I had a specific problem with my AVR setup nad the staff were really helpful in solving it. They also put together a sweet deal on a Paul Klipsch centre speaker which arrived the following day in per... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The whole experience was as good as it could be. Sunni and his colleague waited for an extra 15 minutes after closing so we could collect TV (needed to watch England World Cup game!). They are easily... Zobacz więcej
Reakcja na opinię
We have bought all our TV's from Richer Sounds over the past 17 years. The staff are friendly, courteous, and very knowledgeable. I switched brands with the recent TV I bought - It was recommended, an... Zobacz więcej
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Great experience, I am very happy with Richer Sounds Kingston. Sunil was superb, he gave me a lot of time to try various equipment and helped me make my decision
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Informacje dotyczące firmy
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
72A Richmond Road, KT2 5EL, Kingston, Zjednoczone Królestwo
- 0333 900 0040
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I would Recommend Richer Sounds
Richer sounds gave an excellent service. I dealt with Callum. They were efficient, great value and kept me up to date on my order. Also the engineer they sent Liam was brilliant.
10 listopada 2025
Odpowiedź od Richer Sounds - Kingston
Thank you for your 5 star review, it’s lovely to read your comments.
Carl at Kingston was the greatest
Carl at Kingston was great. He was knowledgeable and entertaining. Gave me his views and let me choose. Brilliant. I made the purchase. Thank you.
4 lutego 2026
Odpowiedź od Richer Sounds - Kingston
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very good customer service
Very good customer service. I had 3 demos at the Kingston store and Sunny was very helpful each time and at no point did I feel that he was a burden for them to spend time demoing the equipment. I felt I got good advice and when I wanted to change the hifi separates I had bought there was no issue and they arranged for them to be picked up from my house at the same time as the new equipment was dropped off.
10 lutego 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Kingston
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Knowledgable, helpful and polite with excellent after sales care and advice
I have had an account with Richer Sounds for a number of years and I have always found their staff to be extremely knowledgeable, helpful and polite. My recent experience has been no different. Excellent at the point of sale and also with after care too. 10 out of 10
3 lutego 2026
Odpowiedź od Richer Sounds - Kingston
Thanks for your kind review, we look forward to your next visit.
Efficient
Efficient, friendly, professional service. Very pleased with how my needs were dealt with.
31 stycznia 2026
Odpowiedź od Richer Sounds - Kingston
Thanks for your 5 star review, we look forward to seeing you again next time
Odpowiedź od Richer Sounds - Kingston
Thanks for your kind review, we look forward to your next visit.
Great company very knowledgeable and…
Great company very knowledgeable and good prices
29 grudnia 2025
Odpowiedź od Richer Sounds - Kingston
Thanks for your kind review, we look forward to your next visit.
I wanted a sound bar and got one preceded by excellent advice from the Richer Sounds team
Explaining what I wanted to buy and getting good practical advice on the options. Placing an order and receiving the item slightly sooner than predicted. Wonderful.
31 stycznia 2026
Odpowiedź od Richer Sounds - Kingston
Thanks for your kind review, we look forward to your next visit.
Fast delivery
Ordered a Denon mini hifi Saturday evening arrived in store Monday. Very impressed how quickly product arrived at selected store for pickup.
28 stycznia 2026
Odpowiedź od Richer Sounds - Kingston
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service
Excellent service, great communication, good offers and never disappointing quality.
27 stycznia 2026
Odpowiedź od Richer Sounds - Kingston
Thank you for your wonderful feedback
Odpowiedź od Richer Sounds - Kingston
Thanks for your 5 star review, we look forward to seeing you again next time
Staff are always available for…
Staff are always available for information and advice(Sunil) .they are never pushy and will tell you of any deals on promotion at the time..I was after a stand alone CD player and managed to get it at a reduced price due to the box being open.very happy with product and the service provided.
20 stycznia 2026
Odpowiedź od Richer Sounds - Kingston
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Hi Fi amplifier
Outstanding service received from Daniel, exemplary professional advice received from Daniel which made shopping at Richer Sounds a pleasant experience and which resulted in a sale. Thank you Daniel and thank you Richer Sounds for being a great, friendly and helpful place to shop for AV/ Hi fi equipment with competitive prices and sometimes free extended guarantees.
19 stycznia 2026
Odpowiedź od Richer Sounds - Kingston
Thanks for your 5 star review, we look forward to seeing you again next time
Very polite and helpful staff
16 stycznia 2026
Odpowiedź od Richer Sounds - Kingston
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Another excellent experience
I ordered the product in store, having received expert advice from a friendly and helpful sales assistant. The order was delivered on the day I asked for and proved to be an excellent product.
13 stycznia 2026
Odpowiedź od Richer Sounds - Kingston
Thanks for your great feedback and for supporting local business.
Easy experience
The product was delivered to my local store on schedule and I received a personal call to inform me that it was ready for collection. Very easy experience and reasonably priced.
12 stycznia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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