The whole experience was as good as it could be. Sunni and his colleague waited for an extra 15 minutes after closing so we could collect TV (needed to watch England World Cup game!). They are easily... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
The whole experience was as good as it could be. Sunni and his colleague waited for an extra 15 minutes after closing so we could collect TV (needed to watch England World Cup game!). They are easily... Zobacz więcej
Reakcja na opinię
We have bought all our TV's from Richer Sounds over the past 17 years. The staff are friendly, courteous, and very knowledgeable. I switched brands with the recent TV I bought - It was recommended, an... Zobacz więcej
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Great experience, I am very happy with Richer Sounds Kingston. Sunil was superb, he gave me a lot of time to try various equipment and helped me make my decision
Reakcja na opinię
I was seen straight away. I got helpful advice and concluded a purchase without any fuss. Delivery of my new TV happened the following day.
Reakcja na opinię
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
72A Richmond Road, KT2 5EL, Kingston, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I called to say I was interested in buying a specific TV but wanted to make sure I bought with a company that could pick up at the same time (I have a tiny flat and I don’t drive). Carl went out of his way to drop off the tv in his own car & pick up my old one. I was a bit frazzled at the time he arrived due to work so genuinely forgot to pay/tip but happy to pay if anyone sees this! Great customer service & so pleased with the TV!

Odpowiedź od Richer Sounds - Kingston
Very competitive price for LG OLED TV after comparing around.Polite and efficient service from (Kingston) store, ordered by phone. Delivered on schedule.

Odpowiedź od Richer Sounds - Kingston
Always get the best service from Richer Sounds,& more importantly nobody beats their prices.

Odpowiedź od Richer Sounds - Kingston
Been shopping for equipment at R/S since 1990.
Always good advice, good prices and good quality stuff.
Thanks Carl - new record deck sounds great.

Odpowiedź od Richer Sounds - Kingston
The person in the shop in Kingston. really nice guy and I had confidence in him.

Odpowiedź od Richer Sounds - Kingston
Excellent service, excellent prices and excellent products - as always.

Odpowiedź od Richer Sounds - Kingston
Went into the Kingston richer sounds with mum and family when my mum walked in she said hello and no reply Wich initially was strange however when my dad walked in one of the staff ‘myles’ greeted him normally. we had a look round at some turntables and we had an idea of the type of turntable we had in mind however when expressing our ideas ‘myles’ was quick to ignore what my mum had to say and seemed to not agree, even though we were buying the product, he then went on to not only ignore my mum but talk primarily to my dad ,even though she was buying the turntable, I found this service completely rude sexist and disrespectful and will not be returning to this richer sounds.

Odpowiedź od Richer Sounds - Kingston
I hadn't been into Richer Sounds for many years and was now looking for a complete new set of hi-fi separates. I hadn't looked up much on the website beforehand so wasn't quite sure what I wanted, and had a vague budget. It took about an hour to go through my options and find suitable items. I confess to being a little disappointed that I wasn't able to take all my preferred items away that day, as I had naively thought the store would have a lot of things in stock rather than generally delivering from a vast warehouse, but that was my fault as I am a relative newcomer to proper hi-fi equipment. Similarly there was a lot to choose from and the options were a bit confusing, though this was probably a lot to do with wanting four new separates (amplifier, turntable, CD player and speakers) and I kept jumping around between them rather than methodically looking at each in turn. I suspect most customers are more experienced and/or looking for just one of those components and probably also do their homework better than I did. Both staff members (Sunny and Carl) were very helpful and helped me make the right decision, gave me good prices and arranged delivery just 2-3 days later, and it was worth waiting for. They were both very courteous and friendly (and not intimidating as I had feared hi-fi experts might be towards a newcomer). I was also happy with their after-sales service where they answered several queries and sent links to other items I might need such as cables. I have always liked Richer Sounds as a business as they have a great reputation for quality, price, service and fairness to their staff as well as standing up for social justice, and I was pleased to find this reputation has remained the same decades later. I wouldn't really have considered going anywhere else and would definitely recommend them, though if like me you're buying a complete set of gear it might pay to take your time over each component one by one rather than diving in!

Odpowiedź od Richer Sounds - Kingston
Price e and service was good and shop was prepared to negotiate.

Odpowiedź od Richer Sounds - Kingston
Great service as per usual from the team in Kingston

Odpowiedź od Richer Sounds - Kingston
Very good service, in shop and from delivery team. Very happy with the Samsung tv I chose.

Odpowiedź od Richer Sounds - Kingston

Odpowiedź od Richer Sounds - Kingston
Great price for vip membership and very easy collection

Odpowiedź od Richer Sounds - Kingston
I was instantly welcomed as we walked in the door. The salesperson was very helpful and knowledgeable. It was also very useful in being able to hand in the old television for disposal.
A very satisfied customer.

Odpowiedź od Richer Sounds - Kingston
I bought several TVs and a new sound bar and the staff in the shop couldn't be more helpful

Odpowiedź od Richer Sounds - Kingston
Ordered tv from website and had it delivered to local shop.Easy collection,friendly staff ,all good. Very pleased with my purchase so far.

Odpowiedź od Richer Sounds - Kingston
Given good advice, and chance to try on noise cancelling headphones, and decide which pair suited me best. Courteous and helpful service as always at Richer.

Odpowiedź od Richer Sounds - Kingston
Richer Sounds always offer an excellent service. Competitive prices and knowledgeable, helpful, staff.

Odpowiedź od Richer Sounds - Kingston
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