Richer Sounds - Preston Recenzje 

2929
•
Wynik TrustScore: 5 na 5

4,9

10 Church Street, PR1 3BQ Preston, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again fo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I bought my CD player, amp and speakers from Richer Sounds, 25 years ago in London. All still going strong, so when I decided to buy a turntable recently it was the only place I checked. Back then i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service from Howie at Richer Sounds (Preston), answered my questions and offered to check and make sure all my other equipment was compatible with the streaming unit I was looking at purchasin... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 10 Church Street, PR1 3BQ, Preston, Zjednoczone Królestwo

  • 0333 900 0080

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2929)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 500

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A really great service

A really great service, very helpful, thank you Howie in the Preston store. Product delivered as requested on date and time as provided by DPD.

9 września 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

This is my 3rd purchase from them

This is my 3rd purchase from them, i use them for their proffesional friendly staff and quality of the products they sell.

4 września 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

A perfect experiance from shop visit to…

A perfect experiance from shop visit to delivery. It was reassuring to be served by such a polite and knowledgable member of the sales team. He gave us the best choices and the reason for those choices, this made our decision so much easier.

5 września 2026
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Odpowiedź od Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

great expertise and customer service.

Helped me narrow down the order for a new Turntable and Sonos Speaker ensuring the correct cabling was provided. The team at preston were easy to talk through my requirements, many thanks for the generosity of your time to make sure I got what I wanted. James I am sure AI cannot and will not compete with your personal service :)

5 września 2026
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Odpowiedź od Richer Sounds - Preston

Thank you for your 5 star review!

Oceniono na 5 z 5

Excellent service as always

Excellent service as always, will be my first port of call next time.

13 lipca 2026
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Odpowiedź od Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Great prices

Great prices, staff very helpful and knowledgeable.
Delivered to store for free, everything hassle free.

30 sierpnia 2026
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Odpowiedź od Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Super

I have always dealt with RS since 1990s,they’ve never failed!Remember Howie Preston, great manager!

Why go elsewhere?Also remember they have technical knowledge and backup that no one else has,don’t bother with Curry’s or AOL etc,100%

30 sierpnia 2026
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Odpowiedź od Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Jason was brilliant he set up all the…

Jason was brilliant he set up all the speakers I wanted to listen to and gave me all the advise I needed even though I just turned up on spec at a busy time. Bought a Marantz Melody and Monitor Audio Silver 50 speakers at a very good price, will shop at the Preston shop again whenever needing anything in the future.

29 sierpnia 2026
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Odpowiedź od Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Amazingly helpful

Amazingly helpful, knowledgeable and friendly staff as ever.

28 września 2025
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Odpowiedź od Richer Sounds - Preston

Thank you for your 5 star review!

Oceniono na 5 z 5

Great service

Great service. Good contact and info about my purchase and collection details. Staff are very helpful.
And if course, a great price for top spec gear.

25 sierpnia 2026
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Odpowiedź od Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Very helpful staff

24 sierpnia 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Fantastic Shopping Experience

Had my eye on a Pink Floyd cassette player, had to phone to order. Fortunately, they had a few on pre-order, and Matt, from Preston branch, made sure I received one. Arrived even faster than I expected, and it is fab! Had a good chat with Matt whilst ordering, a very friendly, helpful chap.Not surprised folk keep going back to shop at Richer Sounds...such good service.

25 sierpnia 2026
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Odpowiedź od Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 4 z 5

They just pip the competition to the post

I've had to think long and hard about my latest purchase, my oldest purchase goes back to 1995, customer service has always been my priority, something that the warranty and staff professionalism has always encouraged repeat purchases.
Over the last few years Mr Richer has stepped back and things have notably changed, warranty t&C's and legal letters to YouTubers who were just stating facts are some examples.
They just pip the competition at the moment.
Staff serviceand delivery are still excellent.

25 sierpnia 2026
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Odpowiedź od Richer Sounds - Preston

Thank you for taking the time to leave us a review, and for your custom over the years which I can assure you is very much valued. I’m grateful that you’ve chosen to buy with us again, and glad that you found the service up to the standard you’ve come to expect from us.

It’s true that Julian has stepped back from the day to day running of the business, however he’ll always be the founder of Richer Sounds and the principles of second to none customer service that the company was built on remain at our core, especially as we build on the employee ownership model which we’ve adopted, and work to ensure our long term growth. Whilst things like policy changes can happen naturally over time, and as always when doing business there can be challenging issues to face, we’ll always treat our customers fairly and try our best to continually do the right thing.

Thank you again for supporting us.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Great people to deal with

Great people to deal with, excellent staff and communication. The first time I have dealt with them but I can recommend them and I will certainly use them in the future

25 sierpnia 2026
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Odpowiedź od Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Thank you for exceptional service

Thanks once again for the tremendous product advice and customer service from Matt at Richer Sounds Preston. Went beyond the extra mile to source a great deal for me on an LG tv. Product totally meets needs. Customer service involved finding a still boxed return from another shop (Cheltenham) and its delivery to Preston. Regular updates ahead of pick up. Another top experience with Richer Sounds at Preston.

19 sierpnia 2026
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Odpowiedź od Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Excellent

Excellent, professional, efficient, knowledgeable and friendly service.

21 sierpnia 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

James from the Preston branch was…

James from the Preston branch was brilliant I couldn't be happier with the service I received and I am absolutely loving my new marantz amp and klipsch speakers

22 sierpnia 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Excellent service

Excellent service and super quick delivery. Tom was really helpful and efficient. Thank you.

21 sierpnia 2026
Logo Richer Sounds - Preston

Odpowiedź od Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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