Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The porting and provisioning team really deserve a raise, they’ve been the most responsive part of this process.

Reakcja na opinię

Oceniono na 5 z 5

I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have know... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Voiceflex are excellent. Business number porting can be a headache, but these guys make it easy. Always happy to help, impressively responsive, and reliable. Special shoutout to Sean Walsh - he wen... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I worked with Steven who was exceptional from start to finish. He took full ownership of the process and made sure everything was seen through to completion, handling each issue as it came up wi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca usług telekomunikacyjnych

Napisane przez firmę

Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

173 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great provider, friendly & knowledgable

We have worked with Voiceflex for many years and have always found their service to be friendly an knowledgeable. They provide personal service with not automated bots, just real people :-)

12 listopada 2025
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Gary,

Thank you for the wonderful feedback and for working with us over the years. We’re really glad our friendly, human support continues to make a difference. We appreciate your trust and partnership!

Best wishes,
Donna

Oceniono na 5 z 5

Brilliant support !! Thank you.

Contacted Voiceflex with a problem and they were calm, supportive and helped me sort out a mess that another company said couldn't be fixed.
Massive thanks to Harry in billing, Toby and Lasantha in support, a credit to your company.

11 listopada 2025
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Karen,

Thank you for the wonderful 5-star review. We’re delighted Harry, Toby and Lasantha were able to help get everything sorted, especially after you were told it couldn’t be fixed. They’ll be thrilled with your feedback. If you need anything else, we’re always here to help!

Best wishes,
Donna

Oceniono na 5 z 5

Reliable service with top support

Very reliable service backed up by a top support team. The technical and number porting support are always top notch, Sam who normally helps me with number porting, has been extremely helpful recently with some particularly challenging number ports.

9 października 2025
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Odpowiedź od Voiceflex

Hi Harry,

Thank you for the fantastic review! We’re delighted to hear you’ve had such a great experience with our support and provisioning teams—especially Sam. We truly appreciate your trust and kind words!

Best wishes,
Donna

Oceniono na 5 z 5

Exceptional customer service

I spoke to Sam Roe this morning who was very helpful - exceptional customer service.

27 października 2025
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Eileen,

Thanks so much for the lovely feedback! We're really pleased Sam was able to help you – we'll make sure to pass on your kind words to him.

Best wishes,
Donna

Oceniono na 5 z 5

Service restoration

Lasantha Game Kankanamge from the Voiceflex support team really helped out our customer when they had been let down by a previous supplier. Quick and helpful responses with a positive outcome, thanks Lasantha.

22 października 2025
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Dan,

Thanks so much for taking the time to leave this review! We're really pleased Lasantha was able to help get things sorted for your customer, especially after they'd had a tough experience with their previous supplier. We'll make sure to pass on your kind words to him!

Best wishes,
Donna

Oceniono na 5 z 5

Great company to work with

Great company to work with. Excellent support and helpful staff.

16 października 2025
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Odpowiedź od Voiceflex

Hi George,

Thank you for your 5* review. Really appreciate the kind words. Our team will be thrilled to see this!

Best wishes
Donna

Oceniono na 5 z 5

Quick Responses to tickets

Quick Responses to tickets

Lasantha was quick to respond and gave me the required response.

16 października 2025
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Odpowiedź od Voiceflex

Hi Josh,

Thanks so much for the lovely feedback! Really pleased Lasantha could help you out quickly.

Best wishes,
Donna

Oceniono na 5 z 5

Helpful sales & Excellent porting

Jamie is always helpful and informative!

Also the number porting team is second to none! They always help me through the tricky ports.

25 września 2025
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Adrian,

Thank you so much for the fantastic review! We're thrilled to hear Jamie and the porting team have been so helpful—I'll be sure to pass on your kind words!

Best wishes,
Donna

Oceniono na 5 z 5

Excellent Support When It Matters

We’ve partnered with Voiceflex for many years and always value their support — such as Toby’s recent assistance guiding us through a complex manual configuration to minimise client disruption, a great example of their commitment to us and our clients.

10 września 2025
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Derek,

Thank you for your continued partnership and kind words! We're thrilled Toby could support you through a complex setup.

Best wishes,
Donna

Oceniono na 5 z 5

Voiceflex are a rare company today

Voiceflex are a rare company today, their people actually call you back and pretty much do what they say they will do, sadly I do not find this with many businesses anymore.

We had a migration for a client moving a number away from Entanet, that was complicated and messy.

Without Voiceflex Porting teams support the migration would have failed.

The client would have had to spend considerable sums on vehicle signage for a new number.

4 września 2025
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Neville,

Thank you for the fantastic review!

We’re so pleased our Porting Team could support you through the complex migration. It’s great to hear their responsiveness and reliability made a real difference.

Best wishes,
Donna

Oceniono na 5 z 5

I have worked with Voiceflex for many…

I have worked with Voiceflex for many years and always have outstanding support and advice. This was particularly noticed in a recent porting project that was taking place for a customer. The ports were not straight forward and required a lot of work from Voiceflex to move them over the line. Brogan communicated fantastically throughout the project and was happy to chase and escalate as needed. Thanks to Brogan and the team.

15 sierpnia 2025
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Stacey,

Thank you for your kind words and for highlighting Brogan's dedication and support during your recent porting project. We look forward to continuing to support you and your customers in the future.

Best wishes,
Donna

Oceniono na 5 z 5

Problem solved quickly

Problem solved quickly. Very helpful. Thank you,

9 sierpnia 2025
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Odpowiedź od Voiceflex

Hi Neil,

Thank you for your positive feedback. We're glad to hear that your issue was resolved quickly and that you found our team helpful.

Best wishes,
Donna

Oceniono na 5 z 5

Great company to work with

We have been working with Voiceflex for many, many years now. It's very seldom we have to speak with their support as the service tends to work without issue. The provisioning team do a great job with number ports. I can't imagine how difficult it must be for them battling with other carriers and range holders, but they always come through - most recently on a 500 number port for a client with a very time sensitive project.

6 sierpnia 2025
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Steve,

We appreciate the positive feedback you've shared. It's great to hear that our Provisioning Team have consistently met your expectations, especially during urgent projects.

Best wishes,
Donna

Oceniono na 5 z 5

Alex Sammarco was very good and fixed…

Alex Sammarco was very good and fixed my issue quickly.

5 sierpnia 2025
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Sam,

Thank you for taking the time to leave this review. It's great to hear Alex was able to help you promptly.

Best wishes,
Donna

Oceniono na 5 z 5

We've been working with Voiceflex for a…

We've been working with Voiceflex for a long time now and they've always been great. Support is quick and the team are really helpful, whether it's sorting something urgent over the phone or handling changes by email. Really happy with the service the team provides.

4 sierpnia 2025
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Rob,

Thank you for your continued trust and positive feedback! We're glad our Support Team has been helpful & responsive to your needs.

Best wishes,
Donna

Oceniono na 5 z 5

Email Support

Spoke to Lasantha, getting our service up & running, got it done. Thank you.

29 lipca 2025
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Thank you for your 5* review! We're glad Lasantha was able to get your service up and running smoothly.

Best wishes,
Donna

Oceniono na 5 z 5

The support at Voiceflex is brilliant

The support at Voiceflex is brilliant, We had a issue with delay in speech and Will Vokins Carried out diagnostics immediately, and gave us feedback on how to resolve, which we come to realize it was the customers network and packet prioritising, Voiceflex's support team are very helpful and always willing to help out

10 lipca 2025
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi James,

Thank you for your 5-star review! We're thrilled to hear of the support Will and the rest of the team has given and appreciate you taking the time to share this.

Best wishes,
Donna

Oceniono na 5 z 5

Spoken to Will at Voiceflex a couple of…

Spoken to Will at Voiceflex a couple of times recently and he was very helpful and resolved my issues quickly. He was very knowledgeable and friendly. First class.

11 lipca 2025
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Thank you, Chris, for your 5 review! We’re thrilled to hear that Will was able to swiftly assist you. We appreciate your recognition of his efforts.

Best wishes,
Donna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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