Richer Sounds - Preston Recenzje 

2835
Wynik TrustScore: 5 na 5

4,9

10 Church Street, PR1 3BQ Preston, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundba... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We wanted a particular TV from Richer Sounds. Although we are in Yorkshire the model was only available a distance from us but we eventually ordered from Preston branch. The TV was delivered two day... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 10 Church Street, PR1 3BQ, Preston, Zjednoczone Królestwo

  • 0333 900 0080

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2835)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 651

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing service all round

Staff was amazingly nice and helpful, price was very good, love the 6 year warranty and finally delivery service was 2nd to none

8 czerwca 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Easy over the phone ordering and good…

Easy over the phone ordering and good price. Delivery in 6 days with 6 year warranty. What's not to like?

6 czerwca 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Sound guys

Sound guys, very helpful. Would recommend highly.

4 czerwca 2026
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Odpowiedź od Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Wiim amp and kef ci200qr

Matt at the preston branch very helpful guy.

Bought the wiim ultra amp and 4 x kef ci200qr cieling speakers and really happy with the way it sounds.

Could not beat them on price.

6 czerwca 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Oceniono na 4 z 5

Great service and pre sales support

Great service and pre sales support, would shop with them again. 1 star deducted for missing that a lead was needed to connect the sub woofer to the amp.

1 czerwca 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for the overall positive feedback, especially concerning the initial phase of your experience. I’m sorry we missed the need for a cable however I’ll raise this as a training point with the team.

If you need any further help getting everything set up, please don’t hesitate to get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Very helpful and knowledgeable

Very helpful and knowledgeable. The 2 week trial on purchased equipment was particularly useful as we ended up with just what we wanted.

4 czerwca 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Fast delivery and an amazing TV

Fast delivery and an amazing TV! Thanks.

4 czerwca 2026
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Odpowiedź od Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

A big thank you for all your patience &…

A big thank you for all your patience & help.
After two abortive attempts at trying to connect Bluetooth speakers to my Pro-Ject E1 BT turntable finally found speakers which connected easily. These speakers are Ruark MR1 MK3 and the sound is everything & more than expected from such small speakers!
I returned/exchanged the speakers three times without any hassle or fuss. I honestly believe no other company would have given such great service and once again thank you so much Howie and staff for all their assistance.
Highly recommend Richer Sounds Preston.

6 czerwca 2026
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Odpowiedź od Richer Sounds - Preston

Thank you for your wonderful feedback

Oceniono na 5 z 5

New TV

We have just had our new TV delivered and are very pleased with it. Having used Richer Sounds before, we were happy to buy from them again and finalise exactly what we wanted. Helpful staff in the shop and no problems with anything - from ordering to delivery.

3 czerwca 2026
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Odpowiedź od Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Best service

Your manager is very definitely the most helpful, considerate, patient and customer orientated person a prospective customer could ever hope to have.
We had an idea of what TV we needed to replace one bought from the Preston shop eight year’s previously.

2 czerwca 2026
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Odpowiedź od Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Quality service

Helpful member of staff giving good advice. Speedy, next day delivery of amplifier.

3 czerwca 2026
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Odpowiedź od Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

I have dealt with Richer Sounds for a…

I have dealt with Richer Sounds for a few years now, The quality of service and Knowledge of their products is second to none. I am very confident that you won't get a better deal anywhere else.

2 czerwca 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

A1 EXPERIENCE

THE SERVICE WAS A1 AS USUAL. ORDERING WAS STRAIGHT FORWARD ON THE PHONE AND DELIVERY WAS ON TIME.

28 maja 2026
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Odpowiedź od Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Always a great experience

Always a great experience. Keen pricing on great products but on top of that super helpful and knowledgeable staff.

28 maja 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Good

Good, honest advice whilst deciding which TV to buy, no pressure to buy additional products. Excellent warranty.

27 maja 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Richer Sounds review

Matt from Richer Sounds in Preston was very knowledgeable and polite. He also gave me further discount on the product I ended up buying. I have purchased products from other retailers before and the level of service from Richer Sounds is better than the others

28 maja 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Great service at the Preston branch.

I spoke to someone at the Preston office, I think he was called Matt. I told him what I was after and we had a video call so he could see the space where the TV was going. After asking all the right questions, he recommended a product to me and it arrived the next day. He was polite, friendly, knowledgeable and helpful. I’m very happy with my new TV and will use Richer Sounds from now on, as they provide a 6 year guarantee.

26 maja 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Harrison and his colleague were…

Harrison and his colleague were extremely helpful with information about two models we were looking at, which helped us decide on which one to buy.

26 maja 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

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