The staff throughout were so helpful and friendly that they made the experience such a lovely one for my daughter and her friends.
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęNo 8 The Atrium, Park Street, Camberley, GU15 3GP Camberley, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Overall the activity was disappointing! We booked a laser tag party for my daughter’s 11th birthday, it is the 4th year in a row that we have booked this now. We have always hired the... Zobacz więcej
Reakcja na opinię
Easy to book online, enjoyed the special tuesday discount scheme. Nice staff, the place was quite busy ( due to half term holidays) but still able to enjoy your own little team’ space. With discount... Zobacz więcej
Reakcja na opinię
There was a kids party with very loud PA system and music that was extremely off putting made worse by constant flashing lights when trying to bowl. Had we have known we would have chosen a different... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Tenpin Camberley is in the heart of town at The Atrium on Park Street, easy reach from Frimley, Farnborough, Aldershot and Fleet — well connected whether you’re coming by car or public transport. With 22 bowling lanes and lane lighting effects, we’re a top spot for families, groups and anyone looking for a fun night in Surrey. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the shower singers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Camberley, sorted.
Dane kontaktowe
No 8 The Atrium, Park Street, Camberley, GU15 3GP, Camberley, Zjednoczone Królestwo
- 0333 034 6100
4,1
Dobra
107 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We booked a Saturday ,unaware that many…
We booked a Saturday ,unaware that many children's parties were held then.
We had children running around the lanes doing hand stands and chasing each other with balloons and shouting .
There was an entertainer staff person,who kept loudly talking on the loudspeaker and this was all very off putting .
We couldn't play our game properly and left.
We should have been made aware of parties going on ,and maybe Saturday morning should just be parties,
For the price we paid and how loud both the loudspeaker and children were we were not happy.
We were also concerned for the lack of adult super vision for little children,and worried we were going to hit them with the bowling balls as they were that close to us while running around across the lanes
11 lipca 2026
Odpowiedź od Tenpin - Camberley
Hi Linda, firstly, thank you for leaving a review of Tenpin Camberley. We are very sorry to hear about your recent experience and that you didn't feel that it was a suitable environment to play your games. We also apologise that this wasn't mentioned to you prior. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Camberley' for somebody to contact you regarding this. Best wishes-Leila
The staff throughout were so helpful…
The staff throughout were so helpful and friendly that they made the experience such a lovely one for my daughter and her friends.
14 lipca 2026
Odpowiedź od Tenpin - Camberley
Hey Liana, thank you for the 5* rating of Tenpin Camberley. We are so pleased to hear that our team's helpfulness and friendliness made the experience so enjoyable for your daughter and her friends. We hope to welcome you all back again soon!
Take care,
Kirsty
Overall the activity was disappointing
Overall the activity was disappointing!
We booked a laser tag party for my daughter’s 11th birthday, it is the 4th year in a row that we have booked this now. We have always hired the whole place but this time we were told that that option is no longer available.
The children could not play in teams as one of the terminal side was not working so had to play individually against each othrer. Since it was my daughter’s birthday, she was looking forward to having teams so slight disappointment there.
The food was shocking as it was a very mini pizza with not even a handful of chips. When you have 11-13 year olds running around they need something a bit more substantial!
When the pizzas did come the pepperoni pizzas were burnt! They made them again, however by that time half the children had eaten so the others wanted to go as well.
I have had these parties for a number of years now, especially where we could hire the whole place out for our own party and have burgers / nuggets as food options. This was always a winner, hence this time it was a major disappointment!
The staff tried to rectify as much as possible but the overall experience was not great.
10 lipca 2026
Odpowiedź od Tenpin - Camberley
Hi Soniya, thank you for taking the time to review Tenpin Camberley! We are very sorry to hear that you were disappointed with your recent party experience, that there had been technical issues with the laser kits and issues with the meals. So that this can be looked into, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Camberley' and we will ensure this is passed to the correct team. We hope to see you again soon for a better experience. Best wishes - Adelaide
Odpowiedź od Tenpin - Camberley
Hi there, thank you for your 5* review of Tenpin Camberley! We're so glad to hear that you received great customer service and enjoyed our pizza. See you again soon! Best wishes-Leila
great afternoon with the grand children…
great afternoon with the grand children will be back when able to
13 maja 2026
Odpowiedź od Tenpin - Camberley
Hi Trevor, thank you for leaving Tenpin Camberley a fantastic 4* rating. We are so pleased to hear you and your grandchildren enjoyed an afternoon with us! We can't wait to welcome you all back again soon for more fun. Best wishes - Kaylee
The staff were helpful and friendly.
The staff were helpful and friendly.
The lane was clean and the food was good.
Drinks and other items ordered came quickly.
The children had a good time and the bowling pizza deal was good value.
7 lipca 2026
Odpowiedź od Tenpin - Camberley
Hi Gemma, thank you very much for the fabulous 5* review of Tenpin Camberley! We are thrilled you had such a great time and found our team helpful and venue clean and we can't wait to welcome you back again soon! Best wishes - Mel
No air conditioning which made it…
No air conditioning which made it unpleasant. We were in lane 3 which was cramped and pokey. The area was covered in the previous people’s drinks and food, spillages weren't cleared up . Not a great experience.
1 lipca 2026
Odpowiedź od Tenpin - Camberley
Hi Sam, thanks for leaving a rating and review for Tenpin Camberley! We appreciate your feedback and are sorry for any disappointment caused. We'll address this to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade
Odpowiedź od Tenpin - Camberley
Hi Jonathan, thank you for the wonderful 5* review for Tenpin Camberley! We're delighted to hear that you had a great time with your family, and we hope to see you back again soon! Best wishes - Adelaide
Odpowiedź od Tenpin - Camberley
Hello SD,
Thank you for taking the time to rate Tenpin Camberley 5 stars. We're glad to hear your booking experience was easy. Thanks for your feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Good fun, expensive but slow bar
Bowling was good fun at The Atrium, but VERY expensive.
Having ordered 3 rounds of drinks to our lane, the service was really slow, we had to chase up 2 rounds and one of our guests collected one from the bar.
14 czerwca 2026
Odpowiedź od Tenpin - Camberley
Hi Sue, thanks for leaving a rating and review for Tenpin Camberley! We appreciate your feedback and are sorry for any disappointment caused at your recent visit with pricing and service. We'll be sure to pass these comments on. Thanks again. Best wishes, Jade
Sold us two karaoke rooms when one was…
Sold us two karaoke rooms when one was ample.
Forgot to serve the ice cream to the children which we had paid for.
Refused to return part of the charge but instead gave us complementary ten pin bowling which we didn’t want.
Overall very poor service particularly after sales.
James
13 czerwca 2026
Odpowiedź od Tenpin - Camberley
Hi James, thank you for taking the time to review Tenpin Camberley. We're very sorry to hear that there had been issues during your visit. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Camberley' and we will more than happy to assist you further. We hope to see you again soon for a better experience. Best wishes, Jade
Odpowiedź od Tenpin - Camberley
Hi Nay, thanks for leaving Tenpin Camberley a lovely 5* rating! We're so glad everyone had a great time at the party, and we appreciate your taking the time to let us know how we did! We hope to see you again soon! Best wishes - Rosie
Great Birthday Party
Staff friendly. Manager extremely helpful with organising my daughter’s 14th birthday. We took 9 girls to laser tag and karaoke on Sunday 7th, they loved it! Dad was happy to sit outside the rooms with the girls stuff, with a pint, watching the tennis on his phone.
7 czerwca 2026
Odpowiedź od Tenpin - Camberley
Hi Carly,
Thank you for your fantastic 5* review at Tenpin Camberley! We are delighted you've had such a great time whilst on your recent visit to us. Your feedback is important to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Floor was extremely slippery
Floor was extremely slippery
Food and drinks from previous people not cleared away
3 machines with no tickets in them so having to wait around and ask for support with 3 children isn’t much fun. Very hot, could benefit from air conditioning
10 czerwca 2026
Odpowiedź od Tenpin - Camberley
Hello Kristina,
Thank you for taking the time to rate Tenpin Camberley 3 stars. We appreciate you sharing your experience. We are sorry to hear about the slippery floor, uncleared items, and machine issues. We are addressing these concerns and the heat. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Bowling was good but the seating area…
Bowling was good but the seating area had not been cleaned and there was food, glasses and old balloons on the floor
10 czerwca 2026
Odpowiedź od Tenpin - Camberley
Hello Lisa,
Thank you for taking the time to rate Tenpin Camberley5 stars. We are truly sorry the seating area was not clean during your visit. We are addressing this with our team to ensure a better experience for everyone. We look forward to welcoming you back again soon. All the best ~ Laura
Very crowded and seems understaffed.
10 czerwca 2026
Odpowiedź od Tenpin - Camberley
Hi Nikhil
We appreciate your feedback and hope you enjoyed your visit despite the staffing levels. Best wishes - Clare
Careful of kids parties when booking
There was a kids party with very loud PA system and music that was extremely off putting made worse by constant flashing lights when trying to bowl. Had we have known we would have chosen a different time. Due to the experience we didnt feel like we had valuable experience and question if we would go again any time soon.
10 czerwca 2026
Odpowiedź od Tenpin - Camberley
Hi Scott
We appreciate you sharing your feedback regarding the loud music and flashing lights during your recent visit. We understand how this impacted your experience and regret that it was not as enjoyable as it should have been. We will consider your comments to improve future visits for all our guests. Best wishes - Clare
Booking was easy.
Booking was easy.
Staff member at reception very helpful and polite when we arrived.
Everywhere looked clean, bright and tidy.
My four grandchildren enjoyed their games
28 maja 2026
Odpowiedź od Tenpin - Camberley
Hi Anne, thank you for your excellent 5-star review! We are so pleased to hear that your booking was easy and that our team was helpful. We are glad your grandchildren enjoyed their games. We hope to see you again soon! Best wishes - Rosie
Odpowiedź od Tenpin - Camberley
Hi Deborah, thank you for the 5* review for Tenpin Camberley! We're delighted to hear that you enjoyed the atmosphere and that our team were able to assist you during you visit. We look forward to seeing you back again soon! Best wishes - Adelaide
Karaoke Review
I took part in karaoke and it was cheaper to book in store than on the app. Only downside is you are not sure of availability if you walk-in. It's a gamble.
All in all, I had a great time!
25 maja 2026
Odpowiedź od Tenpin - Camberley
Hi Eve, thank you for rating Tenpin Camberley 4*! We're glad you had a great time! Karaoke can be booked online, at site or over the phone. If you require help with checking availability, our customer services team are available on 0333 034 6100 between the hours of 9am and 10pm. I hope this information helps. Best wishes, Jade
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.