Recenzja Trustpilot
4 gwiazdki: dobra

Oby jak najwięcej osób tu zaglądało

Myślę, że to dobra sprawa... Ale jak to się ma np. do takiej pseudo firmy, jak Very Voga??

Odpowiedź od Trustpilot
Hi Weronika

Thank you for your review of us. We appreciate that you encourage other people to use our platform and that you think our work is a good thing. We value your feedback. We are a little bit in doubt about what you are raising a concern about, but we would like to provide you with a better insight into our efforts to maintain a trustworthy platform. However, we would first like to emphasize that you are welcome to use our Whistleblower function if you have suspicion about misuse of our platform; you can do so by writing an email to compliance@trustpilot.com along with the relevant documentation. You can read more about our Whistleblower function here, if you'd like: https://support.trustpilot.com/hc/en-us/articles/223256747-Does-Trustpilot-have-a-whistleblower-function-.

Since Trustpilot is an open platform we do not monitor reviews unless they are reported. We believe that every review is valuable. However, to avoid misuse we have some guidelines that may be the reason for a review being reported or notified. In order to ensure compliance with our guidelines we have a number of processes that help identify and remove false reviews. Examples of this are our scanning software, which – among other things – try to ensure that the reviews on our platform reflect real purchase and service experiences. In addition, we have our dedicated Compliance team as well as the strength of our community who help us by notifying us of fake reviews or fraudulent behavior. If you feel like it, you can read more about our efforts to secure credibility on our platform here: https://support.trustpilot.com/hc/en/articles/207113087-How-secure-vi-at-reviews-p- % C3% A5-Trust-Pilot is trov% C3% A6rdige-.

I hope this provides you with a better insight into how we try to maintain the integrity and credibility of our platform. Regardless, we appreciate your feedback and your interest in helping us improve our platform. You are always welcome to come back again another time and share your experiences with us and our community here at Trustpilot – if you should feel like it.

Best regards
Jeanette
Trustpilot Support