Richer Sounds - Sheffield Recenzje 

1920
Wynik TrustScore: 5 na 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Conor was very helpful in explaining the benefits of the Bluetooth headphones. As usual, Richer Sounds shows why buying from a retail shop with real people is always better than on-line shopping for t... Zobacz więcej

Oceniono na 5 z 5

No problems at all in purchasing my TV online from Richer Sounds. The adverts showed members of Sheffield staff who would be willing to assist me if problems arise. On receipt of my LG tv,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 130 Whitham Road, S10 2SR, Sheffield, Zjednoczone Królestwo

  • 0333 900 0034

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1920)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 702

Napisz recenzję
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Oceniono na 5 z 5

I went to Sheffield looking for a music…

I went to Sheffield looking for a music streamer.
I asked for advice although I had an idea of which one I wanted.
Not in stock but it arrived the following day as promised.
It's a great product.

26 marca 2026
Logo Richer Sounds - Sheffield

Odpowiedź od Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

I recently bought a Cd player but had a…

I recently bought a Cd player but had a issue with quite early on.
I took it back and it was exchanged with no quibble.
Staff at Sheffield really nice, helpful and knowledgeable.
Would recommend

24 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Although I have not set up my Samsung…

Although I have not set up my Samsung HW Q990F just yet, the buying experience and price were excellent. Also the delivery company you use, BJS,
were prompt, friendly and very polite.
I used the Sheffield Branch where I spoke to Alex.
Stephen Caborn

23 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Friendly and professional service…

Friendly and professional service before and after, my son recommended you, as he'd purchased a TV from you before, thank you,

20 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Great service

Great service. Good product. Even when you accidentally install the mount upside down, it didn’t take long to remove the 4 bolts and turn the tv bracket round. Tv now firmly secured to the wall.

22 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Broomhill shop ! Go and visit ! …

The staff at the sheffield broomhill branch looked after us , listened and help !
It was the manager who dealt with us and he was a friendly helpful bloke !!

20 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Great service and knowledgeable staff

Always very helpful and accommodating. Particularly appreciated the help from Olli and the post sales help over the phone from one of his colleagues.

20 marca 2026
Logo Richer Sounds - Sheffield

Odpowiedź od Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great and speedy service

Great and speedy service, can't fault the guys in Sheffield in particular Ollie and Geoff, fantastic customer service. Highly recommmend, thank you very much!

18 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Easy to order and collect

Easy to order online and TV was ready to collect the next day. Staff in shop very helpful.

16 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great service, help and advice

Great service, help and advice. Stuart was very sympathetic to an issue with my hi-fi purchase. The equipment was replaced without any fuss. I also purchased a subwoofer.
All is working to my satisfaction. Thanks very much!

15 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Wonderful service

Wonderful service. Very efficient help when choosing
My TV. With help I made my choice on Sunday
TV delivered on Monday. Thank you

15 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thank you for your 5 star review!

Oceniono na 5 z 5

Great staff

Ollie was excellent at helping me to choose the right components to my new hifi.

14 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 3 z 5

If in doubt email the manufacturer …

I always use Richer sounds and they are really helpful and the prices are extremely competitive.
My last purchase was an Ortofon Concorde Blue, I went into my local branch and as usual the members of staff were friendly and helpful, I enquired about the stylus and was advised this particular product was designed for DJ’s for scratching, I was a little confused based on my research on the manufactures site and was offered a few alternatives but didn’t make a purchase due to my confusion,

I emailed Ortofon with the advice I’d been given by the store and they said the information given by the sales person at Richer Sounds was incorrect and the Concorde Bluewas the correct choice.

After I received confirmation I ordered the stylus online from Richer Sounds and it arrived in time, I fitted it and it’s amazing, I’m not blaming the gentleman in store as they can’t know everything, my advice is if in doubt e mail the manufacturers.

They almost lost a sale

12 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks very much for taking the time to leave such a detailed and balanced review. I’m sorry for the incorrect advice you were given in store regarding the Ortofon Concorde Blue however, which I appreciate was confusing, particularly when you’d already done your own research on the item.

Ortofon do produce such a stylus, specifically for scratching, but we don't range it currently. I've since raised the matter with the branch manager and his team asap, and reinforced the importance of always giving the correct advice.

I’m really pleased to hear that once you’d confirmed things with the manufacturer and ordered online, everything went smoothly and that you’re delighted with the stylus now it’s fitted. Of course if I can be of any help to you in the meantime do let me know..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

After sorting through OLED tv's on line…

After sorting through OLED tv's on line and getting close to te one for me noticed that Richer Sounds seemed to have all the best prices and the bonus of a 6 year warranty included in the price. Always been happy with Richer Sounds on previous purchases so decided to go there and have a look at the TVs I was considering in the flesh. As soon as I walked in I saw which one I would be buying which was the same make as the one that had just gone faulty after 8-9 years solid service.The shop guy did not hassle me just answered all my queries and told me about free next day delivery which was ideal so I got my wallet out. Everything went great with delivery and TV is as good as it looked in the shop. Used to use Cole Brothers some times but now they have abandoned Sheffield would not consider buying without seeing, The Richer Sounds deal was better than theirs anyway. Excellent Thankyou!

13 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

I’d definitely use Richer Sounds again!

I’d definitely use Richer Sounds again!
Unfortunately there was a fault with the first tv I’d ordered but it was replaced the next day with another with no quibble whatsoever.
Olli and his team kept me in the loop and I was very impressed with the service I received.

12 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thank you for your wonderful feedback

Oceniono na 5 z 5

Competitive prices and great service.

Staff are always attentive and knowledgeable and the fact that if there is no stock of the item required they can nearly always get it next day and even deliver to customer at no cost.

10 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Geoff was really helpful

Geoff was really helpful and patiently allowed us time to consider what we really wanted. Would definitely purchase from RS again.

10 marca 2026
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Odpowiedź od Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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