wyselondon.com Recenzje 401

Wynik TrustScore: 4.5 na 5

4,6

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Oceniono na 5 z 5

Just bought the Marnie long sleeve top in pink and toffee stripes. I love the really long sleeves with thumb hole as I’m 5’9” and frequently sleeves come short. I’ve two other Marnie tops in other col... Zobacz więcej

Oceniono na 5 z 5

I’ve been an on-line Wyse customer for a while and finally visited the Marylebone High Street store today. Rebecca and Maria were so welcoming and helpful and really enhanced my shopping experience.... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I used to love Wyse. However, many of their clothes no longer have the slightly quirky factor and just look ordinary and a bit shapeless on their website, which makes them expensive. I visited their s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have shopped at Wyse London for quite some time now. It is a brand I have come to love and trust for its quality of clothing that delivers a style and fit that suits my lifestyle. From customer serv... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

Napisane przez firmę

Wyse London is a womenswear brand with joie de vivre. Whatsapp | +44 7874 685848. Email enquiries@wyselondon.com. Tag us #wyselondon.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

401 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Returns so much better now

Really pleased that you have made the returns process so much easier, finally money is refunded very promptly which is a huge improvement on previous practice!

23 stycznia 2026
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you so much for your kind feedback! We’re delighted to hear that you’ve noticed the improvements to our returns process. Making refunds quicker and hassle-free for our customers was a top priority, so it’s great to know this has made a real difference for you. We truly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Lois Top Edinburgh Service

I visited the Edinburgh store today and was served by Lois. She was fantastic helping me to try different styles. She was so enthusiastic about the clothes and knew how to put them together. It’s going to be a new favourite for me I can tell. Many thanks

22 stycznia 2026
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you so much for taking the time to share this lovely review!
We’re absolutely delighted to hear about your experience in our Edinburgh store. Lois will be thrilled to know how much you appreciated her enthusiasm, styling expertise, and support in helping you find looks you love.

We’re so glad the store is becoming a new favourite for you already, and we can’t wait to welcome you back again soon. Many thanks for your kind words!

Oceniono na 5 z 5

A great visit to the York store today

A great visit to the York store today. Lovely to chat to the team there, really helpful. Will be back soon.

17 stycznia 2026
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you so much for your lovely review! We’re delighted to hear you had a great visit to our York store and enjoyed chatting with the team. They’ll be thrilled to know their help made a difference. We really appreciate your kind words and can’t wait to welcome you back again very soon!

Oceniono na 5 z 5

Fabulous customer service

I usually browse online but today I visited the Wyse store in Southwold. The staff were amazing, so welcoming and friendly. Whilst remaining professional they couldn’t do enough to help us. Finding our size, looking online for sizes, putting items in the changing room ready for when we were ready. A fabulous shopping experience. They all looked great too, in their beautiful Wyse clothing!

13 stycznia 2026
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you so much for taking the time to share this lovely review

We’re absolutely delighted to hear you had such a fabulous experience in our Southwold store. The team will be thrilled to know their warm welcome, attention to detail, and extra effort made your visit so enjoyable. We’re big believers that great service is all about those thoughtful touches, so it’s wonderful to hear they hit the mark.

And we love that you noticed their Wyse outfits too — they really do wear the brand beautifully! We hope to welcome you back again very soon, whether you’re browsing online or popping into store. Thanks again for your kind words

Oceniono na 5 z 5

Phone order York

Ordered a jumper over the phone from the York shop. They were extremely helpful and friendly.

8 stycznia 2026
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you so much for your lovely review! We’re delighted to hear that our York shop team were helpful and friendly when you placed your phone order. We hope you’re enjoying your jumper, and we look forward to welcoming you again soon!

Oceniono na 5 z 5

Outstanding Customer Service

I am usually an online shopper as I sadly don’t live anywhere near the Wyse stores. I phoned the Marylebone store looking for an item that I could not find online . The staff were outstanding, friendly and so helpful. They found me the item I needed and even checked other stores for colour availability. My item arrived a few days later and I cannot thank them enough. I hope one day that I can visit the Marylebone store in person.

4 stycznia 2026
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you so much for taking the time to share such a thoughtful review. We’re absolutely delighted to hear about your experience with our Marylebone team — they’ll be so pleased to know how much their help meant to you. Going the extra mile to find the right item (and colour!) is exactly what we love to do, especially for our customers shopping from afar. We’re thrilled everything arrived safely and that you’re happy with your purchase. We very much hope you’ll be able to visit the Marylebone store in person one day — you’ll always be warmly welcomed!

Oceniono na 5 z 5

A great brand

A great brand ! I always find something that I love every season .The clothes are very wearable and a little different.I like that they have honest reviews which are very helpful. The customer service is also very good which makes a big difference.

6 stycznia 2026
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you so much for this lovely review! We’re thrilled to hear that you find something you love each season and that our styles feel both wearable and a little different—that’s exactly what we aim for. It’s also great to know our honest reviews help you shop with confidence, and that our customer service made a positive difference. Your support truly means a lot to us, and we can’t wait to share many more collections with you

Oceniono na 5 z 5

Beautifully made garment

The garment is just perfect - looks just as advertised. The attention to detail is amazing. The texture feels great - light and yet warm (that’s the silk in it!)
I confess to waiting for the sales and I just got lucky it was available in my size.

26 grudnia 2025
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Odpowiedź od wyselondon.com

Thank you so much for your wonderful review! We’re delighted to hear that the garment met your expectations and that you appreciated the attention to detail and the feel of the fabric. The silk blend really does make a difference, and we’re glad it came through for you. It’s great to know you were able to find it in your size during the sale — sometimes a bit of luck makes it even sweeter! We truly appreciate your support and hope you enjoy wearing it for a long time to come.

Oceniono na 5 z 5

Fast delivery

Fast delivery, great quality products and easy tracking of delivery and returns.

26 grudnia 2025
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Odpowiedź od wyselondon.com

Thank you for taking the time to share your feedback! We’re so pleased to hear that you were happy with the delivery speed, product quality, and the ease of tracking and returns. Providing a smooth and reliable experience is very important to us, so your comments are truly appreciated. We hope to welcome you back again soon.

Oceniono na 5 z 5

Excellent service

Excellent service

26 grudnia 2025
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Odpowiedź od wyselondon.com

Thank you for your kind feedback! We’re really pleased to hear that you received excellent service. Your support means a lot to us, and we look forward to helping you again in the future.

Oceniono na 5 z 5

Great Customer Experience

Victoria was incredibly helpful re sending back a sweater. Makes such a difference to have excellent customer services…./

27 grudnia 2025
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you so much for your 5★ review! We’re delighted to hear that Victoria was able to help you with returning your sweater and made the process easy for you. Providing excellent customer service is something we take great pride in, so your kind words truly mean a lot. We’ll be sure to pass on your feedback to Victoria, and we hope to assist you again in the future.

Oceniono na 4 z 5

Excellent customer service

The item purchased (Suzie coat) did not suit me and was returned. Customer service excellent and refund prompt.

28 grudnia 2025
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you for sharing your experience with us. While we’re sorry to hear that the Suzie coat wasn’t quite right for you, we’re pleased to know that our customer service team was able to assist you smoothly and that your refund was processed promptly. We really appreciate your feedback and hope to have the opportunity to help you find something that’s a perfect fit next time.

Oceniono na 5 z 5

Wonderful to have a Wyse store in…

Wonderful to have a Wyse store in Edinburgh .. and which is staffed by extremely helpful , knowledgeable and lovely staff . A pleasure to shop there !

17 grudnia 2025
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your visit to our Wyse store in Edinburgh. Our team takes great pride in creating a warm and welcoming environment, so it’s fantastic to know they made you feel at home. We look forward to seeing you again soon and continuing to provide the exceptional service you deserve!

Oceniono na 5 z 5

So wonderful to have a Wyse store in…

So wonderful to have a Wyse store in Edinburgh. Such engaging and helpful staff who made me feel very welcome.

16 grudnia 2025
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your visit to our Wyse store in Edinburgh. Our team takes great pride in creating a warm and welcoming environment, so it’s fantastic to know they made you feel at home. We look forward to seeing you again soon and continuing to provide the exceptional service you deserve!

Oceniono na 5 z 5

The team at Wyse Marylebone were super…

The team at Wyse Marylebone were super helpful. They saved me a lot of time choosing a dress for my wife.
Sarah found the right sizes and pulled out a good selection to chose from. Sorted.. I can relax knowing my wife's Christmas is sorted -( I hope she doesnt read this or I have unwittingly given the game away...)

15 grudnia 2025
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you so much for sharing your experience! We’re delighted to hear that the team at Wyse Marylebone made your visit enjoyable and stress-free. Sarah will be thrilled to know her efforts in finding the right sizes and curating a great selection helped you choose the perfect dress. We love being part of those special moments, and we hope your wife loves her Christmas surprise!
If you need any further assistance, we’re always here to help.

Oceniono na 5 z 5

Suzy Puffer Coat

Having bought this coat in wrong size online Victoria in Customer Service couldn’t have been more helpful in finding the right size in a store and getting it to me as it was sold out online. I am only 5.2 and it fits beautifully, I sized down to a 1. I cannot wait to wear it come Christmas Day! In the meantime it’s under the tree!

1 grudnia 2025
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you so much for sharing your experience! We’re delighted to hear that Victoria was able to assist you in finding the perfect size and getting the coat to you despite it being sold out online. It’s wonderful to know the fit is just right and that it will make your Christmas Day extra special! We love the thought of it waiting under the tree — what a lovely festive touch. Thank you for choosing Wyse London, and we hope you enjoy wearing your beautiful coat for many seasons to come.

Oceniono na 5 z 5

Comfortable and stylish

I’m absolutely delighted with my navy flat-fronted velvet Marianne trousers. They’re such a flattering fit, and at 5’4” I really like the slightly shorter leg — it sits perfectly. They look so pretty and stylish, and I already know they’ll be my go-to this party season and well beyond. Highly recommend!

24 listopada 2025
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Odpowiedź od wyselondon.com

Thank you so much for your wonderful review! We’re thrilled to hear that you’re delighted with your navy flat-fronted velvet Marianne trousers. It’s fantastic to know the fit and length are perfect for you and that they’ll be your go-to piece this party season and beyond. Your recommendation means the world to us, and we can’t wait to see you styling them for many occasions. Thank you for choosing Wyse London!

Oceniono na 3 z 5

Average experience

Quick delivery. Very slow response to returns, refunds and customer query

9 grudnia 2025
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you for your feedback. We’re pleased to hear your delivery arrived quickly, but we’re truly sorry that your experience with returns, refunds, and our response time fell short of expectations. This isn’t the level of service we aim to provide. We appreciate you bringing it to our attention, and we’re reviewing our processes to ensure things move more swiftly going forward.

Oceniono na 5 z 5

My query was regarding an error on my part was very quickly and positively resolved in my favour …

My query regarding an order was very swiftly responded to . Customer service has always been excellent and staff are so helpful. Nothing is too much trouble. A fantastic company

24 listopada 2025
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Odpowiedź od wyselondon.com

Thank you so much for your wonderful review. We’re delighted to hear that your query was handled swiftly and that you’ve consistently experienced excellent service from our team. Your kind words about our staff truly mean a lot — we’re always here to help, and it’s lovely to know that comes through. Thank you for your continued support; we’re so grateful to have you as a customer!

Oceniono na 5 z 5

Great retail experience at the St…

Great retail experience at the St John’s Wood Wyse pop up today. Everything beautifully laid out.

Bought a fantastic pink and burgundy striped jumper for my 19 yr old Daughter- super soft and a great fit -

8 grudnia 2025
Opinia niezależna
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Odpowiedź od wyselondon.com

Thank you so much for sharing your experience! We’re thrilled to hear you enjoyed your visit to the St John’s Wood pop-up and that everything was beautifully presented. The pink and burgundy striped jumper is such a gorgeous choice — we’re sure your daughter will absolutely love it. We really appreciate you stopping by and hope to see you again soon!

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