Thank you to the staff who welcomed us on the way into the car park and were professional from start to finish in selling us a new car. They listened to what we were looking for and came up with a gre... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lloyd and Dan were very helpful in our experience of buying a car for our daughter. Lloyd was very patient and answered very calm and professional to all our questions and Dan was very helpful in rega... Zobacz więcej
Reakcja na opinię
Matt&Lloyd were very helpful, not pushy & left me to look over the car at my leisure. Then after, answering any questions I had. The hand over & paperwork was very quick & hassle free. Lloyd even... Zobacz więcej
Reakcja na opinię
We had a fantastic experience meeting Lloyd and Matthew Cull for a test drive of the Geely Starray. They were incredibly kind, friendly, and professional throughout. They took the time to explain the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Dane kontaktowe
Ravens Way, NN3 9UD, Northampton, England, Zjednoczone Królestwo
- 01604773516
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Thank you to the staff who welcomed us…
Thank you to the staff who welcomed us on the way into the car park and were professional from start to finish in selling us a new car. They listened to what we were looking for and came up with a great, affordable finance package so a big thankyou to Amy and Matthew.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Lloyd and Dan
Lloyd and Dan were very helpful in our experience of buying a car for our daughter. Lloyd was very patient and answered very calm and professional to all our questions and Dan was very helpful in regards the financial assistance. Moreover, we needed the car very quickly and they both got it sorted in less than 2 days. I definitely recommend both of them as they said they work all the time together and will do everything to help and satisfy the customer.

Odpowiedź od Sytner Group - Geely Northampton
Josh and Alex at Northampton
Josh and Alex at Northampton were both excellent. They worked together to amazingly, get me in my new car within a couple of days!
I would highly recommend them and the brand.

Odpowiedź od Sytner Group - Geely Northampton
Josh was very informative
Josh was very informative and knowledgeable. Although we haven’t fully committed to the purchase as of yet, we will definitely return to Josh to finalise the purchase!

Odpowiedź od Sytner Group - Geely Northampton
Purchased a Geely EX5 Max
Purchased a Geely EX5 Max from this dealership while the price was very competitive the service was atrocious, I had travelled 140 miles and specifically told the dealership to fully charge the car so I can drive home without having stop to charge as we have a young child we left with a babysitter and needed to get back asap upon inspecting the car no car mats were present these were put in later, battery was a third full meaning we wouldn't make it home was just told there is a rapid charger down the road, stone chips that we were told would be fixed were still present and the car was parked under a unlit tent preventing us from being able to see any issues with bodywork, we had to wait 5 hours for someone to attend to us, stone chips to be addressed and car to have enough charge to get home, the stonechips were just touched up with a pen which you can tell and on a 26 reg car looks totally unprofessional, the car has two dents which explains why they parked it in the dark tent luckily in the pictures they sent me of the car prior to purchasing they are visable and I have now logged a formal complaint with Geely UK and if not resolved I will escalate to the motor Ombudsman as the service has been awful. On the day after 5 hours was asked to pay more than agreed then after they looked in to it paid correct amount then when leaving luckily I looked in the boot and no charging cable present so had to go back in to get one, I have called to complain then they put the phone down called again got the same bloke said oh I thought the other team picked up spoke to a lady who took all the information and details and I've heard nothing, we agreed that if I bought the car they would pay the first year road tax they said I should pay as I'm the owner then they will refund sent confirmation as per their requests no acknowledgement or refund received, on the day they gave me a key none of the buttons work, second key not present would come in the post it did but neither worked I had to go out and get batteries for them to fully work on the day they should have set me up on the cars app they didn't said they will email Geely to set me up after speaking to Geely they said nonsense and the dealer has just lied to me they kindly stepped in and set me up straight away, this dealership is by far the worst I have experienced in terms of customer experience and aftersales if I could give 0 stars I would the car is lovely but the experience has left a bitter taste following the whole experience

Odpowiedź od Sytner Group - Geely Northampton
Geely Starray Purchase
I recently purchased a Starray EM-i and had a great overall experience. Josh was very helpful throughout the process, answering questions clearly and making everything straightforward and stress-free. The whole experience was smooth and professional. Thank you, Josh and Dan, for your excellent support.

Odpowiedź od Sytner Group - Geely Northampton
I have the present experience whit car…
I have the present experience whit car sales person josh i would definitely recommend him helping me a lot whith enquiries whith car ewrithing patience quickly knowledge understanding simply the great guy geley is lucky to have him definitely 💯 and beyond recommend him milon procent

Odpowiedź od Sytner Group - Geely Northampton
Review for Josh from Sytner Northampton
Writing
We recently purchased our Geely EX5 from Sytner Geely Northampton and I just wanted to leave a review for Josh, who looked after us throughout the process.
From the beginning, Josh was always polite, organised and easy to contact. Even when there were delays and some miscommunication between departments, he stayed calm, professional and continued trying to help us and keep things moving.
Buying a new car while managing work, childcare and busy schedules can be stressful, and Josh was understanding of that. He never made us feel ignored and always replied when we needed updates or support.
What I appreciated most is that he was honest, approachable and didn’t disappear when problems came up, which unfortunately is quite rare nowadays.
We are very excited to collect our new Geely EX5 and would definitely recommend Josh to anyone looking to purchase a car from Sytner Geely Northampton.
Thank you again, Josh!

Odpowiedź od Sytner Group - Geely Northampton
Excellent customer service
Excellent customer service, very friendly staff.

Odpowiedź od Sytner Group - Geely Northampton
Very happy with my experience here
Very happy with my experience here. The guys were really good at explaining all my options and I felt that I had all the info I needed when buying my car.

Odpowiedź od Sytner Group - Geely Northampton
Really happy with the service provided

Odpowiedź od Sytner Group - Geely Northampton

Odpowiedź od Sytner Group - Geely Northampton
Had a great test drive with Bradley…
Had a great test drive with Bradley today in the EX5. Excited about going electric and the offers in the charger with the EX5 is such good value.
Matt took me through the finance options and was very helpful too.

Odpowiedź od Sytner Group - Geely Northampton
Had a test drive with Jack and Matt…
Had a test drive with Jack and Matt went through the payment options. The Starray is amazing!! Can’t wait to pick up my first brand new car!!

Odpowiedź od Sytner Group - Geely Northampton
From when I met Matthew Hulston the…
From when I met Matthew Hulston the whole process was smooth and professional. Informative to the point and everything was explained well. The whole process was great.

Odpowiedź od Sytner Group - Geely Northampton
Fantastic service at Geely Northampton
Fantastic service at Geely Northampton. Bradley took me for my test drive and then Matthew was great on sorting out the deal. Over the moon with my new car. Great service. Would highly recommend these guys to anyone. Fantastic staff and great customer service.

Odpowiedź od Sytner Group - Geely Northampton
I recently visited the dealership and…
I recently visited the dealership and where i spoke with Lloyd and Matt C, and I just wanted to leave a review to say how helpful they both were. I haven’t made my mind up about buying a car yet, but they were patient, professional, and never made me feel pressured.
They took the time to answer all my questions, explain my options clearly, and made the whole experience relaxed and informative.

Odpowiedź od Sytner Group - Geely Northampton
Car subject to safety recall
Paid deposit, was assured vehicle was ready for collection paid for flight to Birmingham from belfast tomorrow and paid for train to sytner northampton. Phoned this evening to check there were no recalls on vehicle, to be informed there is a safety recall and if I wanted the vehicle they would check with management to see if they would still sell the vehicle, but they would require a disclaimer form signed.
They were nice guys but really selling a vehicle with a recall taking a deposit and I paid £100 in travel costs to be told the vehicle was potentially dangerous.
Edit: response to reply, don't see the point in contacting customer services as I am out of pocket and assume I will have to take it on the chin.

Odpowiedź od Sytner Group - Geely Northampton
I bought a car 12 hours later got…
I bought a car 12 hours later got serious oil leak I’m stuck on finance after attempting to call so many times and no one’s answering definitely they don’t check cars before selling and they act like they care will never buy from them big name dodgy cars sytner used cars where I bought it from

Odpowiedź od Sytner Group - Geely Northampton
GEELY NORTHAMPTON - AMAZING!
Alex was amazing! Took us through all of the options in terms of spec and models, showed us the features and helped us find our dream car! The process was smooth and we collected our brand new car on the same day! Would highly recommend to anyone.

Odpowiedź od Sytner Group - Geely Northampton
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