car hire from them, yet again and just booked another for next year. Thanks Rob for a splendid job.
7 października 2016
Opinia niezależna
Good advice
Rob who dealed with our car hire was very helpful and advised use on the best car that was suited to our needs
16 września 2016
Opinia niezależna
Excellent rates
Fast service and good value. Easy to hire and no problems at rental desk. Top service. A++
3 września 2016
Opinia niezależna
First car class rental company
I have used Florida Car hire on many occasions and have always been well satisfied. They have always been courteous and helpful and provided the vehicles as requested.
28 sierpnia 2016
Opinia niezależna
Booking process.
As always , the simplicity of the booking system is so easy to understand.
31 lipca 2016
Opinia niezależna
Great price, easy booking
Best price for Alamo car hire, easy booking process just hope that from here on in it continues to be.
20 lipca 2016
Opinia niezależna
Great service.
Easy to search for requirements, easy to book & voucher emailed to me quickly.
19 lipca 2016
Opinia niezależna
Excellent customer service!
I have used Florida Car Hire on most occasions when travelling to Orlando - on this occasion dealt with Rob who was extremely helpful and knowledgeable - when friends ask me about car hire for their trip to Orlando I always tell them to try FloridaCarHire -
12 lipca 2016
Opinia niezależna
Service
Easy to use website. Cost of required vehicle very competitive. Have not used it yet but like the ability to use an on-line check-in.
3 lipca 2016
Opinia niezależna
1st impressions last
At 1st sight the prices are brilliant. However no one answered the customer service number when called repeatedly, also 10% off voucher/coupon code on Facebook did not work. Also, voucher is not real-time, which can cause anxiety if one books a car close to their travel date.
So in summary a competitive offering for Florida rentals with great prices (often better than other websites) but customer service lacks the personal feel and does not respond quickly to email queries.
1 lipca 2016
Opinia niezależna
Excellent service so far!
First time I have used Floridacarhire.com and please with their service so far. Any request for contact to be made was very prompt and they did a great deal on beating a competitors price on the same type of rental. Hopefully the rest of the hire process goes as smoothly.
20 czerwca 2016
Opinia niezależna
Booking car hire July 2016
I found the website v easy to use. My request was more complicated as it involved a different collection and drop off point.
The company I was assigned to was well know and the price was significantly lower than going directly to their web page.
I appreciated the clear outline of what was included.
The voucher was expected within two weeks and it arrived within 12 hours .. Service so far is great.
Now looking forward to e holiday and hope that the pick up is as smooth as the on line experience to date,
19 czerwca 2016
Opinia niezależna
Very easy transaction.
Very easy process on line and very helpful on the telephone.
17 czerwca 2016
Opinia niezależna
good
very good so easy it took 10 min at the most the only thing i say is they dont tell you if you have paid on any of the notes i have ask but ,
but very good we will use them again thank you
16 czerwca 2016
Opinia niezależna
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