Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives. Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve been buying from Richer Sounds for 40 years and their staff have always been knowledgeable and helpful. Impressive range of Hi Fi and separates. I’ll be buying from them again.
Reakcja na opinię
i visited the store . Staff polite courteous ,. arranged demo of item I was considering to purchase. subsequently I completed purchase via tel call.
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I’ve been buying tech from Richer Sounds Croydon for years now. They are always consistent in giving good advice, expertise and service in the shop, no matter what you’re interested in or going in t... Zobacz więcej
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Informacje dotyczące firmy
- Sklep Hi-fi
- również w kategorii:
- Sklep RTV
- Sklep TV
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
109 South End, CR0 1BG, Croydon, Zjednoczone Królestwo
- 0333 900 0033
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Dominic went out of his way to ensure…
Dominic went out of his way to ensure my order was delivered promptly
Service in Croydon shop was excellent -knowledgeable without being geeky
6 marca 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Croydon
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Simple. Why wouldn't you
Richer sounds always give great advice. Price match so why go anywhere else.
Aftercare is always brilliant..
27 lutego 2026
Odpowiedź od Richer Sounds - Croydon
Thank you for your 5 star review!
Very pleasant people on the phone
Very pleasant people on the phone, was delivered next day and was packed well and worked well.Definitely use them again
2 grudnia 2025
Odpowiedź od Richer Sounds - Croydon
Thank you for your wonderful feedback
The perfect blend of high tech products…
The perfect blend of high tech products with human support. After sales support was incredible. One of the best businesses Ive come across. Go for the home theatre! You won't regret it.
24 listopada 2025
Odpowiedź od Richer Sounds - Croydon
Thanks for your feedback, great to read you were happy with our service.
Odpowiedź od Richer Sounds - Croydon
Thanks for your great feedback and for supporting local business.
Have always gone to richer sounds!
Have always gone to richer sounds for good prices and friendly knowledgeable staff
7 lutego 2026
Odpowiedź od Richer Sounds - Croydon
Thanks for your feedback, great to read you were happy with our service.
Always great service from the Croydon…
Always great service from the Croydon team. Plus an added bonus of a large refund on my faulty TV under the Richer Sounds 6 year guarantee.
I had already purchased my new TV and the refund was handled, without a fuss, over the phone.
I always recommend Richer Sounds to friends and colleagues.
15 lutego 2026
Odpowiedź od Richer Sounds - Croydon
Thanks for your great feedback and for supporting local business.
first class service as always i would…
first class service as always i would not think about going anywhere else for my hifi needs
13 lutego 2026
Odpowiedź od Richer Sounds - Croydon
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I bought a portable cassette player 3…
I bought a portable cassette player 3 months ago. Devloped a structural issue which meant I couldn't play cassettes on it. Took it back to Richer Sounds in South Croydon & they changed it immediately.
I'm really impressed with the level of customer service they offer
11 lutego 2026
Odpowiedź od Richer Sounds - Croydon
Thanks for your great feedback and for supporting local business.
Salesman Richard very knowledgeable…
Salesman Richard very knowledgeable again, very helpful and polite.
10 lutego 2026
Odpowiedź od Richer Sounds - Croydon
Thanks for your great feedback and for supporting local business.
Odpowiedź od Richer Sounds - Croydon
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Paul Wiley gave great recommendations…
Paul Wiley gave great recommendations and service!
10 lutego 2026
Odpowiedź od Richer Sounds - Croydon
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Wonderful!
Approachable, friendly, confident and extremely knowledgeable staff. Speedy delivery of items not in stock and follow up phone call to confirm delivery at store.
Very happy to dispose of old items including a monster CRT TV!
7 lutego 2026
Odpowiedź od Richer Sounds - Croydon
Thank you for your wonderful feedback
Good helpful staff.
30 stycznia 2026
Odpowiedź od Richer Sounds - Croydon
Thanks for your 5 star review, we look forward to seeing you again next time
It was easy to sort out what to buy on…
It was easy to sort out what to buy on the Richer Sounds website before phoning up to order. The staff I spoke to were helpful though it did take several calls and a few days to finalise the purchase. This was due to my 'non-standard' location which those of us who live on islands always find a tad irritating. We are well connected via Royal Mail and all known couriers! Anyway the TV arrived today in good order and I am part way through getting it connected. Looks good so far.
3 lutego 2026
Ordering was easy and expected delivery…
Ordering was easy and expected delivery dates were kept to.
3 lutego 2026
Odpowiedź od Richer Sounds - Croydon
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer Sounds - Croydon great service
Great store service, everything was in perfect order, very quickly and reliably. I recommend it.
20 grudnia 2025
Odpowiedź od Richer Sounds - Croydon
Thanks for your great feedback and for supporting local business.
A good range of TVs and excellent…
A good range of TVs and excellent advice and service. Martin was able to help us choose the right TV for us
1 lutego 2026
Odpowiedź od Richer Sounds - Croydon
Thank you for your 5 star review, it’s lovely to read your comments.
Odpowiedź od Richer Sounds - Croydon
Thank you for your wonderful feedback
Happy experience
The salesman was packed with knowledge and useful tips, I felt very at easy without him being to pushey.
30 stycznia 2026
Odpowiedź od Richer Sounds - Croydon
Thanks for your kind review, we look forward to your next visit.
Doświadczenie Trustpilot
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