Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Zobacz więcej
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All the team at Richer sounds in Cheltenham were very helpful and knowledgeable. I was very nervous about changing my hi fi equipment but was pleased to experience their guidance on my purchase. Alway... Zobacz więcej
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Extremely helpful staff especially Mandy. Made sure that I was aware of any promotions etc. that the manufacturers were having. I won’t shop anywhere else for TVs etc. especially as the founder of Ric... Zobacz więcej
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Great TV display in shop, no pressure selling. Staff answered all my questions, excellent service. Great product at a fair price and 6 year guarantee.... recommended!
Reakcja na opinię
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
31 High Street, GL50 1DX, Cheltenham, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I purchased a TV from Richer Sounds four years ago which stopped working last week, I contacted the service number who then looked into the problem, a couple of days later they reported that the parts were no longer available, after a bit of negotiation I was given a credit under the warranty to purchase a new TV which I was happy with, subsequently I looked at the current TVs available and decided to upgrade on the previous TV. I found an "open box" offer, plus my VIP discount, plus my vouchers, an upgrade which would have cost a lot more than it could have done, plus the bonus of dealing with Mandy and her colleague in the Cheltenham store who even helped load the car with a very big box.

Odpowiedź od Richer Sounds - Cheltenham
A great experience because Luke clearly knows his stuff and was extremely helpful, explaining all the features of the equipment I was looking for. I definitely recommend using Richer Sounds Cheltenham!

Odpowiedź od Richer Sounds - Cheltenham

Odpowiedź od Richer Sounds - Cheltenham
I like shopping Richard sounds. Pre purchase answered all my questions, I got discount code, easy delivery and all new equipment.

Odpowiedź od Richer Sounds - Cheltenham
Excellent guidance from well informed staff. Caring company . Very competitive prices. Strongly recommended.

Odpowiedź od Richer Sounds - Cheltenham
The online salesperson was very helpful and answered all my questions. I purchased the turntable and I am very happy with it. Delivery was on time. Overall a good experience.

Odpowiedź od Richer Sounds - Cheltenham
The best service and great communication to resolve the unwanted TV and to replace it .
Thank you Jason.

Odpowiedź od Richer Sounds - Cheltenham

Odpowiedź od Richer Sounds - Cheltenham
I was looking to replace my ageing TV (12 years old) and wanted the same make (Panasonic). I had a couple of problems trying to complete the purchase on line, so then contact the Richer Sounds phone line team, who were very helpful. The team that delivered my new TV were great and made the delivery process a breeze. Thank you.

Odpowiedź od Richer Sounds - Cheltenham
Very good service regarding my telephone order and item delivered following day - at my choice with v reasonable extra charge
Disappointed in the product as it was very hard to set up and the sound on the TV is rubbish . Mitchell and Brown 40 inch smart tv

Odpowiedź od Richer Sounds - Cheltenham
Sale assistant and Manager were very helpful and knowledge able on all products.

Odpowiedź od Richer Sounds - Cheltenham
Sales staff were knowledgeable.
Product was in stock.
Helped with loading into my car.

Odpowiedź od Richer Sounds - Cheltenham
Great product I couldn't get elsewhere, very well priced and super quick delivery.
Staff very helpful on phone

Odpowiedź od Richer Sounds - Cheltenham
First class service as always from Jason and Gaetan. Spent good time advising Me on the best tv to go for at the price point I was looking at. Went for the TCL 65Q9BK and am really impressed.

Odpowiedź od Richer Sounds - Cheltenham
Bought 2 TV,s used the experience room in Cheltenham shop, which led us to realise we could go with bigger TV's.

Odpowiedź od Richer Sounds - Cheltenham
Couldn’t be happier with the service at richer sounds, arrived at the store at 4.30ish, by 4.0 pm the next day my hi fi arrived, all worked well, better than well in fact . Got to recommend the musical fidelity b1xi amp, serious bit of kit! Buy it!!!

Odpowiedź od Richer Sounds - Cheltenham
Jason was brilliants he explained to me everything I asked him and took his time and make me welcome this is my third tv from Cheltenham branch.

Odpowiedź od Richer Sounds - Cheltenham
Richard spent an hour with us answering all of our questions and giving advice would not have received this quality time from the larger TV sellers

Odpowiedź od Richer Sounds - Cheltenham
I used Cheltenham branch for my Tv purchase. And they were very very helpful and knowledgeable.

Odpowiedź od Richer Sounds - Cheltenham
If I can buy from Richer Sounds I will. They are brilliant to deal with. The staff are knowledgeable & there service & back up can't be faulted.
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