ACE Cash Express Recenzje 

10 836
Wynik TrustScore: 4.5 na 5

4,5

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My name is Steven and I'm giving a FIVE STAR review for Ms. Ashley Borunda in San Antonio, TX (Store #584). Today I encountered customer service on a level of excellence that is a rarity. Not only di... Zobacz więcej

Oceniono na 5 z 5

Benita was awesome. She is always polite and friendly toward my elderly father and I. She treats military veterans with kindness and respect.

Oceniono na 3 z 5

I was having trouble making my payment on my installment loan. When calling corporate, don't press one because their computers will be down and they can't help you. I finally pressed 2 and was able ta... Zobacz więcej

Oceniono na 5 z 5

Ana Rodriguez is the ABSOLUT BEST EMPLOYEE PERIOD!!! She so calm and very great mood always and very good at her job, such a GREAT PERSONALITY, SO AWESOME GIVE HER A 12 OUT OF 10

Informacje dotyczące firmy

  1. Pośrednik finansowy

O ACE Cash Express

Informacje przekazane przez różne źródła zewnętrzne

ACE Cash Express, Inc. is a leading financial services provider, specializing in short-term consumer loans, bill pay, and prepaid debit card services, as well as one of the largest owner operator of check cashing stores in the United States. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by gaining convenient, immediate access to financial services.

COVID-19 Update:

To our customers,

Thank you for your continued patience as we navigate this unique situation together. We'd like to update you on the status of store operations. In many areas of the country, shelter-in-place orders have been issued. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open so long as we are safely able to do so.

Our stores have been able to stay open primarily because our front-line associates understand the importance of serving you and choose to do so. We want to assure you we have taken precautions to keep our store employees safe and healthy. If you are feeling sick, please stay home. If you are feeling well and do visit our stores, we appreciate you standing at least 6 feet away from other customers for everyone’s safety.

Additional details about ACE Cash Express store locations and updates can be found on our website. For the latest information about COVID-19, visit the CDC’s resource center.

Our number one priority is protecting you, our employees, and the communities we serve. Should you prefer or need to stay home, support is also available at 1-877-ACECASH or customerservice@acecashexpress.com. We're working hard to be here for you if you need us.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

11 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(10 836)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 31

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A SMART MOUTH

My name is Steven and I'm giving a FIVE STAR review for Ms. Ashley Borunda in San Antonio, TX (Store #584). Today I encountered customer service on a level of excellence that is a rarity. Not only did Ashley field all of my questions and concerns with proficiency, she did it in a manner that saved ACE a customer. That was the impact of her service. It is my hope that ACE values the true treasure they have in Ashley and repositions her to shine as the true star she is.

23 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Ace cash express in Victoria

Ace cash express in Victoria, Tx has a friendly lady that works there. I didn't get her name. She was helpful n I would definitely return. Many blessings to that place

2 czerwca 2026
Opinia niezależna
Oceniono na 3 z 5

Trouble making loan payment

I was having trouble making my payment on my installment loan. When calling corporate, don't press one because their computers will be down and they can't help you. I finally pressed 2 and was able talk to someone but he couldn't help because the loan was made in store. I went in store and they gave me no options. I don't know what to do know.

2 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

I give Von a 10 stars

I give Von a 10 stars. She was the bomb she had such a great customer services. I If you like great customer services and some one who will go out their way to help you, VON MZ VON... The corner of Parker & New Halls Ferry.. Thank You Mz Von you are the shizzzzzzippp.
Thank you moma,
Bianca Womack

21 maja 2026
Opinia niezależna
Oceniono na 1 z 5

They charged me a $30 fee on a $600 check insurance check

I just got out the hospital I go and cash my kidney medicine check for $608.70 go into the check cashing place one person in line with just me the lady takes almost 40 minutes behind the counter then she comes back and says it's not a payroll check I got to charge you $30 I needed my medicine so bad I went ahead and cashed the check but I was real upset and still upset on how they can charge me a large fee when it's an insurance check this is bad business I am disappointed as a customer I'm going to file a complaint cuz I feel like that is a rip off and if they can't cash checks at a reasonable price they need to close their business

28 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

I recently visited this check-cashing…

I recently visited this check-cashing location and had a great experience. Jose assisted me with obtaining a payday loan, and his customer service was truly excellent. He was professional, patient, and made the entire process smooth and easy to understand.

What stood out most was how helpful and respectful he was throughout the interaction. It made a potentially stressful situation much more manageable.

I definitely plan to return in the future and will be referring my coworkers as well. Highly recommend this location, especially if you have the chance to work with Jose!

28 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Thank You Ms. Sibhon!

Ms. Sibhon (S. Post Oak location) was so personable and professional! Her customer service was truly AMAZING! She went the extra mile(s), and took the much needed time to assist me, and with a beautiful smile and a great sense of humor! Thank you again Ms. Sibhon!

24 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Castor oil lady

Hello. I have had the most customer service from the location on memorial dr. I had never been to a checking place because I thought you the customer would be ghetto honestly. Brittany and Shirley were super patient and helpful beyond what I expected. Thank you to the both of you! From the Castor oil lady Iris. Customer service is almost extinct unfortunately/ not from these 2 ladies!

10 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

This is another actor they denied me…

This is another actor they denied me for having to many bank accounts Ok where's the proof I took a screenshot I will post online for folks to witness this company doing what they always have!!!

21 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Professional demeanor and thoroughness in providing the service.

My experience with the clerk, Bianca, at the 72nd and Michigan Road location has been excellent!

Bianca is very efficient in the performance of her cashier duties, highly professional in servicing her customers request, very pleasant in her demeanor and is an excellent example of the customer service that ACE CASH EXPRESS provides to its customers.

16 stycznia 2026
Opinia niezależna

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